ITunes crashing, when i will connect to iTms

Since a few days iTunes crash, when i will connected to the music store. The rest works perfectly. I dont have any idea, what is the problem.
I'm only tryed to delete the itunes.pls file from the preferences to fix the problem, but it dosnt work better.
Can anyone help me?

Try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, try restoring on another computer.

Similar Messages

After iOS 4 update on iPod Touch, iTunes crashes when iPod is connected.

I just updated my iPod from 3.1.3 to iOS 4, and after all of that, when I plug in my iPod Touch 2G [version 4.0 (8A293)] to my laptop, iTunes crashes. A window pops up saying "iTunes has stopped working," and then iTunes closes automatically. When I do not already have iTunes open and I connect my iPod, iTunes will open and then close a few seconds later with the same pop up box.
I tried seeing if it was a syncing or connecting issue, so I turned off automatic syncing and the problem still exists. Therefore, I think it is a connection issue.
*Note: When I was updating to iOS 4, I left and came back to my computer with it running on idle. Could that have had an effect? If so, how can I just redo everything?
**Another note that may be helpful is that while I do still have all of my music and videos in iTunes (which works totally fine with no iPod attached), the videos and music is NOT on my iPod. But, my apps all work fine on my iPod.
I would really appreciate any sort of help I could get for this problem. I was really looking forward to the OS update, but now I am disappointed because of this major problem.
THANK YOU for your help!

I would try moving the existing iPod backup file to a safe locations and let iTunes make a whole new one. The location of of the backup file is:
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: If you do not see the AppData or Application Data folders, you may need to show hidden files (Windows XP, Windows Vista and Windows 7), or iTunes may not be installed in the default location. Show hidden files and then search the hard drive for the Backup directory.

ITunes crashes when iPod is connected

Hello, I just got the 5th gen iPod and everytime I connect it to my powerbook g4 (10.4.3) itunes INSTANTLY crashes, as well as when trying to play a video itunes instantly crashes (this has been going on on and off since the video update) I am using itunes 6.1 and I've tried reinstalling it and I've restored the iPod? any advice?

I have the same prob here.
Mac Mini with OS X 10.4.3
iTunes: 6.0.1 (3)
QuickTime: 7.0.3
iPod Updater: either 2005-10-12 or the latest one 2005-11-xx
iPod Video
1. QuickTime can play .mov correctly
2. problem: everytime i connect to my iPod Video to Mac mini, iTunes crashes immediately. After that, I tried to reinstall everything (including iTunes, iPod Updater) after cleaning everything related in the system (but iTunesHelper couldn't be removed until I restarted the OS) but in vain.
3. iPod Video can sync with iTunes 6.0.1 (with updater 2005-10-12) correctly. Just cannot talk to my Mac Mini!
Please help, thanks!

Itunes crashes when iPod is connected and doesn't recognize it (iPod touch)

Help! Whenever I plug my iPod in my iTunes freezes! Both my iPod and iTunes work perfectly fine it's just when my iPods connected. It also doesn't recognize it but it appears on my computer. It was fine before and this problem only occurred very recently. I have the newest iTunes. Any ideas on what I could do? Thanks for your help

My problem still isnt solved however I have got further. This has taken me many hours but by searching for ages, i tried the msconfig idea on itunes. After following the instructions, i found that it stopped my itunes from crashing. I then found the root of the problem - it was the Apple Mobile Device which was interfering and crashing my itunes. So i deleted it and yes my itunes was not crashing however I need it to sync my ipod..hmm.. so if I reinstall it, it crashes my itunes and if I dont, I still cannot sync my ipod.
Im not too sure what to do now however I feel a sense of achievement for getting somewhere.. Thanks for your help again X

Itunes crashes when trying to connect to store

Ever since downloading the newest version of itunes 10.2.2.14 i have not been able to access the itunes store. Whenever I try to connect to itunes online in anyway windows comes up with anerror box and closes the program. I have downoad and reinstalled the newest version of itunes three different times and nothing has helped. I have run the diagnostics on itunes and it come up with a problem with not having a secure link to itunes but when i click on help next to the error windows shuts the program down. Here is a cxopy of the windows error.
Product
iTunes
Problem
Stopped working
Date
5/31/2011 4:05 PM
Status
Report Sent
Problem signature
Problem Event Name:    InPageError
Error Status Code:    c000009c
Faulting Media Type:    00000003
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    1033
Additional Information 1:    fd00
Additional Information 2:    ea6f5fe8924aaa756324d57f87834160
Additional Information 3:    fd00
Additional Information 4:    ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID:    470146

Problem Event Name:    InPageError
Error Status Code:    c000009c
That one can indicate disk or file damage, brandon.
The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Vista instructions in the following document: Check your hard disk for errors
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors. You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you now access the store without the error?

ITunes crashing when iPod is connected

iTunes has been crashing on my computer for the past few weeks some (not all) of the time when I connect my iPod for updating and recharging. The program doesn't quit all the time, as I stated, and it never immediately repeats itself when I relaunch the program and continue the update process. Also, the problem started before I updated to 7.2. I've done nothing else to iTunes other than the usual additions of a few songs and podcasts or fiddling with the equalizers of certain songs. And there's been no noticeable effect to the quality of my recordings, nor do any of them seem to be missing. Any ideas?
MacBook (2 GHz, 1 GB RAM, 80 GB HD); Mac mini (1.42 GHz, 1 GB RAM, 80 GB) Mac OS X (10.4.8) Video iPod 30GB

BenjoWestside wrote:
... as soon as _I unplug the iPod_ it says "no songs available" (oddly enough you can still see the pictures in the cover flow of the opening menu). Then when I plug it in again and run iTunes it says I have to restore my iPod completely, becuase "an iPod in recovery mode has been detected".
You are using the eject button to safely disconnect your iPod -aren't you?
Phil
Message was edited by: the fiend

ITunes crashes when I connect my iPod to the PC when iTunes is running....

I have written about this problem before, but there have not been any successful solutions as of this date. I will explain my situation a little further and maybe someone can help.
Most of the time, when I connect my iPod to my pc while iTunes is running, the instance the iPod shows up on the library site, and whenever I move the cursor, iTunes crashes, so I have to close iTunes right away and try to disconnect my iPod. Most of the time, a message comes up that says info is being transferred to the ipod and that I shouldn't disconnet it at that time, but I usually go ahead because I know it isn't transferring at that time, since itunes has crashed.
Sometimes, after I have clicked on the first message to go ahead and disconnect my ipod, another messages comes up that says something to the effect of, "You can't disconnect because it is being used by another server at this time." So I click "OK" and then iTunes stays on for a few moments which gives me time to transfer a song or two, but then itunes crashes as soon as it finished transferring or before it finishes.
As anyone can imagine, this has really become a hugh problem. Having an iPod and not being able to use iTunes makes it very unhandy. I'm not able to add any new music or any of the playlists which i have been working on. Does anyone have a solution, or any suggestions as to what may be going on? It would be deeply appreciated.
I plan to restore my iPod in a day or two if I don't get a solution to this, but I don't have all of the music, videos, etc. that I have on the iPod since I removed much of it from iTunes to help the computer run faster. I had over 2000 items in the library, so it was pulling the pc down and it was taking forever to use the computer.
I am unable to use any of the software to transfer everything from my iPod to the iTunes library because of the problem with iTunes crashing when I connect the iPod, so this isn't a solution at this time.
Someone, please help!
HP Windows XP Using DSL for internet access

I suspect a hardware problem. But do the following to rule out a software problem:
- Reset. Nothing will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore the iPod from backup via iTunes
- Resore the iPid to factoery defaults/new iPod.
In the latter part of you post, I thin you ar sayng that you do not have a syning computer and the music is not on the computer. If so, do the following so you will not lose anthing (or very little) when you restore.
- Transfer iTunes purchases to the computer:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
- Transfer other music by using a third-party program like one of those discussed here:
Best iPod to PC
- Connect the iPod to the computer and right click on the iPod under Devices in iTunes and select Backup. This will make a backup so you can restore to the backup

ITunes crashes when connecting iPad or iPhone

iTunes crashes when i connect iPad or iPhone. Running OSX 10.9.3 and the most up to date iTunes version?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

ITunes crashing when connecting to the store on Windows 8.1

Hello,
I had iTunes crashing when connecting to the iTunes Store with an Apple ID. I tried unsucessfully all the solutions posted on the many threads of people having the same issue. So I decided to reinstall Windows. A clean Windows 8.1 install from the Microsoft DVD. And guess what, it is still crashing! How can this even be possible?
The problem:
- iTunes crashes when connecting to the store with an Apple ID. It connects, briefly freezes, then crashes.
- I can access the store without an Apple ID without crashes. But it crashes as soon as I connect with an Apple ID.
The system:
- A clean, fully updated, Windows 8.1 Pro w/ WMC install from the Microsoft DVD.
- Applications I installed, along with iTunes: Adobe Reader, Google Chrome, Skype, Office 2013. Nothing else. No crapware. No nothing. These are fairly common applications that shouldn't conflict with iTunes.
- Antivirus is the built-in Windows Defender.
- Firewall is the built-in Windows Firewall.
- Intel HD Graphics 3000 on an Acer V3-571-6486
- I have not moved Apple's folder from Romaing and Local AppData of the old systems... So it's a clean iTunes profile.
- I can sucessfully sign-in to the iTunes Store with this account on another computer
- I have tried with multiple accounts on this computer, all crashing
There are tons of threads about this. I tried all the solutions posted, including:
- Adding "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to the PATH environment variable
- Copying QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Moving QTMovieWin.dll from "C:\Program Files (x86)\Common Files\Apple\Apple Application Support" to "C:\Program Files (x86)\iTunes"
- Updating the graphics card to the latest available driver from Intel's website (9.17.10.3517, 2014-10-04)
- Downgrade the graphics driver (9.17.10.3347, 2014-01-29)
- Use the graphic's driver from Acer's website.
- Use Microsoft's Basic VGA Driver
- Disable the Graphic's Adapter entirely
- Have tried to monitor the process with ProcMon, looking for a hint like a missing file or registry entry, but have not found anything helpful.
These solutions seem to have worked for almost everyone, but not me. The crash details in the Windows Application log are useless. Faulty module name is 'unknown'.
I am out of solutions. Is there anything left to do? Can anyone out Apple debug the dump file or something? Is there any way to contact Apple about this issue?
Many thanks.

Hey zoyashahab,
Ok, so it sounds like there are two issues here we want to address, the first being the iTunes Store connection issue and the second being iTunes not recognizing your iOS devices.
First, I'd start with troubleshooting the recognition by following the steps in here:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If after getting that running again, you still can't connect to the iTunes Store, then I'd go through the troubleshooting steps in here:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Best,
Delgadoh

ITunes 10.01 crashes when trying to connect to iTunes store.

I am wondering what is happening that my iTunes app crashes when it is connecting to the iTunes store. I recently had to reinstall the OS when my laptop stopped booting. I then re-populated my Mac with Migration assistant from a Time Machine back-up I had done after the booting problem occurred.
If anyone has any ideas as to what is going on, I'd be grateful.
The crash report details are as follows:
Process: iTunes [442]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0.1 (10.0.1)
Build Info: iTunes-10012201~1
Code Type: X86 (Native)
Parent Process: launchd [101]
Date/Time: 2010-12-08 16:32:42.187 -0800
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: 60624 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 1781 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 5FF4F0D8-97D3-40FC-BA2E-753888BC10BD
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000096
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.QuickTime 0x9822bd8c SetTimeBaseRate_priv + 12
1 com.apple.QuickTime 0x9821e40b QTGetWallClockTimeBase_priv + 109
2 com.apple.QuickTime 0x9821e344 AssureThreadTopLevelIdleManagerExists + 45
3 com.apple.QuickTime 0x9821e271 QTGetTimeUntilNextTask_priv + 60
4 com.apple.QuickTime 0x9821e229 QTGetTimeUntilNextTask + 29
5 com.apple.QTKit 0x97979fb1 +[QTMovie_QuickTime idleAllMovies:] + 457
6 com.apple.Foundation 0x96a459b0 __NSFireTimer + 141
7 com.apple.CoreFoundation 0x970dfadb __CFRunLoopRun + 8059
8 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
9 com.apple.CoreFoundation 0x970dd291 CFRunLoopRunInMode + 97
10 com.apple.HIToolbox 0x96ca9f9c RunCurrentEventLoopInMode + 392
11 com.apple.HIToolbox 0x96ca9d51 ReceiveNextEventCommon + 354
12 com.apple.HIToolbox 0x96e321e3 ReceiveNextEvent + 83
13 com.apple.iTunes 0x00125a95 0x1000 + 1198741
14 com.apple.HIToolbox 0x96c7cf2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
15 com.apple.HIToolbox 0x96c7c1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
16 com.apple.HIToolbox 0x96c7c055 SendEventToEventTargetWithOptions + 58
17 com.apple.HIToolbox 0x96cb0bb0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3006
18 com.apple.HIToolbox 0x96c7d380 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
19 com.apple.HIToolbox 0x96c7c1f6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
20 com.apple.HIToolbox 0x96c9e9bb SendEventToEventTarget + 52
21 com.apple.HIToolbox 0x96e27cc3 ToolboxEventDispatcher + 86
22 com.apple.HIToolbox 0x96e27dfb RunApplicationEventLoop + 243
23 com.apple.iTunes 0x00125986 0x1000 + 1198470
24 com.apple.iTunes 0x00125894 0x1000 + 1198228
25 com.apple.iTunes 0x0000c0bc 0x1000 + 45244
26 com.apple.iTunes 0x00004797 0x1000 + 14231
27 com.apple.iTunes 0x000044ea 0x1000 + 13546
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94bb8982 kevent + 10
1 libSystem.B.dylib 0x94bb909c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94bb8559 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94bb82fe dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x94bb7d81 pthreadwqthread + 390
5 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94bc00a6 _semwaitsignal + 10
1 libSystem.B.dylib 0x94bbfd62 pthread_condwait + 1191
2 libSystem.B.dylib 0x94bc19f8 pthreadcondwait$UNIX2003 + 73
3 com.apple.iTunes 0x00024333 0x1000 + 144179
4 com.apple.iTunes 0x000237df 0x1000 + 141279
5 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
6 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x94c0a70a accept$UNIX2003 + 10
1 com.apple.iTunes 0x003d20e6 0x1000 + 4002022
2 com.apple.iTunes 0x0043552e 0x1000 + 4408622
3 com.apple.iTunes 0x004356af 0x1000 + 4409007
4 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
5 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x94c0a70a accept$UNIX2003 + 10
1 com.apple.iTunes 0x003d20e6 0x1000 + 4002022
2 com.apple.iTunes 0x0043552e 0x1000 + 4408622
3 com.apple.iTunes 0x004356af 0x1000 + 4409007
4 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
5 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x94bb10c6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x9711dc83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
3 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970e33a4 CFRunLoopRun + 84
5 com.apple.iTunes 0x0000b50f 0x1000 + 42255
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x94bb7a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x94bb7fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 10:
0 libSystem.B.dylib 0x94bb7a12 _workqkernreturn + 10
1 libSystem.B.dylib 0x94bb7fa8 pthreadwqthread + 941
2 libSystem.B.dylib 0x94bb7bc6 start_wqthread + 30
Thread 11:
0 libSystem.B.dylib 0x94b920fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b92867 mach_msg + 68
2 com.apple.CoreFoundation 0x970de37f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x970dd464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x970dd291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x96a507d0 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x96a17bf0 -[NSThread main] + 45
7 com.apple.Foundation 0x96a17ba0 _NSThread__main_ + 1499
8 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
9 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x94b9215a semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x94bbfce5 pthread_condwait + 1066
2 libSystem.B.dylib 0x94beeac8 pthreadcond_timedwait_relativenp + 47
3 com.apple.CoreVideo 0x9059a7a6 CVDisplayLink::waitUntil(unsigned long long) + 386
4 com.apple.CoreVideo 0x905995eb CVDisplayLink::runIOThread() + 741
5 com.apple.CoreVideo 0x905992ea startIOThread(void*) + 156
6 libSystem.B.dylib 0x94bbf85d pthreadstart + 345
7 libSystem.B.dylib 0x94bbf6e2 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x94bbf6c0 thread_start + 0
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9821e3ac ecx: 0x0017d1c0 edx: 0x001f8100
edi: 0x00000000 esi: 0xa0aa8760 ebp: 0xbfffe068 esp: 0xbfffe020
ss: 0x0000001f efl: 0x00010282 eip: 0x9822bd8c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000096
Binary Images:
0x1000 - 0xc93fd7 com.apple.iTunes 10.0.1 (10.0.1) <1030FC3F-E0D8-BE52-D5D1-23940029F4B7> /Applications/iTunes.app/Contents/MacOS/iTunes
0xe9a000 - 0xe9fff7 com.apple.iPod 1.6 (17) <4CCD2720-D270-C0D2-1E14-1374779C2401> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xea5000 - 0xf31ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D2A36BFD-75DE-F33F-92DD-8D0E07F87C3E> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf86000 - 0xfa3ff7 +libgnsdk_musicid.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
0xfb0000 - 0x106dfeb +libgnsdk_sdkmanager.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
0x1081000 - 0x10bbfff +libgnsdk_submit.1.7.1.dylib 1.7.1 (compatibility 1.7.1) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
0x10c0000 - 0x1100ff7 com.apple.vmutils 4.2 (106) <834EA6B0-C91B-4CF1-ED3C-229C26459578> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
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0x98f83000 - 0x98f87ff7 libGIF.dylib ??? (???) <DA5758A4-71B0-DD6E-7402-B7FB15387569> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x991f3000 - 0x991f5ff7 libRadiance.dylib ??? (???) <10048B4A-2AE8-A4E2-21B8-C6E7A8C5B76F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x991fd000 - 0x99208ff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x99276000 - 0x9927bff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99378000 - 0x993faffb SecurityFoundation ??? (???) <3670AE8B-06DA-C447-EB14-79423DB9C474> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x993fb000 - 0x9942dfe3 libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9942e000 - 0x99435ff3 com.apple.print.framework.Print 6.1 (237.1) <F5AAE53D-5530-9004-A9E3-2C1690C5328E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x99619000 - 0x99654feb libFontRegistry.dylib ??? (???) <4FB144ED-8AF9-27CF-B315-DCE5575D5231> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99687000 - 0x996d4feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <BF66BA5D-BBC8-78A5-DBE2-F9DE3DD1D775> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
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0x99859000 - 0x998a2fe7 libTIFF.dylib ??? (???) <AC1FC806-F7F4-174B-375F-FE5D6008666C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x998da000 - 0x9991efe7 com.apple.Metadata 10.6.3 (507.12) <8632684D-ED4C-4CE1-4C53-015DFF10D873> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro4,1, BootROM MBP41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.5 GHz, 4 GB, SMC 1.28f3
Graphics: NVIDIA GeForce 8600M GT, GeForce 8600M GT, PCIe, 512 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD3200BEVT-22ZCT0, 298.09 GB
Parallel ATA Device: MATSHITADVD-R UJ-875
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd400000
USB Device: MobilePre, 0x0763 (M-Audio), 0x200f, 0x1a200000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x820f, 0x1a110000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0230, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000
-Thanks.

Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/

When i tried updating my iphone 4 to the latest IOS version 7.1.1 and at the end of the update it has the icon connect to itunes. When i try connecting to itunes it still doesnt program. Why is this? How can i fix it?

When i tried updating my iphone 4 to the latest IOS version 7.1.1 it was updating until the end of the update where it had an icon which said connect to itunes. When i try connecting to itunes on my laptop it still doesnt program, by the way my itunes has the latest updae. Why is this? How can i fix it?

Hey there Raymondd2014,
It sounds like you had been updating the phone and now it is in recovery mode. Take a look at this info first:
If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
If you are unable to get out of Recovery Mode, use the following article to restore your device with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
If you don't see your device in iTunes follow these steps for Windows.
Thank you for using Apple Support Communities.
Take care,
Sterling

I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?

I need to disable Match Services - but my iTunes crashes when I try to load it. How do I get Apple Support to disable it on my behalf?

Hi axostech!
Here is an article that will help you troubleshoot this issue with your iTunes crashes so that you can adjust your iTunes Match settings as you desire:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

How to "Open iTunes automatically when iPod is connected"....

...without having them sync automatically? I'm able to do this on my MBP just fine. The solution on my MBP is to uncheck "prevent ipods, ipads, iphones from syncing automatically" under Devices Preferences. Then I'm able to check "Open iTunes when Ipod is connected" under my iPod's Summary Options. After that i can then go back a uncheck "prevents Ip.... from syncing automatically".
Unfortunately, this option doesn't seem to be available to Windows users. or is it?
Thanks,
Mike

this will solve half of my issue while coincidentally causing the other half of it.
I want to be able to:
Open iTunes automatically when iPod is connected
AND
Prevent my ipod from syncing automatically *(when this is enabled the prior feature becomes disabled)

Itunes crashes when trying to sync Contacts

My itunes crashes when it tries to sync contacts with Outlook. I cannot even select the Contacts tab to change the settings. When I click the Contacts tab, itunes crashes. Has anyone experienced this problem?

I'm experiencing the same problem.
A temporary fix is to open iTunes (without the iPod cabled into the computer.) Go to "Edit Preferences," then "Devices," and check the block that says "Disable automatic syncing..."
Then, attach the iPod USB cable. The iPod settings will all show up, but the iPod won't sync, and iTunes won't crash. You can then uncheck the block under the Contacts tab that says "Sync Contacts." (iTunes will ask you whether you want to save the existing contacts.)
Go back and uncheck the Disable automatic sync command. Tell iTunes to sync the iPod, and there shouldn't be an iTunes crash.
Admittedly, this is a bandaid until something better shows up. My suspicion is that it's a problem that originates with Outlook, and not iTunes.

Itunes crashes when I try to authorise PC for Itunes match

I have just subscribed to iTunes match but having trouble with iTunes crashing when I try to authorise / enable my PC to use iTunes match.
I get a wt.exe error. Using Windoes XP. Any suggestions - tires reinstalling iTUnes but no joy.

If you're running iTunes 6.0.5, I would need the crash log to figure out why you're crashing.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. Send it to me. It doesn't hurt to put the URL to this discussion thread because I get a lot of these messages and are easily confused.

ITunes crashing, when i will connect to iTms

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