ITunes crashes when syncing ipod touch

I'm currently having multiple problems with my daughter's iTunes/iPod Touch. Here is some general information, we have an HP running Windows XP with SP2 Media Center edition. The iPod touch is 6 month's old ($399), 16 GB and was bought with Jan soft upgrade(not sure what that means but I think it was version 2.0?).
Last night the touch was sync'ed. iTunes was on 8.01 (not exactly sure of version, think it was 8.01) All music and videos were erased from the iPod. Software on iPod kept rolling back and ended up stoping at 1.1.4. I tried to update the software on the iPod but it kept disconnecting while sync'ing. I had to stop sync'ing so I could download 1.1.5 and load the software on the iPod touch. I want to update to a newer version of iPod touch software but now since I'm on an old version iTunes wants another $10 to upgrade. So I don't know how to get on the version I think I started at 2.0?
This morning I updated iTunes to latest software 8.02. I was able to get music to load but iTunes would seem to randomly crash. I watched and noticed that any video file would crash iTunes. I went in and changed the sync options:
check - open iTunes when ipod is connected. all other options unchecked.
on music tab:
check - sync music, all songs and play listed
unchecked - all other options (ie include music videos)
on movies, TV shows, and podcasts: unchecked all sync.
I now have all music sync'ed. I can't get any video to sync. Music video's purchased from iTunes store won't sync.
Any idea how to update software on the itouch? Any idea why the video's won't sync?

After spending 75 minutes on the phone with tech support, we found the problem was associated with the Windows XP user ID. We created a test user ID, logged on and populated iTunes with video and music. When we sync'ed the iTouch everything worked. I don't know how this problem occurred.

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Itunes crashes when syncing ipod

Hi,
I finally downloaded new ipod software for my old 2nd Gen ipod touch. I've scoured the web to try find a solution but none have worked.
Since then itunes crashes when I plug yhe ipod in. This what Windows 7 reports as the problem:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.3.8
Application Timestamp:          5274a87d
Fault Module Name:          WebKit.dll
Fault Module Version:          7537.60.11.25
Fault Module Timestamp:          52dd8d83
Exception Code:          c0000005
Exception Offset:          00050d98
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          7177
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

Hi there Bruzo,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

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Summary
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Date
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Status
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Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Extra information about the problem
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Hi Zainabe_nachaby,
If you are having issues with iTunes unexpectedly quitting when syncing, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
- Brenden

ITunes Crashes When Syncing iPhone or iPod

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http://discussions.apple.com/thread.jspa?threadID=1885983&tstart=0
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Hi
I'm trying to sync my ipod touch 4g with my itunes 10 using a Dell XPS with Windows Vista. After the point where the songs begin to copy (around 5 mins to 30 mins into copying) a blue screen error is caused and the computer shuts down automatically. The blue screen error ID is 2057.
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ITunes crashes when syncing ipod touch

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