ITunes crashes when sync'ng my iPods

Hello All,
I'm recently experiencing problems when I ask iTunes to sync with my ipods. It starts transfering music when suddenly a message saying iTunes stopped working and will be closed followed by a message stating that Windows is looking for a resolution an will inform when it is available.
I suspect that a recent registry cleaning process may be the root cause for this, however the problem persists even after I hve reinstalled iTunes 10.1 from sctrach.
Any Help?

There's a bug with 10.1.0.54 that is causing "iTunes has stopped working messages" (citing CoreAudioToolbox.dll in the Problem Reports for the error) for some folks when importing CDs with the AAC encoding, adding/converting files to AAC, and in some cases syncing devices.
Short of rolling back your iTunes to 10.0.1.22 and your Apple Application Support to 1.3.2 (CoreAudioToolbox.dll is kept in the Apple Application Support program files), there's a few possible workarounds.
(1) Change your importing prefs to use a different encoding (won't help with the device syncing variation though), and/or don't use the option to convert to 128 kbps AAC when syncing.
(2) Replace your CoreAudioToolbox.dll version 7.9.4.0 with a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12576816#12576816
(3) Or, replace your CoreAudioToolbox.dll version 7.9.4.0 with a shadow copy of a 7.9.3.0 as per:
http://discussions.apple.com/thread.jspa?messageID=12583499&#12583499
(2 and 3 do help with the device-syncing variation.)

Similar Messages

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