ITunes crashes while syncing iPod 5th Gen.

I have begun encountering massive errors when attempting to sync my 5th Gen. iPod to iTunes 7.5 on my HP laptop. Almost immediately after the iPod is detected, a Vista window pops up, stating that an error has occurred and iTunes must close. Several times after this has happened, my computer has automatically restarted itself, several times going to a blue screen where it appears that major disk analysis takes place. I was once able to stop syncing and keep iTunes open with my iPod attached; I restored it to see if that could help the issue, but nothing has changed. I have reinstalled both iTunes and Quicktime, and I have tried one of the 7.4 versions of iTunes as well. Nothing is helping. Any ideas or suggestions would be immensely appreciated.

I have a Dell Dimension. I have just upgraded from XP to Vista with a clean install. 5th Gen Ipod no longer works with iTunes 7.5 esp when syncing photos - it takes 5 minutes per photo and crashes after 5 photos.
Having Googled this it seems there are many similar issues

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Windows media player does not recognise to sync ipod 5th gen. ???

windows media player 11, does not recognise ipod 5th generation when trying to sync. will i have to use itunes file?

You might want to try posting your question in the iPod 5th gen connectivity to Windows forum here:
http://discussions.apple.com/forum.jspa?forumID=807
I use iTunes to sync with my iPod. I am not sure how or if you can do that with Windows Media player.

ITunes crashes when connected to 5th gen iPod, not other iPods

iTunes 6.0.1 crashes EVERY time it starts up with the new 5th gen iPod. Works fine with other iPods, or no iPod at all. Reinstalled iTunes and restored to version 1.0 iPod form the 11-17-2005 iPod updater. Reset nvram, fixed disk permissions, rebooted. Nothing works. iTunes will not run with the 5th gen iPod. Period.
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G4 Powerbook 17" 1 GB Ram Mac OS X (10.4.3)

Have you tried re-installing the software that came with the 5th generation ipod?

ITunes Crashes while syncing Larger Videos

Everytime I try to sync a large movie..... anything over about 200MB either into the video library from directly itunes or into the app Azul through file sharing iTunes crashes about a 1/3 or 1/2 way through the sync..... Most frusterating. Also if I have a large movie file it crashes while backing during a sync....
Any thoughts?
Its an iPod 4th Gen running IOS 4.2.1 with a Windows XP service pack 3 PC and iTunes 10.1.1.4.

Hello there Akster,
Here is some information on troubleshooting iTunes quitting on you like that. The article I recommend depends on the version of your OS.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
or
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Although if you havent already I would restart the iPhone using this prcedure:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the best,
Sterling

ITunes crashes when syncing ipod touch

I'm currently having multiple problems with my daughter's iTunes/iPod Touch. Here is some general information, we have an HP running Windows XP with SP2 Media Center edition. The iPod touch is 6 month's old ($399), 16 GB and was bought with Jan soft upgrade(not sure what that means but I think it was version 2.0?).
Last night the touch was sync'ed. iTunes was on 8.01 (not exactly sure of version, think it was 8.01) All music and videos were erased from the iPod. Software on iPod kept rolling back and ended up stoping at 1.1.4. I tried to update the software on the iPod but it kept disconnecting while sync'ing. I had to stop sync'ing so I could download 1.1.5 and load the software on the iPod touch. I want to update to a newer version of iPod touch software but now since I'm on an old version iTunes wants another $10 to upgrade. So I don't know how to get on the version I think I started at 2.0?
This morning I updated iTunes to latest software 8.02. I was able to get music to load but iTunes would seem to randomly crash. I watched and noticed that any video file would crash iTunes. I went in and changed the sync options:
check - open iTunes when ipod is connected. all other options unchecked.
on music tab:
check - sync music, all songs and play listed
unchecked - all other options (ie include music videos)
on movies, TV shows, and podcasts: unchecked all sync.
I now have all music sync'ed. I can't get any video to sync. Music video's purchased from iTunes store won't sync.
Any idea how to update software on the itouch? Any idea why the video's won't sync?

After spending 75 minutes on the phone with tech support, we found the problem was associated with the Windows XP user ID. We created a test user ID, logged on and populated iTunes with video and music. When we sync'ed the iTouch everything worked. I don't know how this problem occurred.

Itunes crashes while updating ipod

can anybody help me with this problem my itunes always crashes while im in the middle of updating my ipod

Try using the iPod software updater to restore settings to factory default and then upload all you music back onto it.
If that doesn't work, try to post some more details about it crashing; Does the iPod lock up your system? Does iTunes lock up? Does iTunes shut down?

Itunes crashes while syncing photos to 3gs

I'm running a new pc with win7, itunes 10 and an iphone 3gs with os 4.1. All apps and video sync fine. the problem is when I have the iphone open in the devices column, and i click on the photo tab, the option to sync selected folders is greyed out. I then click on the my pictures tab and go to choose folder, itunes crashes completly.
I have tried the delete the ipod photo cache folder route, but that hasn't made a difference. Any suggestions would be most welcome.

I am having exactly the same problem with my iPad, would be great if we could get some support!
Have tried deleteing/renaming the iPad Photo Cache folder, no love. Reinstalled iTunes, restored the ipad, and still nothing.
Please help!
Message was edited by: kaputcha

Itunes crashes when syncing ipod

Hi,
I finally downloaded new ipod software for my old 2nd Gen ipod touch. I've scoured the web to try find a solution but none have worked.
Since then itunes crashes when I plug yhe ipod in. This what Windows 7 reports as the problem:
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          iTunes.exe
Application Version:          11.1.3.8
Application Timestamp:          5274a87d
Fault Module Name:          WebKit.dll
Fault Module Version:          7537.60.11.25
Fault Module Timestamp:          52dd8d83
Exception Code:          c0000005
Exception Offset:          00050d98
OS Version:          6.1.7601.2.1.0.256.48
Locale ID:          7177
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

Hi there Bruzo,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

SYNCING IPOD (5th Gen Video) w/Windows XP on an Intel Core 2 Duo

SYNCING IPOD
I'm trying to sync my IPOD from the library in Itunes on my computer, but it will not sync and I see all the songs on my computer along with the different playlists such as: dance, instrumental and so on. The error that I get for the IPOD is: songs on the IPOD "Belinda's IPOD" cannot be synced because all of the playlists selected for syncing no longer exist. How can this be true, since I still see all the playlists on my computer? Why won't it sync? I am desperate and really need some help -- now I have no music to play at all on my IPOD for going to the gym with, or playing in my car, and have become very upset. Why is this so hard to do stuff between the Itunes and IPOD? If this IPOD ever goes on me, not sure if I will buy another IPOD -- almost to that point.
Thanks,
VERY FRUSTRATED, PLEASE HELP!!

How can this be true, since I still see all the playlists on my computer?
Okay but none of those playlists are selected to sync to your iPod.
Select the iPod in iTunes.
Click on the Music tab.
Select *Sync music* and *Selected playlists* in the drop down box then tick the playlists you want to sync to the iPod.
Or just select *Sync all* in the drop down.

ITunes Freezes While Syncing iPod!

Hello,
I've seen tons of unanswered "itunes freezes" posts, but I'm hoping to get lucky. Before I even upgraded iTunes, a freezing problem started happening.
Anytime I copy some mp3's to my ipod, I see it add them all and then it goes into the "Syncing iPod - Please Wait" message, and iTunes freezes every single time. In order to use iTunes again, I have to completely CtrlAltDel and close iTunes then disconnect and reconnect my iPod. After I'll be able to reopen iTunes and use it until I have to sync my iPod again.
I'm using an iPod classic (160GB) and Windows Vista.
I've already tried completely uninstalling iTunes and all other programs by Apple Inc. and reinstalling iTunes and the problem still happens. I even upgraded to the latest version of iTunes and the problem still occurs.
I've tried changing the drive letter of my iPod that doesn't help either.
Any other suggestions?
Thanks so much!
Message was edited by: livingaftermidnight

OK, I read your first message again and can't seem to see where you wrote you didn't have all the music on your PC, but never mind, at least we got that straight before you went and restored your iPod!
I'm afraid you've run into the situation where it is risky to only have a copy of your music on the ipod, because everyone needs to restore their ipod sooner or later....that being said, you can get a 3rd-party utility to copy your music off your ipod onto an external hard drive, perhaps?
Or else try an ipod reset (which will NOT erase the music on your iPod), but I don't think that is going to help your syncing woes.

Itunes crashes while syncing music

Goodmorning everyone,
I have a problem with my Iphone 3g 16gb 4.2.1 OS, because it refuses to sync music with my Itunes (10.4).
Ever since I downloaded Itunes 10.4 my Itunes crashes during the music synchronisation process. Everything else it synchronises perfectly, even my restored apps and my contacts and emails. However as soon as i try to sync music or podcasts I get a windows 7 error saying:
"Itunes is not working anymore, it needs to be shut down" in dutch then. With no error codes or what so ever, no explanation where it goes wrong or something that causes the error.
I tried:
* Deleting all itunes or apple related software and reinstalling itunes 10.4 from the download site of apple.
* Trying to select only a few music files to synchronise which I know are still on this laptop
What am I doing wrong and is there anyone that can help me? Because now i am stuck with a iphone without music
Thanks on forehand,
Regards,
Boudewijn

I'm having the same problem--iTunes crashes when it tries to sync music and podcasts to my iPhone 4. I've only had this problem since I installed Itunes 10.4.1.0. I'm hoping they'll come out with a 10.4.1.1 that fixes it...
I'm a little surprised that they don't have an option to submit crash diagnostic data. I'd be happy to share it with you guys, Apple!

Itunes crashes while syncing movies

For several months now itunes will crash whenever i attempt to sync movies to my iPod touch. I can sync music and podcasts just fine, but whenever i try to sync movies i get the error message that itunes has encountered an error and needs to close.
the error report is:
Appname:itunes.exe Appver:9.2.0.61 Modname:msvcrt.dll
Modver:7.0.2600.5512 Offset:000372e3
Any help is appreciated thanks

Hello there Akster,
Here is some information on troubleshooting iTunes quitting on you like that. The article I recommend depends on the version of your OS.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
or
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Although if you havent already I would restart the iPhone using this prcedure:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
All the best,
Sterling

ITunes crash while syncing

I restored to factory defaults an 80 gig ipod and ran scandisk. All seems fine with the ipod. When I try to sync it to reload the music from the latest ver of iTunes it crashes at about the same point every time. This is the error message I get. I sure would love to know how to fix this.
Thanks, Steve
AppName: itunes.exe AppVer: 8.0.2.20 ModName: quicktime.qts
ModVer: 7.55.90.70 Offset: 0092bea6

Morning USNframer,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

Itunes Crashes While Syncing

Lately just tried to put a few songs onto my iphone 4. But when i select the songs and click sync it does a backup and then says preparing to sync and it just freezes for about 5 minutes then itunes refreshes and doesnt do anything. i have iphone 4 with the IOS 7.1 update and the latest itunes. Can anyone help?

- Update to iTunes 10.5.3
- Then try using the XP link in the following:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues

HT1386 I have an older iPod (5th gen, 30GB+video). My computer crashed and itunes was no loner accessible on it. On my new computer, how do I transfer the music from my iPod to the library in iTunes that is on my new computer?

I have an older iPod (5th gen, 30GB+video) that I had connected to my computer with iTunes. That computer crashed and the only place my music is stored is on my iPod. How do I move that music to the iTunes program (version 8) on my new computer. When I connect my iPod to my new computer the music shows up in my iPod's music directory but I can't move it to the library.

- iTunes purchases by maybe
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For other music you need a third-party program like one of those discussed here:
newer copy
BTW, this is the iPod touch forum.

ITunes crashes while syncing iPod 5th Gen.

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