Itunes credit

I recently received, by ordinary mail, a $50 iTunes gift card that a Japanese colleague purchased while in Los Angeles. I live in Canada and when I attempted to redeem the card the code was refused saying it was only valid in the US store. The US store won't take it since I live in Canada. I contacted Apple support and they basically said TS. My options are to return the card to the sender, who could not use it in Japan any more than I can in Canada or give it away to some worthy recipient or to move to the U.S.
I did not ask for any kind of refund; I merely wanted them to change the store credit to Canadian dollars but this seems too complicated for their business model. Over the years I've spent tens of thousands of dollars on Apple products starting with the original Apple II and have procured hundreds of Apple computers for my employer. However this ends the love affair. I've already removed my credit card number from the iTunes store, will let my .mac account expire (been a member too long to be eligible for any kind of refund) and will neither buy nor recommend Apple products in the future.
I am completely confounded by their attitude which I really did not expect. Perhaps success is a corrupting agent. I do not expect that too many customers have faced a similar situation -- which is why I thought it could be solved -- but I'd be curious to know if anyone else got satisfaction for such a problem.

It should use the credit. But the way to make sure would be to remove your credit card details from iTunes, and then make the purchase. If it doesn't accept the credit, contact the iTunes Customer Service webpage.

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