Itunes crashes when trying to connect to store
Ever since downloading the newest version of itunes 10.2.2.14 i have not been able to access the itunes store. Whenever I try to connect to itunes online in anyway windows comes up with anerror box and closes the program. I have downoad and reinstalled the newest version of itunes three different times and nothing has helped. I have run the diagnostics on itunes and it come up with a problem with not having a secure link to itunes but when i click on help next to the error windows shuts the program down. Here is a cxopy of the windows error.
Product
iTunes
Problem
Stopped working
Date
5/31/2011 4:05 PM
Status
Report Sent
Problem signature
Problem Event Name: InPageError
Error Status Code: c000009c
Faulting Media Type: 00000003
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 470146
Problem Event Name: InPageError
Error Status Code: c000009c
That one can indicate disk or file damage, brandon.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Vista instructions in the following document: Check your hard disk for errors
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors. You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you now access the store without the error?
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-----See Below:----------------------->
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 7.7.1.11
Application Timestamp: 4890a5ee
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 06680021
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID: 877131713 -
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The crash report details are as follows:
Process: iTunes [442]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0.1 (10.0.1)
Build Info: iTunes-10012201~1
Code Type: X86 (Native)
Parent Process: launchd [101]
Date/Time: 2010-12-08 16:32:42.187 -0800
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 60624 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 1781 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 5FF4F0D8-97D3-40FC-BA2E-753888BC10BD
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000096
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QuickTime 0x9822bd8c SetTimeBaseRate_priv + 12
1 com.apple.QuickTime 0x9821e40b QTGetWallClockTimeBase_priv + 109
2 com.apple.QuickTime 0x9821e344 AssureThreadTopLevelIdleManagerExists + 45
3 com.apple.QuickTime 0x9821e271 QTGetTimeUntilNextTask_priv + 60
4 com.apple.QuickTime 0x9821e229 QTGetTimeUntilNextTask + 29
5 com.apple.QTKit 0x97979fb1 +[QTMovie_QuickTime idleAllMovies:] + 457
6 com.apple.Foundation 0x96a459b0 __NSFireTimer + 141
7 com.apple.CoreFoundation 0x970dfadb __CFRunLoopRun + 8059
8 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
9 com.apple.CoreFoundation 0x970dd291 CFRunLoopRunInMode + 97
10 com.apple.HIToolbox 0x96ca9f9c RunCurrentEventLoopInMode + 392
11 com.apple.HIToolbox 0x96ca9d51 ReceiveNextEventCommon + 354
12 com.apple.HIToolbox 0x96e321e3 ReceiveNextEvent + 83
13 com.apple.iTunes 0x00125a95 0x1000 + 1198741
14 com.apple.HIToolbox 0x96c7cf2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
15 com.apple.HIToolbox 0x96c7c1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
16 com.apple.HIToolbox 0x96c7c055 SendEventToEventTargetWithOptions + 58
17 com.apple.HIToolbox 0x96cb0bb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
18 com.apple.HIToolbox 0x96c7d380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
19 com.apple.HIToolbox 0x96c7c1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
20 com.apple.HIToolbox 0x96c9e9bb SendEventToEventTarget + 52
21 com.apple.HIToolbox 0x96e27cc3 ToolboxEventDispatcher + 86
22 com.apple.HIToolbox 0x96e27dfb RunApplicationEventLoop + 243
23 com.apple.iTunes 0x00125986 0x1000 + 1198470
24 com.apple.iTunes 0x00125894 0x1000 + 1198228
25 com.apple.iTunes 0x0000c0bc 0x1000 + 45244
26 com.apple.iTunes 0x00004797 0x1000 + 14231
27 com.apple.iTunes 0x000044ea 0x1000 + 13546
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94bb8982 kevent + 10
1 libSystem.B.dylib 0x94bb909c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94bb8559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94bb82fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x94bb7d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94bc00a6 _semwaitsignal + 10
1 libSystem.B.dylib 0x94bbfd62 pthread_condwait + 1191
2 libSystem.B.dylib 0x94bc19f8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x00024333 0x1000 + 144179
4 com.apple.iTunes 0x000237df 0x1000 + 141279
5 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
6 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x94c0a70a accept$UNIX2003 + 10
1 com.apple.iTunes 0x003d20e6 0x1000 + 4002022
2 com.apple.iTunes 0x0043552e 0x1000 + 4408622
3 com.apple.iTunes 0x004356af 0x1000 + 4409007
4 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
5 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94c0a70a accept$UNIX2003 + 10
1 com.apple.iTunes 0x003d20e6 0x1000 + 4002022
2 com.apple.iTunes 0x0043552e 0x1000 + 4408622
3 com.apple.iTunes 0x004356af 0x1000 + 4409007
4 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
5 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x94bb10c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9711dc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
3 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x94bb7a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x94bb7fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x94bb7a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x94bb7fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970dd291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x96a507d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x96a17bf0 -[NSThread main] + 45
7 com.apple.Foundation 0x96a17ba0 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
9 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x94b9215a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94bbfce5 pthread_condwait + 1066
2 libSystem.B.dylib 0x94beeac8 pthreadcond_timedwait_relativenp + 47
3 com.apple.CoreVideo 0x9059a7a6 CVDisplayLink::waitUntil(unsigned long long) + 386
4 com.apple.CoreVideo 0x905995eb CVDisplayLink::runIOThread() + 741
5 com.apple.CoreVideo 0x905992ea startIOThread(void*) + 156
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x94bbf6c0 thread_start + 0
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9821e3ac ecx: 0x0017d1c0 edx: 0x001f8100
edi: 0x00000000 esi: 0xa0aa8760 ebp: 0xbfffe068 esp: 0xbfffe020
ss: 0x0000001f efl: 0x00010282 eip: 0x9822bd8c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000096
Binary Images:
0x1000 - 0xc93fd7 com.apple.iTunes 10.0.1 (10.0.1) <1030FC3F-E0D8-BE52-D5D1-23940029F4B7> /Applications/iTunes.app/Contents/MacOS/iTunes
0xe9a000 - 0xe9fff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xea5000 - 0xf31ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D2A36BFD-75DE-F33F-92DD-8D0E07F87C3E> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf86000 - 0xfa3ff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
0xfb0000 - 0x106dfeb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
0x1081000 - 0x10bbfff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
0x10c0000 - 0x1100ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x16b8000 - 0x176dfe7 libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <0B69B1F5-3440-B0BF-957F-E0ADD49F13CB> /usr/lib/libcrypto.0.9.7.dylib
0x17f0000 - 0x17f1ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x128bf000 - 0x128c3ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <F402CF88-D96C-42A0-3207-49759F496AE8> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x128f5000 - 0x128f7ff3 com.apple.LiveType.component 2.1.4 (2.1.4) <D60E2537-3B47-EA99-0077-6CE394378D07> /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x128fd000 - 0x12943ffb com.apple.motion.component 1.0 (729) <494487C6-EA30-43DD-39E4-BED23C5A5B1C> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x12949000 - 0x1294bff7 Motion 729.0.0 (compatibility 1.0.0) <051B60E9-B39F-EBB2-5B96-F088D147E78C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x12951000 - 0x12957ffb com.apple.audio.AppleHDAHALPlugIn 1.9.9 (1.9.9f12) <82BFF5E9-2B0E-FE8B-8370-445DD94DA434> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x12962000 - 0x1391cfff com.apple.CoreFP 1.9.18 (1.9.18) <3E01DAF2-585E-0B1B-E1BF-7D4DEAAE5AB3> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x13ad7000 - 0x13af5fc3 +com.digidesign.digidesign.DigiCoreAudioPlugIn 7.3 (7.3f117) /Library/Audio/Plug-Ins/HAL/Digidesign CoreAudio.plugin/Contents/MacOS/Digidesign CoreAudio
0x1495a000 - 0x149befe2 com.apple.LiveType.framework 2.1.4 (2.1.4) <7AABA687-4323-E5B9-BA04-8F61C217E6FD> /Library/Application Support/ProApps/SharedA/Frameworks/LiveType.framework/Versions/A/LiveType
0x149de000 - 0x14a7bff8 com.apple.procore.framework 4.0.2 (757) <D3146F1E-F86D-F2A2-509B-E3F9640CBE40> /Library/Application Support/ProApps/SharedA/Frameworks/ProCore.framework/Versions/A/ProCore
0x17e70000 - 0x17edffff com.apple.mobiledevice 396.7 (396.7) <4A48BC80-F9B9-1B21-8C01-8553DF57D401> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x17f19000 - 0x17f3ffff libssl.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <32607000-7573-6D51-ABC3-420B4A0D6629> /usr/lib/libssl.0.9.7.dylib
0x17f4e000 - 0x1812cff3 com.apple.audio.codecs.Components 2.0.2 (2.0.2) <8B43D24A-277D-5F42-8741-FC8736C44162> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x186c0000 - 0x186c5ff7 com.apple.QuartzComposer.iTunesPlugIn 1.2 (16) <8511A037-AFDE-5D1A-67DA-1B4837432D85> /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x1a9c5000 - 0x1ab3dfe7 GLEngine ??? (???) <A4BBE58C-1211-0473-7B78-C3BA7AC29C9B> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1ab6f000 - 0x1ab93fe7 GLRendererFloat ??? (???) <EFE5EC6D-74B2-37A2-92E4-526A2EF6B791> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x1b7bb000 - 0x1bbc0fe7 libclh.dylib 3.1.1 C (3.1.1) <D1A3D8AD-0FED-4AD2-AB43-CF804B7BDBF9> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x70000000 - 0x700cbff3 com.apple.audio.units.Components 1.6.3 (1.6.3) <5DA35A22-1B05-6BD3-985A-26A7A2CD6289> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8f0c8000 - 0x8f811ff7 com.apple.GeForceGLDriver 1.6.24 (6.2.4) <DCC16E52-B1F1-90E6-E839-D30DF4CBA468> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90179000 - 0x90332feb com.apple.ImageIO.framework 3.0.4 (3.0.4) <C145139E-24C4-5A3D-B17C-809D528354B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x90382000 - 0x90385ffb com.apple.help 1.3.1 (41) <67F1F424-3983-7A2A-EC21-867BE838E90B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x90386000 - 0x90430fe7 com.apple.CFNetwork 454.11.5 (454.11.5) <D8963574-285A-3BD6-6B25-07D39C6F67A4> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90431000 - 0x904a0ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <2FC2178F-FEF9-6E3F-3289-A6307B1A154C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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0x97304000 - 0x973cefef com.apple.CoreServices.OSServices 357 (357) <CF9530AD-F581-B831-09B6-16D9F9283BFA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x973df000 - 0x9747cfe3 com.apple.LaunchServices 362.1 (362.1) <885D8567-9E40-0105-20BC-42C7FF657583> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9747d000 - 0x97486ff7 com.apple.DiskArbitration 2.3 (2.3) <E9C40767-DA6A-6CCB-8B00-2D5706753000> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x97487000 - 0x976b2ff3 com.apple.QuartzComposer 4.2 ({156.28}) <08AF01DC-110D-9443-3916-699DBDED0149> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x976b3000 - 0x976b5ff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x976b6000 - 0x976cafe7 libbsm.0.dylib ??? (???) <14CB053A-7C47-96DA-E415-0906BA1B78C9> /usr/lib/libbsm.0.dylib
0x976cb000 - 0x9775dfe7 com.apple.print.framework.PrintCore 6.3 (312.7) <7410D1B2-655D-68DA-D4B9-2C65747B6817> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x977fd000 - 0x9792bfe7 com.apple.CoreData 102.1 (251) <E6A457F0-A0A3-32CD-6C69-6286E7C0F063> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9792c000 - 0x97948fe3 com.apple.openscripting 1.3.1 (???) <DA16DE48-59F4-C94B-EBE3-7FAF772211A2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x97949000 - 0x97971ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x97972000 - 0x97ab5fef com.apple.QTKit 7.6.6 (1756) <4D809734-4E1B-8E18-C825-86C5422FC3DC> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x97ab6000 - 0x97b66ff3 com.apple.ColorSync 4.6.3 (4.6.3) <AA1076EA-7665-3005-A837-B661260DBE54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x97cd8000 - 0x980eeff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <C4FB303A-DB4D-F9E8-181C-129585E59603> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x980ef000 - 0x9811fff7 com.apple.MeshKit 1.1 (49.2) <ECFBD794-5D36-4405-6184-5568BFF29BF3> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x98120000 - 0x981b8fe7 edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x981b9000 - 0x981f6ff7 com.apple.CoreMedia 0.484.20 (484.20) <105DDB24-E45F-5473-99E1-B09FDEAE4500> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x981f7000 - 0x984f0fef com.apple.QuickTime 7.6.6 (1756) <F08B13B6-31D7-BD18-DA87-A0CDFCF13B8F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x984f1000 - 0x985fdff7 libGLProgrammability.dylib ??? (???) <8B308FAE-843F-EE76-0254-3374CBFFA7B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x986ab000 - 0x98701ff7 com.apple.MeshKitRuntime 1.1 (49.2) <F1EAE9EC-2DA3-BAFD-0A8C-6A3FFC96D728> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime
0x98705000 - 0x98814fe7 com.apple.WebKit 6533.19 (6533.19.4) <A942073C-83DF-33ED-3D01-A24DE8AEAB3D> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x98820000 - 0x98820ff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x988c1000 - 0x98941feb com.apple.SearchKit 1.3.0 (1.3.0) <9E18AEA5-F4B4-8BE5-EEA9-818FC4F46FD9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x98942000 - 0x9894eff7 libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
0x9894f000 - 0x98b4cff7 com.apple.JavaScriptCore 6533.19 (6533.19.1) <85A6BFDD-CBB6-7490-748D-8EA8B9B7FDD8> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x98b4d000 - 0x98bf5ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98bf6000 - 0x98f61ff7 com.apple.QuartzCore 1.6.3 (227.34) <CC1C1631-D8D1-D416-171E-A1683274E479> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x98f62000 - 0x98f7dff7 libPng.dylib ??? (???) <E14178E0-B92D-94EA-DACB-04F346D7534C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x98f7e000 - 0x98f82ff7 IOSurface ??? (???) <D849E1A5-6B0C-2A05-2765-850EC39BA2FF> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x98f83000 - 0x98f87ff7 libGIF.dylib ??? (???) <DA5758A4-71B0-DD6E-7402-B7FB15387569> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98fcf000 - 0x9900eff7 com.apple.ImageCaptureCore 1.0.3 (1.0.3) <7E02D104-F31C-CF72-71B4-DA5DF7B48337> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x991ec000 - 0x991f2fff com.apple.CommonPanels 1.2.4 (91) <2438AF5D-067B-B9FD-1248-2C9987F360BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x991f3000 - 0x991f5ff7 libRadiance.dylib ??? (???) <10048B4A-2AE8-A4E2-21B8-C6E7A8C5B76F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x991fd000 - 0x99208ff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99276000 - 0x9927bff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99378000 - 0x993faffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x993fb000 - 0x9942dfe3 libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9942e000 - 0x99435ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x99436000 - 0x99618fff com.apple.imageKit 2.0.3 (1.0) <B4DB05F7-01C5-35EE-7AB9-41BD9D63F075> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x99619000 - 0x99654feb libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99687000 - 0x996d4feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x997cb000 - 0x9980bff3 com.apple.securityinterface 4.0.1 (37214) <BBC88C96-8827-91DC-0CF6-7CB639183395> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x99859000 - 0x998a2fe7 libTIFF.dylib ??? (???) <AC1FC806-F7F4-174B-375F-FE5D6008666C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x998da000 - 0x9991efe7 com.apple.Metadata 10.6.3 (507.12) <8632684D-ED4C-4CE1-4C53-015DFF10D873> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9991f000 - 0x99a21fef com.apple.MeshKitIO 1.1 (49.2) <34322CDD-E67E-318A-F03A-A3DD05201046> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.5 GHz, 4 GB, SMC 1.28f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200BEVT-22ZCT0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: MobilePre, 0x0763 (M-Audio), 0x200f, 0x1a200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
-Thanks.Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/ -
ITunes crashes when trying to access Store while in administrator account
I have been having this problem for the past month at least.
Everytime i try to access the iTunes store it crashes my itunes. This ONLY happens when im logged in as the administrator. Now i generally only have am administrator account because this is my computer for work (i have my own business and im the only one who uses it) It used to work perfectly and one day it didnt work so good... things in the store were missing like images and text. then one day CRASH. and ever since CRASH.
I created a TEST account and when i logged in and activated Itunes it accessed the store no problem.
Does anyone have a clue?
I have uninstalled an reinstalled my itunes... I have all the latest software updates. Its not the proxy server thing that so many have problems with... i don't have a proxy server....i've created a new location .... its not that... i don't have parental activated... its not that. I have backed up all my music.. uninstalled and reinstalled itunes... i have gone thru the plist thing nothing is working.
why does i tunes work in the test account and not the administrator account?
HELP PLEASE! anyone? I have tried calling apple but they hung up on me twice..:(
this forum is all i have to find a solution.
this is the error log i get when i tunes crashes.. i dont know what it means or how to read this thing.
Process: iTunes [1733]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 7.7.1 (7.7.1)
Build Info: iTunes-7711101~3
Code Type: PPC (Native)
Parent Process: launchd [157]
Date/Time: 2008-08-06 12:45:15.210 -0700
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000c0000023
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x95bec018 objc_msgSend + 24
1 ...ple.ApplicationServices.ATS 0x92c0f684 LLCStyleInfoCreateActiveStyleInfo + 652
2 com.apple.QD 0x90241664 TATSUStyle::ConstructActiveStyleInfo() + 52
3 com.apple.QD 0x902587f4 TATSUStyle::GetStyleInfo(LLCStyleInfo const**) + 40
4 com.apple.QD 0x90258590 TTextLineLayout::ConstructGlyphRecordArrayWithVirtualGlyphs(TATSUGlyphRecordArr ay*, unsigned long*) + 168
5 com.apple.QD 0x90257b68 TTextLineLayout::ConstructGlyphRecordArray(TATSUGlyphRecordArray*, TLayoutControls*) + 712
6 com.apple.QD 0x9026a2b8 TTextLineLayout::EnsureLayoutIsUpToDate(unsigned long, unsigned char, unsigned long, TATSUGlyphRecordArray**) + 768
7 com.apple.QD 0x90275098 TTextLineLayout::GetGlyphBounds(unsigned long, unsigned long, long, long, unsigned short, unsigned long, ATSTrapezoid*, unsigned long*) + 164
8 com.apple.QD 0x90274fcc ATSUGetGlyphBounds + 132
9 com.apple.iTunes 0x00247148 0x1000 + 2384200
10 com.apple.iTunes 0x00245ecc 0x1000 + 2379468
11 com.apple.iTunes 0x002477c0 0x1000 + 2385856
12 com.apple.iTunes 0x00227418 0x1000 + 2253848
13 com.apple.iTunes 0x00227428 0x1000 + 2253864
14 com.apple.iTunes 0x00227428 0x1000 + 2253864
15 com.apple.iTunes 0x00227428 0x1000 + 2253864
16 com.apple.iTunes 0x00227428 0x1000 + 2253864
17 com.apple.iTunes 0x00227428 0x1000 + 2253864
18 com.apple.iTunes 0x00227428 0x1000 + 2253864
19 com.apple.iTunes 0x00227428 0x1000 + 2253864
20 com.apple.iTunes 0x00227428 0x1000 + 2253864
21 com.apple.iTunes 0x001a7c5c 0x1000 + 1731676
22 com.apple.iTunes 0x000b58ec 0x1000 + 739564
23 com.apple.iTunes 0x0031e07c 0x1000 + 3264636
24 com.apple.iTunes 0x00276cb4 0x1000 + 2579636
25 com.apple.CoreFoundation 0x966829ec CFRunLoopRunSpecific + 2968
26 com.apple.HIToolbox 0x932a572c RunCurrentEventLoopInMode + 264
27 com.apple.HIToolbox 0x93359a90 GetNextEventMatchingMask + 416
28 com.apple.HIToolbox 0x933597b0 WNEInternal + 172
29 com.apple.HIToolbox 0x933596ec WaitNextEvent + 72
30 com.apple.iTunes 0x00277cf4 0x1000 + 2583796
31 com.apple.iTunes 0x00278420 0x1000 + 2585632
32 com.apple.iTunes 0x00035bac 0x1000 + 215980
33 com.apple.iTunes 0x002777fc 0x1000 + 2582524
34 com.apple.iTunes 0x00002a28 0x1000 + 6696
35 com.apple.iTunes 0x0000272c 0x1000 + 5932
Thread 1:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.audio.CoreAudio 0x94559e3c HALRunLoop::OwnThread(void*) + 212
4 com.apple.audio.CoreAudio 0x94559c80 CAPThread::Entry(CAPThread*) + 104
5 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 2:
0 libSystem.B.dylib 0x904e2498 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9052590c pthread_condwait + 1336
2 com.apple.iTunes 0x0034f3d0 0x1000 + 3466192
Thread 3:
0 libSystem.B.dylib 0x90546ae4 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x9668d9b0 __CFSocketManager + 764
Thread 4:
0 libSystem.B.dylib 0x90554b98 accept$NOCANCEL$UNIX2003 + 12
1 libSystem.B.dylib 0x9058bac4 accept + 16
2 com.apple.iTunes 0x002e9eac 0x1000 + 3051180
Thread 5:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x96682df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x00243e64 0x1000 + 2371172
5 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 6:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 ...ple.CoreServices.CarbonCore 0x013d5f24 YieldToThread + 528
3 com.apple.iTunes 0x002889b4 0x1000 + 2652596
4 com.apple.iTunes 0x001970f0 0x1000 + 1663216
5 com.apple.iTunes 0x00199b38 0x1000 + 1674040
6 com.apple.iTunes 0x0019a0c0 0x1000 + 1675456
7 com.apple.iTunes 0x0019e520 0x1000 + 1692960
8 com.apple.iTunes 0x0019e664 0x1000 + 1693284
9 com.apple.iTunes 0x0019fb28 0x1000 + 1698600
10 com.apple.iTunes 0x001a2804 0x1000 + 1710084
11 com.apple.iTunes 0x001a3c74 0x1000 + 1715316
12 com.apple.iTunes 0x001a3f3c 0x1000 + 1716028
13 com.apple.iTunes 0x002888b4 0x1000 + 2652340
14 ...ple.CoreServices.CarbonCore 0x013db150 CooperativeThread + 344
15 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 7:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 8:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 9:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 10:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 11:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 12:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 13:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 14:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 15:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 16:
0 libSystem.B.dylib 0x904e24b8 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x905258fc pthread_condwait + 1320
2 com.apple.iTunes 0x002091a0 0x1000 + 2130336
Thread 17:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 ...ple.CoreServices.CarbonCore 0x013d5f24 YieldToThread + 528
3 ...ple.CoreServices.CarbonCore 0x013db300 SetThreadState + 168
4 com.apple.iTunes 0x0025e708 0x1000 + 2479880
5 com.apple.iTunes 0x0019d678 0x1000 + 1689208
6 com.apple.iTunes 0x001a1740 0x1000 + 1705792
7 com.apple.iTunes 0x001a3d14 0x1000 + 1715476
8 com.apple.iTunes 0x001a3f3c 0x1000 + 1716028
9 com.apple.iTunes 0x002888b4 0x1000 + 2652340
10 ...ple.CoreServices.CarbonCore 0x013db150 CooperativeThread + 344
11 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 18:
0 libSystem.B.dylib 0x904e2438 machmsgtrap + 8
1 libSystem.B.dylib 0x904e935c mach_msg + 56
2 com.apple.CoreFoundation 0x96682568 CFRunLoopRunSpecific + 1812
3 com.apple.CoreFoundation 0x96682df0 CFRunLoopRun + 60
4 com.apple.iTunes 0x00284a7c 0x1000 + 2636412
5 com.apple.iTunes 0x00284da8 0x1000 + 2637224
6 com.apple.iTunes 0x00209214 0x1000 + 2130452
7 libSystem.B.dylib 0x90524658 pthreadstart + 316
Thread 0 crashed with PPC Thread State 32:
srr0: 0x95bec018 srr1: 0x0000d030 dar: 0xc0000023 dsisr: 0x00200000
r0: 0x92c0f688 r1: 0xbfffe1a0 r2: 0xa0c34508 r3: 0x090b8a30
r4: 0x95c89110 r5: 0x00000028 r6: 0x0000002c r7: 0x00000e03
r8: 0x00000000 r9: 0x00000000 r10: 0x905fbb8c r11: 0x6a369110
r12: 0xc0000003 r13: 0x00000001 r14: 0xa0c1f478 r15: 0x00000000
r16: 0xbfffe3fc r17: 0x00000001 r18: 0xa056f40c r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x0908b560 r23: 0x00010010
r24: 0x00000000 r25: 0xa0575170 r26: 0x00000003 r27: 0xa0575170
r28: 0xa0575170 r29: 0xa0575218 r30: 0xa0575250 r31: 0x92c0f40c
cr: 0x44022428 xer: 0x20000000 lr: 0x92c0f688 ctr: 0x95bec000
vrsave: 0x00000000
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0x95793000 - 0x9581dfff libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x959bf000 - 0x95a3afff com.apple.SearchKit 1.2.0 (1.2.0) <1b448fbae02460eae76ee1c6883f45d6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x95a3b000 - 0x95aebfff edu.mit.Kerberos 6.0.12 (6.0.12) <5cf1a9c1d7e526bb9b084013a1722d08> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95aec000 - 0x95af5fff com.apple.DiskArbitration 2.2.1 (2.2.1) <a389b4c2badce39540f24402f7df35e7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95af6000 - 0x95b58ffb com.apple.htmlrendering 68 (1.1.3) <e852db1c007de975fae2f0c2769c88ef> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x95b59000 - 0x95ba8ff7 libGLImage.dylib ??? (???) <dba44404ea3684df4f23df5e8e5430c3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95ba9000 - 0x95bd4ff7 libauto.dylib ??? (???) <b3a3a4b0f09653bd6d58f1847922b533> /usr/lib/libauto.dylib
0x95bd5000 - 0x95cb8feb libobjc.A.dylib ??? (???) <23a407d7dac6090562827e97bac3cb86> /usr/lib/libobjc.A.dylib
0x95cb9000 - 0x95cd9ff7 libJPEG.dylib ??? (???) <92341083256fbcd28888a179ebf941ef> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x95ce2000 - 0x95d01fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x95d02000 - 0x96137ffa libGLProgrammability.dylib ??? (???) <f032e07d587794af4d4ba1b7dc7b4fd2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96138000 - 0x9631effb com.apple.security 5.0.4 (34102) <9a5739b5b522f963b320fd71581b9cf5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9631f000 - 0x96338ffb com.apple.CoreVideo 1.5.1 (1.5.1) <9b726d9ba75efbaccaed1d34e2f71ea0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x96339000 - 0x96481ffb libicucore.A.dylib ??? (???) <dd2fd169aa328f6e97a1d700e5846866> /usr/lib/libicucore.A.dylib
0x96482000 - 0x96506ffd com.apple.CFNetwork 330.4 (330.4) <6e1a01b50c14cf720e067ea018c4e4ad> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96546000 - 0x965cbfff libsqlite3.0.dylib ??? (???) <f2a33fe2663eab9c7f4806d2cf05b4ee> /usr/lib/libsqlite3.0.dylib
0x965cc000 - 0x965f0ffb libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x965f1000 - 0x96618fff libxslt.1.dylib ??? (???) <3700d04090629deddb436aa2d516c56d> /usr/lib/libxslt.1.dylib
0x96619000 - 0x9673effb com.apple.CoreFoundation 6.5.3 (476.14) <56add4656a227fa699f8aa1427b369d9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96745000 - 0x96749ffe libGIF.dylib ??? (???) <d6e2a570359313a39c6783c2ecfee608> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9674a000 - 0x96ebffff com.apple.AppKit 6.5.3 (949.33) <1144a07dd55895f89e44adf80cc151d9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x96f7b000 - 0x96f7bfff com.apple.Carbon 136 (136) <6a6a209ec9179368db7ead8382b8ee63> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibI have a similar problem on the MacBook at work: 100% reproducible crash when trying to access the iTunes store. It also crashes frequently running ad-related JavaScript on a financial newspaper's web site. Stack traces of the crashed thread in the crash logs are what make me think my issue is JavaScript-related. Here's a stack trace from a crashed iTunes:
Thread 14 Crashed:
0 libSystem.B.dylib 0x92571dbe _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x92563c87 usleep$NOCANCEL$UNIX2003 + 61
2 libSystem.B.dylib 0x9258548b abort + 85
3 libstdc++.6.dylib 0x91e96005 0x91e4e000 + 294917
4 libstdc++.6.dylib 0x91e9410c _gxx_personalityv0 + 1108
5 libstdc++.6.dylib 0x91e9414b std::terminate() + 29
6 libstdc++.6.dylib 0x91e946da std::typeinfo::~typeinfo() + 0
7 com.apple.JavaScriptCore 0x923fce50 KJS::FunctionCallResolveNode::evaluateToBoolean(KJS::ExecState*) + 96
8 com.apple.JavaScriptCore 0x923e842a KJS::LogicalOrNode::evaluateToBoolean(KJS::ExecState*) + 106
9 com.apple.JavaScriptCore 0x923f4199 KJS::IfElseNode::execute(KJS::ExecState*) + 25
10 com.apple.JavaScriptCore 0x923e1a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
11 com.apple.JavaScriptCore 0x923e1509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
12 com.apple.JavaScriptCore 0x923e4f10 KJS::FunctionCallResolveNode::evaluate(KJS::ExecState*) + 896
13 com.apple.JavaScriptCore 0x923d9f19 KJS::AssignLocalVarNode::evaluate(KJS::ExecState*) + 25
14 com.apple.JavaScriptCore 0x923d9ec9 KJS::VarStatementNode::execute(KJS::ExecState*) + 25
15 com.apple.JavaScriptCore 0x923e1a51 KJS::FunctionBodyNode::execute(KJS::ExecState*) + 481
16 com.apple.JavaScriptCore 0x923e1509 KJS::FunctionImp::callAsFunction(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 265
17 com.apple.JavaScriptCore 0x92425787 KJS::JSObject::call(KJS::ExecState*, KJS::JSObject*, KJS::List const&) + 135
18 com.apple.JavaScriptCore 0x92434abd JSObjectCallAsFunction + 173
19 com.apple.CFNetwork 0x91f7e48a CallFindProxyForURL + 297
20 com.apple.CFNetwork 0x91f804d9 executionContextPerform + 177
21 com.apple.CoreFoundation 0x96c80615 CFRunLoopRunSpecific + 3141
22 com.apple.CoreFoundation 0x96c80d54 CFRunLoopRun + 84
23 com.apple.iTunes 0x00281521 0x1000 + 2622753
24 com.apple.iTunes 0x002818b4 0x1000 + 2623668
25 com.apple.iTunes 0x0020b47c 0x1000 + 2139260
26 libSystem.B.dylib 0x924c16f5 pthreadstart + 321
27 libSystem.B.dylib 0x924c15b2 thread_start + 34
Resetting all iTunes preferences hasn't fixed this and neither has running on another account on the same computer. My private MacBook Pro is fine. I suspect a corrupt file somewhere (I have repaired permissions). -
ITunes crashes when trying to access iTunes Store
iTunes "crashes" when I try to access the iTunes Music store - I get all the current albums on the lower half of the page, but as the main part tries to load (lady gaga or whoever) iTunes "crashes" - I get the "ignore, report or relaunch" box. iTunes works fine otherwise.
Here's what I'm using - Quicksilver PPC G4 @ 1.47GHz w/ 1GB RAM - OS X 10.5.8, iTunes 10.2.2, Quick Time 7.6.9, Safari 5.0.5. No Keychain problems - at least First Aid reports no problems, repaired permissions and rebooted. As far as I can tell, this issue started after the most recent iTunes update (which is why I hate so much to do so). Anyway, I'm buying all my music at Amazon at the moment, so if Apple wants me back in THEIR store I kinda need a fix for this.
Thanks in advance to all for your help -
Robert
P. S. - is it just me, or is this new "discussions" format really a step backwards?Well, as far as I can see, no one has responded to this question. Nor do I see any solutions mentioned in other questions by folks having the same problem. So I can only assume that there IS no fix.
Oh well, I know that one user is just "small potatoes" as far as the iTunes Store is concerned, but they've just lost this frequent little revenue stream - their loss, Amazon's gain.
Good-bye iTunes store - it was fun while it lasted...
Robert -
Itunes crashes when trying to turn on genius
well I just changed my pc. And everytime I try to turn on genius iTunes crashes. Already tried reinstalling and no luck. Do someone knows how to fix this? (iTunes 11.1.2.31 Windows 8)
For anyone that has this problem I already found the fix
If you are running iTunes 11 on Windows 8 and iTunes crashes when you go to the iTunes store, you just need to copy a dll file:
Dopying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes
Someone else already find it hahaa -
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My itunes crashes when it tries to sync contacts with Outlook. I cannot even select the Contacts tab to change the settings. When I click the Contacts tab, itunes crashes. Has anyone experienced this problem?
I'm experiencing the same problem.
A temporary fix is to open iTunes (without the iPod cabled into the computer.) Go to "Edit Preferences," then "Devices," and check the block that says "Disable automatic syncing..."
Then, attach the iPod USB cable. The iPod settings will all show up, but the iPod won't sync, and iTunes won't crash. You can then uncheck the block under the Contacts tab that says "Sync Contacts." (iTunes will ask you whether you want to save the existing contacts.)
Go back and uncheck the Disable automatic sync command. Tell iTunes to sync the iPod, and there shouldn't be an iTunes crash.
Admittedly, this is a bandaid until something better shows up. My suspicion is that it's a problem that originates with Outlook, and not iTunes. -
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I always backup my itunes library both on hard drive and on DVDs and never had any issues in the past. However, since I downloaded the latest version of itunes, the program always crashes when it's time to copy to a DVD. Any suggestions ? Thanks !
For anyone that has this problem I already found the fix
If you are running iTunes 11 on Windows 8 and iTunes crashes when you go to the iTunes store, you just need to copy a dll file:
Dopying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes
Someone else already find it hahaa
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