ITunes crashing? Look here.

I too was having the crash problem when iTunes was started, after I installed the latest version as of 4/25/07.
I finally fixed it. Here's how:
I uninstalled iTunes completely through Add/remove programs.
I deleted an iTunes folders from C:\Documents and Settings\"user name"\My Documents\My Music\iTunes\iTunes Music. I then tried uninstalling Quicktime through Add/remove programs, but I got a "fatal error". I manually deleted the Quicktime folder from Program Files, then Add/remove programs let me uninstall it completely with no errors.
Now here is the tricky part. I found an old version of iTunes (from 2005) and installed it. It opened up and did not crash. Of course, the old version does not work for the iTunes store. I downloaded the latest version of iTunes, installed it, and it works perfectly now. I have no idea why, but it does.
The only problem with this is it may not be easy to find older version of iTunes, unless they are buried on Apple's site somewhere.
Good luck. I hope this helps someone out there.

Will older versions support a video ipod?
Every time I try to play a video (either downloaded from itunes or one that has been converted) itunes crashes, same happens when I attach ipod.
Anyone noticed the itunes radio buffering every 15 seconds too?
Would getting rid of the new version and installing an older one get rid of these problems?
Thanks for any help.

Similar Messages

ITunes crashed during sync, now Podcasts have sound but no video.

My wife has a 5th gen 30GB iPod. It has the latest system software from iPod Updater, and we're running the latest iTunes.
Yesterday she was doing a sync, and iTunes crashed on her in the middle of it. Now, even with an iPod Restore and reset, and a restart of her Windows XP machine, Podcasts won't play properly on the iPod. They play fine in iTunes, but only the audio portion plays on the iPod. Non-Podcast video (such as music videos) plays fine on the iPod.
What happened here? What's wrong?
Thanks for any help in solving this.

An update (and a solution):
Looks like the iTunes crash was only a clue as to what was happening elsewhere, and a slightly misleading clue at that.
Video Podcasts were placing themselves in the "Music" section on the iPod, and it was from there that we were attempting to play them. This worked just fine until iTunes's crash. After the crash, only the audio part would play.
It was only late last night that after lots of investigation my wife discovered that the video Podcasts were ALSO installing themselves into a "Videos > Video Podcasts" sub section!
It's stupidly obvious now, but was not yesterday: Video Podcasts will only play the audio portion when played from the "Music" section, but will play both audio and video when played from "Video > Video Podcasts". For some reason we had not discovered the "Video Podcasts" subsection until last night.
Then a second solution was discovered to have been necessary. One Podcast video still would not play properly, even from the correct section. This turned out to be due to a need to "Convert" it to play on the iPod. This page has the answer to that:
http://docs.info.apple.com/article.html?artnum=301461
iTunes online Help has all the answers to this, but we thought it was an iPod problem, and the iPod manual was no help at all. The answers to this in iTunes Help are found under:
"Browsing and watching videos"
and
"Converting a video to work with iPod"
It really helps to PRINT those two subjects, so you can refer to the paper page instead of trying to toggle back and forth between the iTunes screen and its Help screen.
I hope this topic helps someone else.

My sisters ipod touch was being registered to my itunes account and then itunes crashed at the final stage and now it wont give me an option to sync my apps and songs from my itunes to her ipod. What can i do?

I have an iphone and it is obviously registered to my itunes so i have all my apps and music on it and my sister just got the new ipod touch and wants my apps and music and so i went to register it to my itunes to sync my music and apps to it just before her birthday but itunes crashed on one of the stages (the final stage i think) of registartion and so i had to close itunes and start it up again but it didnt give me the steps to register the ipod again and now when i connect it i go onto the ipod button and it is just blank with ipod written in the middle with no autofill buttons or sync buttons or any automatic fills and i cant drag music onto it either. Is there anything i can do?

- You need to restore the iPod to factory defaults/new iPod and start anew. Is the restore button visable in iTunes? If it is they restore the iPod.
- If it is not visible try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If the restore button is still not visable, try placing the iPod in recovry mode. See:
iPhone and iPod touch: Unable to update or restore

Itunes crashes when I am in the store and try to look at an album

Itunes ver: 10.3.1.55
Windows XP SP3
Description of problem:
When I launch ITunes store, it launches ok most of the time (works 100% if I don't launch any other applications at the same time). Then I will type something into the search bar. When the results come up, if I click to see an album, iTunes crashes. And I don't get any sort of Itunes error, I actually just get the "Please tell Microsoft about this problem" error.
Please advise. I have tried most of the fixes on the Apple web site that I could find. I'm pretty sure it's not a firewall or anti-virus issue. It does not happen on the other computers in the house, of course they are all Apples.
Thanks,
Chris

ModVer: 6.0.2900.5512
ModName: mlang.dll
That's a rare one, Chris. (Counting you, I can recall seeing it reported here only three times.) It suggests that you might have a damaged font on your system.
Although it's given for a different issue, Vortical's procedure from the following post is probably worth a try:
Re: iTunes 10.1 Missing Text

ITunes Crashes While Looking Up CD Info

I have two Macs, a MacBook and a Mac Pro. Both are running 10.5.4 and iTunes 7.7.1. The systems are all up to date and nearly identical. Except. The MacBook rips CDs without any problem. The Mac Pro has iTunes crash EVERY SINGLE TIME it looks up a CD via gracenote. BUT, when you relaunch iTunes, it then remembers that CD it crashed while looking up. So it does find and store the data, then immediately crashes.
So how can I fix this? I already reinstalled the app, delete the iTunes music folder, deleted all of the iTunes prefs files, and even deleted the app and copied it over from the MacBook. Nothing helped. It still crashes every single time.

How did you figure it out. Sounds similar to my situation as follows:
I have a CD ripping problem on my 6 month old iMac. After a varying number of normal rips, iTunes appears to be hanging up between recognizing the CD and going out to CDDB for lookup data. The CD will show as an audio CD on the desktop, will appear in iTunes devices section on the right, flash a CD track list window and then disappear from iTunes and the desk top thereby leaving no indication that there’s a CD in the drive. Ejecting from the keyboard usually works and then reinserting the CD a 2nd time works for a while. Again after a varying number of CDs it becomes necessary to restart the iMac. Setting iTunes to just show or rip and eject or anything in between the CD has no effect.
We took it to the Genius Bar at the Apple store, but apparently all the Geniuses were out of the store. Our sub-genius guy apparently wasn’t able to process customer input. Multiple attempts were made to explain that reinserting the same CD after a successful read a 2nd, 3rd, 4th or 10,000th time NEVER FAILED. He proceeded, un-swayed, to insert his “test” CD (he knowingly said there were music files on it, oohhh! ahhhh!) 10 times and proclaimed that the drive was OK. This despite my wife and I had the foresight to bring an armload of CDs the Mac hadn’t been introduced to. As a 52 year old electrical engineer that has programmed and trouble shot numerous control systems over the last 33 years I find it always makes me feel better when customer care types talk to me like I’m 6.
He offered to reinstall the operating system if we wanted to bring it back because the store was closing. The whole point of switching to Mac was stability, unsurpassed integration between apps and hopefully having somewhat more elegant solutions available than reinstalling the entire operating system. If I wanted to reinstall Windows in the vain hope it would do more good than harm to solve my computer problems I would still be running a PC and be $2500 ahead.
It seems I can prolong the onset of the problem if no other applications that use the Internet are open. We are running DSL to a Time Capsule 1 foot away from the iMac. The Mac connects to the time capsule via wifi. OS X and iTunes are up-to-date. We have no other problems with this computer what-so-ever.
Has anybody else run into this problem?

My itunes crashes and I can't open it all. HELP

My itunes crashes and I can't open it all. Just installed the latest version 10.5.1. I can't even get it to open to try and figure out what is wrong. Can I uninstall it and reinstall the less recent version which was working? Help!!
I am not a computer guru, the reason that I love my MacBook Pro is that I don't have to worry about it, now I am worrying, because I can't get into my itunes at all. I would trash the new version of itunes and find an older version (I did try reinstalling 10.5.1) as long as I was reassured that I wouldn't lose all my music.
Thanks all.

Sorry to hear.
Wow, first iPad crisis with vs 5 & 501, now this?
I see the update waiting right now for my MBP, and is why I'm here to see what's up.
On the software update panel, it's all about cloud service.
Looks like 10.5 is the end of the road for me.
I can see having gaming on cloud, but with the work I put into my tunes, no way.
We'll see how people react as time goes, and the next crisis.

ITunes crashing on open- iOS 7. Baaaad!!!

iOS 7
-iTunes crashing out on open- very bad for Apple if users cannot download stuff!!!
-Emails delayed sending for up to 1 hour- many- not ok for me in business!!! Makes me look very bad-
They don't go into outbox or anywhere just disappear for 1 hour then turn up randomly. Creating problems for me!
-glitchy movement around safari- zoom and movements unresponsive. Cannot zoom into search on apple.com- glitches to top left of web page
-General use glitchy and delayed response.
-emails- writing in landscape - typing becomes invisible on right side screen
iPhone and iPad power user. CEO of two multi nationals. 20 apple devices personally.
Apple lover- bought into the vision BIG TIME but recent software updates iOS 7 and lion have played complete havoc with my business and personal life.
Near nervous meltdown after 40% of 8 months of R&D (10 hours a day- personally plus team efforts) corrupted by iCloud and synced back to all devices. Then remaining 60% of R&D 'reset' by engineers without prior notice of action.
Deleted 100% of 8 months R&D for MAJOR global environmental project.
Too far Apple. I really hope and pray Apple can get back on track for all our sakes. This can't keep happening..we need a solution.
Yesterday created playlist. 6 hours. Loaded iPod for our restaurant. Only two hours- affects the atmos
Of the restaurant! Unacceptable. Why and how. Just random deletion.. Not ok.

Try to connect in recovery mode, explained here:
iOS: Unable to update or restore

Itunes crashing at startup while trying to access Itunes Store

Hey all, below is a reply I wrote in another thread. I found a workaround to this issue that's working for me.. thought I'd also create this new thread... hopefully will work for you too until (hopefully) Itunes update/patch fixes the issue.
Hello, bump for me on this really annoying issue. Running Windows 7 SP1, fully updated drivers. Using latest Itunes, 10.7.0.21. Just like the others, every time I try to open Itunes, the Itunes store seems like it's trying to load.. and then I inevitably get the "Itunes has stopped working.. Windows is checking.. blah blah" and then crash. I have tried every fix I could find on these and other forums:
1. Uninstalled/Reinstalled all Apple software as per http://support.apple.com/kb/HT1925 along with CCleaner to clean up any registry issues (after uninstall/before reinstall of course). DIDN'T WORK.
2. Did the winsock reset listed here https://discussions.apple.com/message/17412059#17412059. DIDN'T WORK.
3. Corrupt User Profile (Kernalbase.dll) Issue: Did the renaming of corrupt Itunes folder listed here http://social.technet.microsoft.com/Forums/en-HK/w7itprogeneral/thread/be53aac5- c560-478a-9598-e0c6a33d9da7 and that worked the FIRST time after renaming the folder to Itunes.old.. i.e. opening Itunes after doing this was successful and thus created a new Itunes folder. However, after closing itunes and reopening.. I was right back to square one.. Itunes crashing. (This did "work" partially so probable that issue has something to do with Corrupt Itunes User Profile??) Ultimately, DIDN'T WORK.
*BTW, I also did a Run Diagnostics from the help menu of Itunes and got 3 green lights for network connectivity.. one of which is of course "Secure link to Itunes store verified". So Itunes is telling me it seems to be communicating fine with Itunes Store.
There's nothing else that I can see to do short of reinstalling Windows... which I really don't want to do.
HOWEVER, after some trial and error, I found a weird little workaround. It seems like the crash is happening upon the initial attempt by Itunes to connect to the Itunes store. Here's what I did:
1. After opening Itunes (and the initial opening event is so that Itunes tries to connect to Itunes Store -- this will happen if the last page you were on the last time you closed Itunes was Itunes Store), QUICKLY click on "Music" (or any other "offline" library) on the left upper pane of Itunes. This will take you to your Music library and Itunes will STOP trying to connect automatically to Itunes store. So now, Itunes is open at least. Note: Others have mentioned correctly that if you open Itunes with your internet connection off, it will at least allow you to open Itunes b/c Itunes doesn't try to open Itunes Store if you're offline. My workaround accomplishes the same thing while still being connected to the internet.
2. Now, if you now click on "Itunes Store" directly, it WILL CRASH as per usual.
3. Instead, click on "Purchased" which is directly under "Itunes Store". Click ok to the pop-up. Then, on the bottom right of the screen, click on "Download Previous Purchases". This will open the previous purchases page which is actually WITHIN the Itunes store. If you look at the left pane, Itunes Store will now actually be highlighted. You're now in the Itunes store.. just via the "sidedoor" if you will. You will also now see all the usual Itunes Store categories along the top of this page like the Home Icon, music, movies, tv, apps, etc. etc. Click on the Home Icon (music, movies, whatever) and VOILA, it will open Itunes store without crashing!
4. Now that you're "in", you can jump around freely during THIS session. IE, you can freely go back and forth from looking at your left-pane offline music library, movies, apps, whatever.. and click on Itunes Store in the left pane and Itunes will not crash... you know, how Itunes normally works!
5. When you're done using Itunes just make sure the last screen you use before you close Itunes is "Music" or some such. That way, you won't have to do the "quickly hit Music" the next time you use Itunes. It will automatically just go to the offline Music library and not try to access the Itunes Store. Then, just repeat step 3 and you'll be "in" again.
I really hope this workaround works for you until Apple updates/patches Itunes for those of us that are having this issue. If it keeps working for me, I'm gonna live with it until the next Itunes version update hopefully resolves this issue.
OH! PS. I'm also having the Apple Software Update issue mentioned here https://discussions.apple.com/thread/4040994?start=60&tstart=0. I have no idea how to solve this.. wondering if it's related to the Itunes crashing issue. I'm also getting the error message when trying to update quicktime from the help menu here https://discussions.apple.com/message/19392457#19392457.

Did not get any responses - so did some digging and found the answer myself in other discussions.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.

ITunes crashes when I plug in 80GB iPod classic

My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

ITunes crashing when connecting to the store on Windows 8.1

Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.

Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh

ITunes crash on start up after upgrade to 10.7

Hi,
I'm using window 7 32bit SP1 and after upgrade ITunes crash on start up.
this is what i get in event viewer.
Faulting application name: iTunes.exe, version: 10.7.0.21, time stamp: 0x504d85d9
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e2111c0
Exception code: 0xe06d7363
Fault offset: 0x0000d36f
Faulting process id: 0x1734
Faulting application start time: 0x01cd9444a9a285f0
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\WINDOWS\system32\KERNELBASE.dll
Report Id: ea44018e-0037-11e2-b898-d0df9a3d6c0e
Can someone help?

Hello, bump for me on this really annoying issue. Running Windows 7 SP1, fully updated drivers. Using latest Itunes, 10.7.0.21. Just like the others, every time I try to open Itunes, the Itunes store seems like it's trying to load.. and then I inevitably get the "Itunes has stopped working.. Windows is checking.. blah blah" and then crash. I have tried every fix I could find on these and other forums:
1. Uninstalled/Reinstalled all Apple software as per http://support.apple.com/kb/HT1925 along with running CC Cleaner (after uninstall/before reinstall of course). DIDN'T WORK.
2. Did the winsock reset listed here https://discussions.apple.com/message/17412059#17412059. DIDN'T WORK.
3. Corrupt User Profile (Kernalbase.dll) Issue: Did the renaming of corrupt Itunes folder listed here http://social.technet.microsoft.com/Forums/en-HK/w7itprogeneral/thread/be53aac5- c560-478a-9598-e0c6a33d9da7 and that worked the FIRST time after renaming the folder to Itunes.old.. i.e. opening Itunes after doing this was successful and thus created a new Itunes folder. However, after closing itunes and reopening.. I was right back to square one.. Itunes crashing. (This did "work" partially so probable that issue has something to do with Corrupt Itunes User Profile??) Ultimately, DIDN'T WORK.
*BTW, I also did a Run Diagnostics from the help menu of Itunes and got 3 green lights for network connectivity.. one of which is of course "Secure link to Itunes store verified". So Itunes is telling me it seems to be communicating fine with Itunes Store.
There's nothing else that I can see to do short of reinstalling Windows... which I really don't want to do.
HOWEVER, after some trial and error, I found a weird little workaround. It seems like the crash is happening upon the initial attempt by Itunes to connect to the Itunes store. Here's what I did:
1. After opening Itunes (and the initial opening event is so that Itunes tries to connect to Itunes Store -- this will happen if the last page you were on the last time you closed Itunes was Itunes Store), QUICKLY click on "Music" (or any other "offline" library) on the left upper pane of Itunes. This will take you to your Music library and Itunes will STOP trying to connect automatically to Itunes store. So now, Itunes is open at least. Note: Others have mentioned correctly that if you open Itunes with your internet connection off, it will at least allow you to open Itunes b/c Itunes doesn't try to open Itunes Store if you're offline. My workaround accomplishes the same thing while still being connected to the internet.
2. Now, if you now click on "Itunes Store" directly, it WILL CRASH as per usual.
3. Instead, click on "Purchased" which is directly under "Itunes Store". Click ok to the pop-up. Then, on the bottom right of the screen, click on "Download Previous Purchases". This will open the previous purchases page which is actually WITHIN the Itunes store. If you look at the left pane, Itunes Store will now actually be highlighted. You're now in the Itunes store.. just via the "sidedoor" if you will. You will also now see all the usual Itunes Store categories along the top of this page like the Home Icon, music, movies, tv, apps, etc. etc. Click on the Home Icon (music, movies, whatever) and VOILA, it will open Itunes store without crashing!
4. Now that you're "in", you can jump around freely during THIS session. IE, you can freely go back and forth from looking at your left-pane offline music library, movies, apps, whatever.. and click on Itunes Store in the left pane and Itunes will not crash... you know, how Itunes normally works!
5. When you're done using Itunes just make sure the last screen you use before you close Itunes is "Music" or some such. That way, you won't have to do the "quickly hit Music" the next time you use Itunes. It will automatically just go to the offline Music library and not try to access the Itunes Store. Then, just repeat step 3 and you'll be "in" again.
I really hope this workaround works for you until Apple updates/patches Itunes for those of us that are having this issue. If it keeps working for me, I'm gonna live with it until the next Itunes version update hopefully resolves this issue.
OH! PS. I'm also having the Apple Software Update issue mentioned here https://discussions.apple.com/thread/4040994?start=60&tstart=0. I have no idea how to solve this.. wondering if it's related to the Itunes crashing issue. I'm also getting the error message when trying to update quicktime from the help menu here https://discussions.apple.com/message/19392457#19392457.

ITunes crashed during download. Now what?

I just bought an album and while downloading iTunes crashed. So now I spent $8 and have no music to show for it. What can I do? I'm really ****** off...

My iTunes (7.0 and now 7.0.1) keeps crashing once it begins to download my purchased music. In fact, it locks up my whole computer. I've tried it four or five times now but get the same result seconds after it starts streaming down the files. Also, I've turned off my antivirus and Google Desktop Search to limit interference but to no avail.
A thought: is there a way to configure the music download so that it doesn't open simultaneous streams? I'd like to download the tracks one at a time instead of three or four at once.
Anyone found success with the new downloads? Looks like others here in the forums are struggling as well.
Thanks in advance!
Luke.....
Windows XP Pro

ITunes crashes everytime I connect my Motorola SLVR

When I connect my Motorola SLVR...
SLVR says "Do not disconnect"
iTunes attempts to update device and crashes with "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
iTunes version is 6.0.2.23 on this laptop.
Works fine on my desktop PC running previous iTunes version.
Help!
IBM ThinkPad T40 Windows XP Pro

You should collect a crash log and send it to Apple so that the engineers can look at it.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to the Apple moderator as well as information about what version of iTunes you're using. Tell her Toonz sent you. It doesn't hurt to put the URL to this discussion thread, so that whoever gets it has some context.
Windows XP Pro

Itunes crashing while synching apple tv

I have removed and reinstalled apple tv a number of times to no avail. Keep getting an error message after opening itunes while apple tv tries to synch. Tried unplugging my router, unplugging my modem, resetting the apple tv but same thing keeps happening. Any solutions out there?

I believe I may have stumbled over the solution.
I use my Apple TV rarely - every couple of weeks. Most of the time if it powered down in standby mode.
It has performed flawlessly, although took a couple of attempts and many hours to sync the 18000 photo, videos and music. (70gb in all.)
So last night I was using it and tried the Genius function. While doing this it prompted me to create and save a play list. I did this.
Next thing I know, a couple of hours later I am trying to download a new song in Itunes on my PC, and voila - Itunes crashed before I could even get to click on anything. I noticed that Itunes would load, but as soon as it started to "sync" with the Apple TV, it would crash - say 10 seconds into Itunes loading. So Itunes loaded the graphics for the Itunes shop like normal, then it started to sync the Apple TV in the background. This is when Itunes crashed and I go the usual "Itunes has stopped working, do you want to tell Microsoft" error.)
Luckily I read this forum and it prompted me to take a look at the playlist I created. The playlist was fine, so I deleted the playlist - IMPORTANT NOTE: This was the only playlist I had created using the Apple TV, all others were created in Itunes.
Once I deleted this playlist, and fired up Itunes again, Itunes and the Apple TV synced just fine. No crash.
Problem solved? Maybe. Here's hoping. I'd call it a work around until Apple can work out what is causing the problem.
Note I still have videos from my camera in my "Photos" album, and I am having no problems....
Hope this helps.... Now how do I tell Apple so they can see if they can replicate my problem and find a fix?

Same Ipod recognized twice by iTunes, crashes when deleting songs off iPod.

I know that others have had this issue but there was never an answer and it was awhile back so I figured I'd post a new message. Everytime I sync my iPod it is recognized twice by iTunes. What I mean by this is that it looks as if I am syncing two iPods with the same name at the same time, although upon examination there contents appear different (when looking at the color bar that shows how much of the iPod is video, music, other, etc...) In addition, if I attempt to delete a song or songs off of the iPod, Itunes crashes but with no error message, just straight to the desktop, no questions asked. I know this is not a problem with drive letters as I have already checked that out and Windows is only recognizing the iPod once as the Q drive and no other drive shares that letter. Can someone please help? (or will my question end up in the iTunes message board graveyard of unanswered problems like so many others?)

so yeah i just tried that... didnt work. I changed the drive letter from G: to I: and no dice. This is all after i used msconfig to disable all third party services that automatically load at windows start up. Yet once again, those weren't the problem. So i completely uninstalled itunes, redownloaded, and then reinstalled the newest version with the third party services still disabled. Once again, itunes crashes : /
my friend is coming over in a bit and im going to see if i can successfully connect to her itunes. Only other options right now i feel i have is to pay apples sorry *** $30 to help me solve this over the phone.. or i can restore my ipod, then try again : ( any other suggestions would be greatly appreciated : )

ITunes crashing? Look here.

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