ITunes crashes when try to add songs to library both drag-drop and Add folder/file option

I got the old iTunes updated, it crashed when open. Then I uninstall and download the newest iTunes. Restart my laptop.
I even start iTunes in safe mode but it keep crashing.
I try Add folder first, then Add file, then drag and drop. None of them work and I only have 700MB total of songs, no vids
There were no pop up for error code or anything, iTune just crash when I try one of those add options.
If anyone can help I would really appreciate

after I got offline yesterday, I tried drag-drop again, it worked.

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