ITunes crashing saying "iTunes has stopped working while running iTunes Match
My iTunes is crashing while running iTunes Match saying iTunes has stopped working - I think it may be because at the 25000 song limit but I get no message or warning - just crashes. Would like to keep songs in library while deleted from cloud - can you do that?
Hi,
Yes but you need to create a new blank library.
Hold down option key whilst opening iTunes. Chose new library from pop up. This library will be blank. Turn on match and select add this computer. Once process has been completed you will see all the tracks that you have in the cloud.
Make sure that you add iCloud status to song view as this tells you what has been matched, uploaded or purchased. You can then delete matched and uploaded tracks. You will get message that you are deleting tracks from the cloud. Don't worry about purchased tracks as they don't count towards limit.
Close iTunes and reopen the original library - again hold option key and select choose library. With iCloud status column added to song view, you will now see that tracks that you deleted from the cloud will have an iCloud status of "Removed". They are still on your hard drive and will be ignored during the match scan.
Jim
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Hello.
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JonasfromdcThanks. b noir. For the quick reply post.
b noir wrote:
Fingers crossed, your Windows 7 will have been recording some additional information about those.
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Copy and paste the contents of the problem report into a reply here. For example:
Description
Faulting Application Path: C:\Program Files (x86)\Safari\Safari.exe
Problem signature
Problem Event Name: BEX
Application Name: Safari.exe
Application Version: 5.34.55.3
Application Timestamp: 4f6ba239
Fault Module Name: StackHash_7100
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 7d3a1240
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional Information 1: 7100
Additional Information 2: 710027e7a8d30022e5e0ee529f40121f
Additional Information 3: 5158
Additional Information 4: 5158ee4164428f7b514a5e7ee9654f7c
Extra information about the problem
Bucket ID: 2871481836
I generated the problem report similar to the above screen shot " by way of IE 9 " but will not let me copy and paste the contents as a screen shot in reply to your post here . Copy to clipboard did not work either. I might be doing something wrong. Oh well.
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Jonasfromdc. -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/919962]]</blockquote>
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Sent from my iPhone -
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