Itunes crashing the computer
Hey all,
I just bought the Iphone 4 and I've come home to install Itunes to sync it all. I've downloaded the 9.2 version for windows 7. Everything installs fine, When i launch Itunes, It opens up fine, but after a couple of seconds of running, I get a blue screen of death.
Any idea on how to fix this??
Thanks
When i launch Itunes, It opens up fine, but after a couple of seconds of running, I get a blue screen of death.
What alphanumeric and text codes do you see on the screen? (For example, 0x0000008E: KERNELMODE_EXCEPTION_NOTHANDLED.)
If the blue screen mentions a specific file too, let us know what that is called (for example, ati3duag.dll). Precise spelling, please. Include filename extensions like .sys or .dll.
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Open Console in Utilities & see if there are any clues or repeating messages when this happens.
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The device will have to be restored but without the last computer it was synced to, that's not a possibility.
Take the iPod to an Apple store or Apple certified repair shop.
You will need a computer in order to sync, restore, and update the iPod in the future.
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From here: iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen -
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It started working again. No more crashing. No explaination.
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Follow this very helpful user tip by wjosten:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
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Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
Then sync the new iPod to that computer. -
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KiltedTim wrote:
The cable would be much cheaper than the Scotch!
But much less fun or satisfying.
Signed,
An IT guy -
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I have tried to syn the phone to the computer but it has not worked. I once got a message that stated, "would you like to make you phone music library the same as that on the computer" or something to that affect, I said no ( I have no music on the computer!) I need to get the music on my Iphone into the Itunes of the computer. Thanks for any advice
i had the same problem, my MBA hd was corrupted and had to reinstall osx. all data was lost, the option to retain data, did not work. the only way i was able to retain the saved itune data on my iphone and itouch and ipod was to buy a transfer software and backup the music/books into a file on the mac then transfer back to the new itunes. but lots of work since the files do not transfer in the same order as it is in the devices. if you find a easy way let me know.
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Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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How to disable an ipod touch that won't connect to itunes or the computer
I recently got an ipod touch that was reset before being given to me. It wouldn't connect to iTunes or the computer but would still charge in the USB port. I updated iTunes and tried doing a soft reset holding down home and sleep. Then I realized on the screen that says "connect to iTunes", on the top right it would say "iPod" and in the middle it would show a little lock symbol. I was told this ment it was disabled and that's why it wouldn't work. But how would I restore it or reset it if I cannot get passed the connect to itunes screen and it wont connect to the computer. PLEASE HELP
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i restored my ipod after backing it up but now all my music and apps that are in itunes on the computer will not sync across
Did you restore the iPod on this computer?
What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
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Apparently I wasn't clear. The music on my ipod is but a subset of all the music on my external hard drives. I want to import only the songs and playlists from my existing ipod into the itunes library on my new computer, which currently has no music or playlists. How can I do this?
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ThanksSerial Number
http://support.apple.com/kb/HT4061
Sign in to My Support Profile
https://supportprofile.apple.com/ -
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Apps and music are forever tied to the Apple ID under which they were purchased. If you don't want to continue to get that message, delete the apps and purchase them again with your new Apple ID.
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