ITunes crashing on Windows 64-bit system

iTunes crashes shortly after startup.  I'm running a Windows 7 64-bit system.  The following is the error information: 
Problem signature:
  Problem Event Name:          APPCRASH
  Application Name:          iTunes.exe
  Application Version:          10.6.0.40
  Application Timestamp:          4f56cf56
  Fault Module Name:          GNSDK_DSP.DLL
  Fault Module Version:          1.9.5.45
  Fault Module Timestamp:          4e8e3998
  Exception Code:          c0000094
  Exception Offset:          002784cb
  OS Version:          6.1.7601.2.1.0.768.3
  Locale ID:          1033
  Additional Information 1:          0a9e
  Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:          0a9e
  Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

iTunes and QuickTime have never been supported on the 64-bit version of Windows (look here for the official statement). Some people have managed to get it working (at least tolerably), but from what I've read, a recent update from Microsoft has caused a lot of problems. You might try rolling back recent Windows updates and see if you can get things working again.

Similar Messages

  • TS1717 iTunes 11 and Windows 7 (32 bit). iTunes crashes frequently (Windows message : "iTunes has stopped working and will be closed").

    iTunes 11.0.1.12 and Windows 7 (32 bit, latest version). iTunes crashes frequently (Windows message : "iTunes has stopped working and will be closed"). I may be trying to search for an App. or book (or anything else), trying to access iTunes store, checking for updates to Apps., inputting my password, etc. etc. I have uninstalled iTunes several times, reinstalled several times, but the error persists. I tried the iTunes 10 suggested fix of running in safe mode, but iTunes again crashed when I was trying to create a new ID.
    Any real help would be gratefully received. Thank you.

    Still having this issue

  • ITunes 11.1 Windows 64 Bit

    When i click iTunes 11.1 Windows 64 Bit at this link http://support.apple.com/downloads/ 
    link show me 11.0.5 version there is correct link for 32 bit but 64 bit is wrong how can i download it

    http://appldnld.apple.com/iTunes11/041-8598.20130918.Exe55/iTunes64Setup.exe
    i have found the link

  • I can't download any rented movie. When I start downloading Windows iTunes crashes and Windows close this program. What should I do?

    I can't download any rented movie. When I start downloading Windows iTunes crashes and Windows close this program. What should I do?

    If the problem is iTunes slowing down and not appearing to run correctly, you should check  this Apple article out-> Apple software on Windows: May see performance issues and blank iTunes Store
    You may want to try resetting Winsock as a temporary fix.
    1. To do so, please do the following in an administrator user:
    Windows Vista and Windows 7: Right click All Programs and choose Accessories > Command Prompt. Choose to open as an administrator.
    Windows XP: Click Start > Run and type in cmd.
    2. Enter the following command: 
    netsh winsock reset
    3. Restart the computer and test the issue.
    Note:  If the issue returns, third-party software may be reinserting the LSP.

  • Itunes crashes on windows 7 32 bit. please advise solution.

    I have downloaded itunes with quick time sevral times using my eeepc running windows 7 starter which is a 32 bit system. After successful installation it crashes within seconds of openeing it. At times I get the message on compatibility and about older version of windows. On surfing I foumd  tech support note suggesting unchecking the compatibility box. Even after doing it the problem does not get fixed.
    Is the latest version of itunes 11 compatible with windows 7 starter 32 bit system. If not then it is a waste of time trying it.

    Hello anjali,
    I would recommend this article named iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues found here http://support.apple.com/kb/ts1717
    Start iTunes in Safe Mode
    Open iTunes in Safe Mode to isolate any inference with plug-ins or scripts not manufactured by Apple.
    Hold down the Shift and Control keys while opening iTunes. If performed correctly, you should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
    After clicking Continue, determine whether the issue you were experiencing persists in Safe Mode.
    If you see the same issue while iTunes is in Safe Mode, proceed to the Create a New User Account section below. If you do not experience the same issue, consult iTunes: Troubleshooting issues with third-party iTunes plug-insfor steps on how to remove third-party plug-ins.Create a New User AccountWhen troubleshooting a variety of issues, it can be useful to determine if the issue affects a specific Windows user account or all accounts. Follow the steps below to create a new user account in Windows Vista or Windows 7:
    From the Start menu, choose Control Panel.
    Open Add or remove user accounts (If using the Classic View in Windows Vista, open User Accounts. Then open Manage another account).
    Select Create a new account and follow the instructions to complete the account setup process.
    Once the new account is created, choose     Log Off from the     Start menu.
    Log into the newly created user account.
    Open iTunes and determine whether the issue you were experiencing persists in this new user.
    If you see the same issue in the newly created user account, proceed to the System-wide troubleshootingsection below. If you do not experience the same issue, consult the User-specific troubleshooting section below.
    User-specific troubleshooting
    System-wide troubleshooting
    Cheers,
    Sterling

  • Can't install itunes on windows 64 bit system

    I tried to install itunes on my 64 bit machine, but with verson 6.0.5, it says this software doesnt support 64 bit systems. I tried to install an earlier version i think its 6.0.4.2 not sure, but it does install on my computer. When I try to open the program and quicktime, I get error box saying the program had a problem and couldn't open. Is there anyway to fix this problem, and is there a way to have the newest version of itunes to work on windows 64 bit?
      Windows XP Pro  

    iTunes and QuickTime have never been supported on the 64-bit version of Windows (look here for the official statement). Some people have managed to get it working (at least tolerably), but from what I've read, a recent update from Microsoft has caused a lot of problems. You might try rolling back recent Windows updates and see if you can get things working again.

  • My Windows 64 bit system won't recognize my ipod/itunes...

    I am using Windows 7... My brother and I also share the same computer, and our music libraries are quite different.  I do not know if that has anything to do with it or not.  I've tried removing the software and reinstalling it, but it doesn't always work. 
    WOW, the program has been removed from my PC... and while I was typing this, the itunes sync page popped up!  I don't know what is happening, I just want to listen to music.
    Help me please.

    Hello misspam0113,
    Thanks for using Apple Support Communities.
    From your post I understand that your iPod nano is not being recognized by iTunes on your Windows PC.  In order to resolve this issue please follow the steps in the article below, in order, testing after each section.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Take care,
    Alex H.

  • Itunes crashes on Windows 7 with Iphone 3G version 4.2.1

    Hey I was wondering if anyone could help me with a solution to my itunes crashing during every syncing process. I have tried so many things like deauthorizing and reauthorizing, deleting and reinstalling itunes and related components. I have even tried a windows reboot. Unfortunately, none of these have worked so far I have though about restore the phone's settings, but I don't know the repercussions of that, and it is not allowing me to backup without crashing. Can someone please help me in rectifying this problem????????????

    Try this one and see if it helps:
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • ITunes crashes with windows 7

    Hi there
    My iTunes crashes everytime on loading on my windows 7 PC. The problem event name is AppHangB1.
    I have installed the most recent version of iTunes onto this PC. It is a new installation. I have tried to import an iTunes folder elsewhere on my network, and when I start the program I get the message that it is 'determining gapless playback' - it whizzes through some tracks and then crashes 100% of the time.
    Help!!
    Many thanks
    Andy

    Try this one and see if it helps:
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • TS1538 cannot sync any of my devices since downloading the new version of Itunes to my windows 8.1 system

    I just downloaded the newest version of ITunes on my Windows 8.1 operating system  Now none of my devices will sync with ITunes.  Not my older Ipad, Ipod nano or my new IPhone 5s.  I did not have this issue with the previous version of ITunes.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • Itunes crash on windows 7 64bit

    Hey, I'm running the 64bit version of itunes on windows 7. Everything seemed to be fine until the most recent update. Now whenever I try to access my music library or the itunes store, itunes crashes within seconds. Any idea what might be going on?

    Try this fix it worked for me i am running Windows 7 and i have 10.5.3.3 working. https://discussions.apple.com/message/17374864#17374864

  • ITunes crash with windows 8

    GOOD NEWS
    I have a solution to settle the iTunes \ iStores crash with Windows 8.1, 8.0 or 7 because of a file missing

    Hey Captain Kenny,
    I would follow the External drive section in this link to transfer the music to your new computer:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Welcome to Apple Support Communities!
    Have a good one,
    Delgadoh

  • MSComDlg.ICommonDialog Problem with Windows 64-bit system

    Hi all!
    I try to use the common Windows dialog box for saving files. For this I'm using the ActiveX-class "MSComDlg.ICommonDialog" with the propertynode input "Filter" for the file types. It's the standard "SaveAsType.vi" (somewhere in the forum).
    Everything works fine on a 32-bit Windows system. But when I run the code on a 64-bit system I can not save my file with the last file-extension in the box field. I always get a error-message: "The file name is invalid!" This happens only when the last box-element is selected. All other run normal.
    So for example:
    If may box array is
    Matlab Files (*.mat)|*.mat
    Text Files (*.txt)|*.txt
    Excel Files (*.xls)|*.xls
    and I select to save as *.xls and write as filename "Hello" in, I get on the 64-bit machine the error:
    "Hello
    The file name is invalid"
    When I change the order of the box array *.xls will go but the new last element will produce this error.
    So, can someone help me?
    Kind regards,
    llpauli
    P.S. I'm using Win 7 64bit with labview 9 32bit. exe tested on win7 64 bit and win xp 32 bit.

    Hi
    Im using win 7 64bit. I'm able to register the comdlg32.ocx now but can't use it in labview. There are always error messages.
    Which one do you use (see screenshots)
    Regards
    DianaS
    Attachments:
    comdlg1.gif ‏38 KB
    comdlg2.gif ‏37 KB

  • Itunes Crash on windows 7

    why does itunes crash when I open it on my windows 7?

    Problem signature:
      Problem Event Name:          BEX
      Application Name:          iTunes.exe
      Application Version:          11.1.3.8
      Application Timestamp:          5274a87d
      Fault Module Name:          StackHash_0a9e
      Fault Module Version:          0.0.0.0
      Fault Module Timestamp:          00000000
      Exception Offset:          7fe71ae0
      Exception Code:          c0000005
      Exception Data:          00000008
      OS Version:          6.1.7601.2.1.0.256.4
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

  • Converting QuickTime Videos For iPod, iTunes Crashes on Windows

    I was trying to convert some Quick Time movies (RvB Seasons 1-3) for my iPod, this is not my first time doing this but this is the first time I am having this problem. One day I open iTunes and try to convert these movies, like 10 seconds later the windows thing comes up and says “iTunes has encountered a problem and needs to close” in the technical stuff it gave me it pointed to quicktimeessentials.qtx as the problem. So I searched for this file and deleted it Problem Solved! Or at least I though so when iTunes was able to convert my videos but now no Quick Time video will play right, so then I put the Quick Time file back where it was supposed to be, I can now watch my Quick Time movies but iTunes keeps crashing. Somebody Please Help!
    HP Pavilion zd8000   Windows XP  

    hiya!
    I can now watch my Quick Time movies but iTunes keeps crashing.
    just checking. is it currently crashing with that message when you try to launch itunes, or just when you try to convert those videos?
    if it's just when you convert those videos, let's check to see if it's a problem with every file, or just the ones you have at the moment. will itunes crash if you try converting the sample file from this document?
    Verifying iTunes video conversion and iPod video syncing using sample QuickTime files
    love, b

Maybe you are looking for

  • How to display html content with image in Adobe Flash and Flex mobile project?

    Hi,   I have a html content with image in it. How to display it in Adobe Flash Builder and Flex mobile project? Which control needs to be used for this?

  • Using sql loader to load data

    Hi, My name is Roshan. I'm pretty new to Oracle. I'm trying to load some rows from a comma delimited ascii file to a table with 3 varchar2 fields using sql*loader. Can anybody give me an example ? Thanks, Roshan.

  • Block material sales order type

    possible to block a material against a specific sales order type? ie material XYZ can be processed for order type OR but not order type XY

  • How to do query enhancement in my case

    BW Expert, I want to get the number of employees in average. So, in this case I have to add all the number of employees by month, then divide the total number of months. In this case I have to create variable and provide a popup windows, after I ente

  • Move a shape through a line

    Dear all, i post my question. I have to pick a shape (already done), move it (already done) through / along a line. Example: i have a small rectangle and it has to follow the line in a "S" shape. What do you suggest me? is there any class that can he