Itunes crashes when processing download

Itunes crashes literally after every single download i buy. it will download fine but when i tries to process, itunes crashes instantly and i lose my download,my money, and my patience with this program. I have emailed the support and I ask here also: all I want is either a fix or my money back. this wouldn't be such a bother to 9/10 itunes windows users if when we bought content it would be added to our account and we could download the content again without buying it again like say Steam, Audible, Napster, and the countless other downloadable content programs/sites.

Yep, those "are" the ones I "was" getting also. I say "was" because for some unusual spite of luck, it has not done it since. I was able to use the store last night, purchased 11 songs without one issue.
I play games and use monitoring software ((MSI afterburner 1.6) to watch my temps and control fans speeds. This was not running at the time during my downloads. It was running during my spat with iTunes crashing on purchases, just throwing ideas out there.
I did come out of a game (Crysis Warhead) earlier that day prior to running iTunes.
IDK, Yesterday, after I had contacted support about my failed downloads,I get home from work, turned on my rig, fire up iTunes and sure enough, I have downloads. From that point, all has been normal "so far".
Programs running at time of crash
Kaspersky 2010
MSi afterburner
Crysis Warhead (disc in drive) but not running
firefox (latest version)
Message was edited by: mytfastss

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