Itunes Crashes When Shuffle mode enabled
I am using Windows 7 32-Bit with iTunes 10.3.1. Whenever I enabled the shuffle feature, iTunes' memory usage will increase to somewhere around 1.7GB, and freeze. This happens in under one minute from launch. However if shuffle is disabled, iTunes operates normally. I could not find any information anywhere else on the web so I though I'd ask here. If this is the wrong section to be posting this then, sorry.
Thanks
I am using Windows 7 32-Bit with iTunes 10.3.1. Whenever I enabled the shuffle feature, iTunes' memory usage will increase to somewhere around 1.7GB, and freeze. This happens in under one minute from launch. However if shuffle is disabled, iTunes operates normally. I could not find any information anywhere else on the web so I though I'd ask here. If this is the wrong section to be posting this then, sorry.
Thanks
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I had to reinstall my OS a few weeks back and ever since then iTunes crashes when I quit. Apart from this it works just fine, just like normal.
I have added a copy of the crash log to see if this helps in the diagnosis.
Date/Time: 2007-03-14 14:14:23.879 +0100
OS Version: 10.4.8 (Build 8L127)
Report Version: 4
Command: iTunes
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Parent: WindowServer [64]
Version: 7.1 (7.1)
Build Version: 4
Project Name: iTunes
Source Version: 7105901
PID: 758
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 fielder 0x06fb6bcc VisualPluginHandler + 572
1 com.apple.iTunes 0x0004606c 0x1000 + 282732
2 com.apple.iTunes 0x00049974 0x1000 + 297332
3 com.apple.iTunes 0x00049a38 0x1000 + 297528
4 com.apple.iTunes 0x00049b40 0x1000 + 297792
5 com.apple.iTunes 0x00049d28 0x1000 + 298280
6 com.apple.iTunes 0x0003b3c8 0x1000 + 238536
7 com.apple.iTunes 0x0003ae68 0x1000 + 237160
8 com.apple.iTunes 0x0024c994 0x1000 + 2406804
9 com.apple.iTunes 0x00009dfc 0x1000 + 36348
10 com.apple.iTunes 0x00009b00 0x1000 + 35584
Thread 1:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.unsanity.ape 0xc0002afc _apeinternal + 3300 (icplusplus.c:28)
3 com.unsanity.ape 0xc0001910 _apeagent + 64 (icplusplus.c:28)
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 ...lagutin.audio_hijack.server 0x018a8eb0 ahservloop + 88
3 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907eb8dc CFRunLoopRun + 52
5 com.apple.DVCPROHDMuxer 0x06bf01ac AVS::DestroyAVCDeviceController(AVS::AVCDeviceController*) + 404
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x9145563c HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914553dc CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000ab48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x907eb8dc CFRunLoopRun + 52
5 com.apple.iTunes 0x00218544 0x1000 + 2192708
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 com.apple.iTunes 0x0023453c 0x1000 + 2307388
3 com.apple.iTunes 0x00321bf0 0x1000 + 3279856
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.ColorSync 0x9159b224 pthreadSemaphoreWait(t_pthreadSemaphore*) + 56
3 com.apple.ColorSync 0x9159a4c0 CMMConvTask(void*) + 40
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 com.apple.iTunes 0x0023453c 0x1000 + 2307388
3 com.apple.iTunes 0x002a3694 0x1000 + 2762388
4 com.apple.iTunes 0x002a3c7c 0x1000 + 2763900
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.iTunes 0x00234444 0x1000 + 2307140
3 com.apple.iTunes 0x002347d4 0x1000 + 2308052
4 com.apple.iTunes 0x00234920 0x1000 + 2308384
5 com.apple.iTunes 0x001e1c14 0x1000 + 1969172
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
2 com.apple.iTunes 0x00234444 0x1000 + 2307140
3 com.apple.iTunes 0x002347d4 0x1000 + 2308052
4 com.apple.iTunes 0x00234920 0x1000 + 2308384
5 com.apple.iTunes 0x001e1c14 0x1000 + 1969172
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x90054ae8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x90bf5514 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90bfd4b0 TimerThread + 60
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000006fb6bcc srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x44804222 xer: 0x0000000020000004 lr: 0x0000000006fb6bc0 ctr: 0x0000000090bac300
r0: 0x0000000006fb6bc0 r1: 0x00000000bfffd220 r2: 0x00000000022c7c00 r3: 0x00000000022c7d31
r4: 0x0000000000000001 r5: 0x0000000000000001 r6: 0x0000000000000000 r7: 0x00000000ffffffff
r8: 0x000000000203fc00 r9: 0x000000000000000a r10: 0x0000000090bac730 r11: 0x0000000000000000
r12: 0x00000000a0b8fa4c r13: 0x00000000bfffdd64 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x00000000bfffda04 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x00000000bfffd534 r23: 0x00000000bfffd510
r24: 0x0000000002635030 r25: 0x00000000bfffd50c r26: 0x0000000000000000 r27: 0x0000000000000009
r28: 0x0000000000000000 r29: 0x0000000000000000 r30: 0x00000000022c8a00 r31: 0x00000000ffffffff
Binary Images Description:
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0x918c8000 - 0x918ecfff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91900000 - 0x91925fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91938000 - 0x9197afff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91996000 - 0x919aafff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b8000 - 0x919fafff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a10000 - 0x91ad7fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b25000 - 0x91b3afff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b3f000 - 0x91b5dfff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b63000 - 0x91bd2fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be9000 - 0x91bedfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91bef000 - 0x91c4efff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c53000 - 0x91c90fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c97000 - 0x91cb0fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cb5000 - 0x91cb8fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cba000 - 0x91cbafff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cbc000 - 0x91da1fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91da9000 - 0x91dc8fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91e34000 - 0x91ea2fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91ead000 - 0x91f42fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91f5c000 - 0x924e4fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92517000 - 0x92842fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92872000 - 0x928fafff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9293b000 - 0x92b66fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c84000 - 0x92d62fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d82000 - 0x92e70fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92e82000 - 0x92ea0fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92eab000 - 0x92f05fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92f23000 - 0x92f23fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92f25000 - 0x92f39fff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92f51000 - 0x92f61fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92f6d000 - 0x92f82fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92f94000 - 0x9301bfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9302f000 - 0x9303afff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x93044000 - 0x93071fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9308b000 - 0x9309bfff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x930a7000 - 0x9310dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9313e000 - 0x9318dfff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x931bb000 - 0x931d8fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931ea000 - 0x931f7fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93200000 - 0x9350dfff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9365c000 - 0x93668fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9366d000 - 0x9368dfff com.apple.DirectoryService.Framework 3.1 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93702000 - 0x93722fff libmx.A.dylib /usr/lib/libmx.A.dylib
0x93728000 - 0x93728fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9372a000 - 0x93d5dfff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x940ea000 - 0x9415afff com.apple.CoreData 80 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94193000 - 0x94256fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942a8000 - 0x942a8fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942aa000 - 0x9447dfff com.apple.QuartzCore 1.4.9 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x944d3000 - 0x94510fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94518000 - 0x94568fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9470c000 - 0x9471bfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94723000 - 0x9472ffff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94775000 - 0x9478dfff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94794000 - 0x94a69fff com.apple.QuickTime 7.1.5 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94b2d000 - 0x94b9efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94d13000 - 0x94e43fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94ed5000 - 0x94ee4fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94eec000 - 0x94f19fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f20000 - 0x94f30fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f34000 - 0x94f63fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94f73000 - 0x94f90fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95b1e000 - 0x95bacfff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95c08000 - 0x95c9efff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95cdb000 - 0x95fe7fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96170000 - 0x96199fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x961a1000 - 0x9621bfff com.apple.syncservices 2.4 (189.2) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x964e1000 - 0x96513fff com.apple.PDFKit 1.0.1 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x97048000 - 0x9704dfff com.apple.iPod 1.3 (13) /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x974b8000 - 0x974d7fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97bee000 - 0x97caffff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x97cda000 - 0x97cdbfff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x97cdd000 - 0x97ceafff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97d04000 - 0x97d44fff com.apple.glut 3.3.8 (GLUT-3.3.8) /System/Library/Frameworks/GLUT.framework/Versions/A/GLUT
0x97de5000 - 0x97e00fff com.apple.AppleVAFramework 2.4.26 /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x98740000 - 0x98811fff com.apple.QuartzComposer 1.2.3 (32.21) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9888e000 - 0x9888efff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98a7e000 - 0x98b48fff org.python.python 2.3.3 /System/Library/Frameworks/Python.framework/Versions/2.3/Python
0x997cc000 - 0x9a379fff com.apple.QuickTimeComponents.component 7.1.5 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9a5e1000 - 0x9a5e5fff com.apple.QuickTimeH264.component 7.1.5 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9a5e7000 - 0x9a6cdfff QuickTimeH264.altivec /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.altivec
0x9a81d000 - 0x9a8e6fff com.apple.QuickTimeMPEG4.component 7.1.5 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x9b2ce000 - 0x9b2cffff com.apple.iokit.dvcomponentglue 1.7.9 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x9b3d6000 - 0x9b3dcfff com.apple.ipodsynchronization 2.2 (36.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
0xc0000000 - 0xc000ffff com.unsanity.ape 1.5.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
Model: PowerMac3,6, BootROM 4.4.8f2, 2 processors, PowerPC G4 (2.1), 867 MHz, 2 GB
Graphics: ATI Radeon 9800 Pro, ATY,R350, AGP, 128 MB
Memory Module: DIMM0/J21, 512 MB, DDR SDRAM, PC2600U-25330
Memory Module: DIMM1/J22, 512 MB, DDR SDRAM, PC2100U-25330
Memory Module: DIMM2/J23, 512 MB, DDR SDRAM, PC2100U-25330
Memory Module: DIMM3/J20, 512 MB, DDR SDRAM, PC2100U-25330
Modem: Dash2, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
Bluetooth: Version 1.7.8f2, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: Athena_3112, ata, SLOT-2
PCI Card: usb, usb, SLOT-3
PCI Card: usb, usb, SLOT-3
PCI Card: pci2027,32, , SLOT-3
Parallel ATA Device: _NEC DVD_RW ND-3520A,
Parallel ATA Device: LITE-ON LTR-52246S,
USB Device: Hub, , Up to 12 Mb/sec, 500 mA
USB Device: USB2223, SMSC, Up to 12 Mb/sec, 500 mA
USB Device: Hub, , Up to 12 Mb/sec, 500 mA
USB Device: HUAWEI Mobile, HUAWEI Technologies, Up to 12 Mb/sec, 500 mA
USB Device: iMic USB audio system, Griffin Technology, Inc, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, , Up to 12 Mb/sec, 100 mA
USB Device: Microsoft IntelliMouse® Explorer, Microsoft, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
FireWire Device: iSight, Apple Computer, Inc., Up to 400 Mb/sec
FireWire Device: unknown_device, unknown_value, Up to 400 Mb/sec
FireWire Device: CF type II, 1394, Up to 400 Mb/sec
All the best, Anil.
G4 Dual 867 Mac OS X (10.4.6)Hi!
Your crash log indicates that you have several 3rd-party iTunes plugins installed, as well as what would appear to be 3rd-party Quicktime add-ons (codecs).
Please, at least temporarily disable/remove these, as well as the copy of Application Program Enhancer (APE) that you have.
Restart the computer and test iTunes for normal operation.
Please get back to us with your results!
BTW, when things are back to normal, don't forget to update to OS X 10.4.9.
Dana
iMac Mac OS X (10.4.8) -
ITunes crashes when I attempt to open my iPhone within iTunes
Since updating iTunes and installing the latest iphone software iTunes crashes when I attempt to open my iphone in the device panel. I therefore cannot perform any manual functions on my phone through iTunes. I'm running 10.7.3 and iTunes 10.6.
Any suggestions?Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/ -
Itunes crashes when I try to authorise PC for Itunes match
I have just subscribed to iTunes match but having trouble with iTunes crashing when I try to authorise / enable my PC to use iTunes match.
I get a wt.exe error. Using Windoes XP. Any suggestions - tires reinstalling iTUnes but no joy.If you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to me. It doesn't hurt to put the URL to this discussion thread because I get a lot of these messages and are easily confused. -
Itunes crashes when microsoft visual studio 2012 is installed
Hello everyone!
Hope you all are ok ^^
As you see, I'm having a serious problem with iTunes and Microsoft Visual Studio 2012 .
Since I've installed MVS2012 , iTunes crashes when I open it.
I installed the latest version of both of them but no success.
I tried to change its Compatibility Mode but didn't work.
Tried to troubleshooting, no success either.
I was thinking that It was probably a windows 8 error, so I installed both in a windows 7
laptop and I have the same message and the same problem.
The message it shows is "iTunes has stopped working... " and it only shows a Close Program button
I thought it made this problem when both were opened, so I closed MVS2012 and run
iTunes alone, but didn't work either.
I also tried to reinstall iTunes from an earlier version to the newest version. Don't work.
But iTunes does work when it is opened once it's installed (first use), and when it's closed and re opened
it crashes.
Could someone help me with this problem? I really appreciate it ^^
Ask me if you need more information. Thank you ^^Resolved.
Found the answer in other apple.forum
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes -
ITunes crashing, when i will connect to iTms
Since a few days iTunes crash, when i will connected to the music store. The rest works perfectly. I dont have any idea, what is the problem.
I'm only tryed to delete the itunes.pls file from the preferences to fix the problem, but it dosnt work better.
Can anyone help me?Try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, try restoring on another computer. -
ITunes crashes when syncing an iPad
My iTunes crashes when an iPad is plugged in and I press the 'iPad' button in the top right corner.
Here is the crash message:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.0.163
Application Timestamp: 50b71fed
Fault Module Name: iTunes.dll
Fault Module Version: 11.0.0.163
Fault Module Timestamp: 50b71fdd
Exception Code: c0000005
Exception Offset: 009cb417
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789Have the exact same problem, although for an iphone instead of an ipad. Same crash log and everything. My phone is now in recovery mode and I can't update it because itunes keeps crashing. Quite an annoying way to lose all your personal information.
-
Itunes crashes when trying to open the devices preferences
itunes crashes when trying to open the devices preferences. I use Mac osX 10.7.3 and iPhone 4s. The iPhone (and iPad) syncs via WLAN but when i try to open the iPhones/iPad Preferences in iTunes iTunes crashes. Any Idea?
Hi there AlexHB123,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W. -
ITunes crashes when I connect my iPod to the PC when iTunes is running....
I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
Someone, please help!
HP Windows XP Using DSL for internet accessI suspect a hardware problem. But do the following to rule out a software problem:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Resore the iPid to factoery defaults/new iPod.
In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Best iPod to PC
- Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup -
Itunes crashes when importing music (v10.5.2.11, Win 7 (64))
iTunes crashes whenever I try to import either a file or folder - regardless of the file format (e.g. WMA, MP3 etc.).
This is only a recent problem. Is the only option to try to re-install iTunes?
Thanks for any assistance.
DyswimI have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
I did post and had no reply. I'll watch this post with interest. -
ITunes crashes when Importing music from CD
Hi,
Im having trouble importing CD's using itunes. The process begins and then midway through the first track i get an error message saying that itunes need to close. I have run the CD diagnostics, but dont really understand what they mean. If anyone can offer any ideas on how to fix this it would be very gratefully recieved.
Thanks,
My CD Diagnostics results:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
eveshamvale AWRDACPI
iTunes 6.0.3.5
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), BSSTOR (1.0.7.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: RADEON 7500 Series\RADEON 7500 Series
IDE\DiskMaxtor6Y080L0_________________________YAR41BW0, Bus Type ATA, Bus Address [0,0]
IDE\CdRomHL-DT-STCD-RW_GCE-8520B________________1.03___, Bus Type ATA, Bus Address [1,0]
IDE\CdRomHL-DT-STDVD-ROM_GDR8161B_______________0100___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: HL-DT-ST DVD-ROM GDR8161B, Rev 0100
Audio CD in drive.
Found 17 songs on CD, playing time 75:51 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:33:45
Track 3, start time 07:48:40
Track 4, start time 12:09:20
Track 5, start time 15:38:47
Track 6, start time 19:13:32
Track 7, start time 22:08:32
Track 8, start time 26:44:32
Track 9, start time 30:24:22
Track 10, start time 35:19:72
Track 11, start time 41:43:50
Track 12, start time 46:32:25
Track 13, start time 51:25:05
Track 14, start time 57:55:02
Track 15, start time 62:58:65
Track 16, start time 67:45:55
Track 17, start time 72:12:15
Audio CD reading succeeded.
Get drive speed succeeded.
E: HL-DT-ST CD-RW GCE-8520B, Rev 1.03
Audio CD in drive.
Found 12 songs on CD, playing time 49:42 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:56:45
Track 3, start time 08:19:37
Track 4, start time 12:21:05
Track 5, start time 16:54:65
Track 6, start time 21:40:52
Track 7, start time 26:57:60
Track 8, start time 30:54:62
Track 9, start time 34:33:25
Track 10, start time 38:37:42
Track 11, start time 42:09:10
Track 12, start time 44:35:30
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16 24 32 40 48 52.
The drive CDRW speeds are: 4 8 10.I have had the same problem & itunes crashes when i try to import a file. Now i can't even start itune. I've reinstalled itunes so many times, without a fix, I've lost count.
I did post and had no reply. I'll watch this post with interest. -
Itunes crashes when importing Music File or Folder ever since i updated it yesterday
You can try downloading 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). You may get a more useful error message as to which component has problems.
tt2 -
iTunes crashes when doing a power search. I get a Microsoft Visual C Runtime Library Error message: Program C:\Program Files (x86)\iTunes\iTunes.exe R6025. Pure virtual functional call. If I select ok, Windows 7 pops up with iTunes has stopped working and then it shuts iTunes down. Anyone else every have this issue. Any ideas on a fix?
Thanks,For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
ITunes crashing when connecting to the store on Windows 8.1
Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh -
I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?
Hi axostech!
Here is an article that will help you troubleshoot this issue with your iTunes crashes so that you can adjust your iTunes Match settings as you desire:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
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