Itunes crshed while updating iphone4 now it a blank screen that says plug into itunes but itunes doesnt recognize phone.
hello. im new at this. i was updating my girlfriends iphone on itunes to the newest software update when itunes suddenly crashed in the middle of the update. please help cause now her phone is useless. its locked up and only shows that the phone needs to be plugged into itunes
To use itunes to update your iphone you should first ensure you have the most recent iTunes version. Once this version is downloaded to your computer, you will then need to check to see that all anti-spyware programs are uninstalled from a Windows OS you may be using. If you are using a Windows OS that is likely why the itunes crashed (or missing an itunes update) Windows antispyware will stop the download of the necessary file to do the updates to your apple device.
Good luck.
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I pad froze on Itunes symbol with cord image under. Will do nothing but turn off. Please help! I finally brake down and by a used Ipad for this?!!?!
If you recently bought it, can you return it? If you can, do that as soon as possible! It's possible thte seller new they were selling you a non-working ipad, or one with problems. I'd keep at e-bay until they refund your money.
You might not get as great a $ deal, but if you buy one in the Apple refurb store on the Apple website (scroll down on left of screen) you can consider one of those. This morning I ordered our third ipad 2 (16 gb for a senior who wants it for limited use.)
(Given the reported problems with ipad 3 (discontinued after only months) we went with the ipad 2, but could not find any new ones at 32 gb. So we bought two last Summer (at a great price, we went with 64 gbs.)
Each comes with a new outer front and back cover, a brand new battery, and a full one year warranty. We have never had overheating problems, and the batteries last about ten hours per charge.
Google questions about the old new discontinued ipad 3.
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I have installed new version of ios and itunes and now itunes doesnt recognize my phone but my computer does, itunes jusy sas there is an unknown error. Any suggestions?
That's perfect, thanks.
Let's try the following document with that one:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting to a Windows PC -
tried to update to the iso6 update i got and now my phone is frozen on the screen the says to plug in to itunes but my computer wont reognize it what do i do
Follow all the Steps here
http://support.apple.com/kb/HT1808 -
i cant get my iphone 3 to get the "plug into i tunes" picture to go away
CarlaRobinson11 wrote:
i cant get my iphone 3 to get the "plug into i tunes" picture to go away
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
While updating ipod touch we now have a blank screen. I have updated itunes but am unable to sync because the ipod does not show under devices. I have tried shuttng down and restarting but only have a blank screen or ap0ple logo. Sometimes the screen shows connect to itunes but that has been it.
I have the same problem, after upgrading my itouch to iOS6, it doesNOT respond to anything, apple logo stays on the screen all the time and does NOTHING! restore does not work either.... i hope we can get an answer from someone soon... apple support did not have an asnwer.
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iPod touch 3rd generation crashed while updating, and now it won't turn on, and it won't charge or be recognized in iTunes because it's completely dead; it's been dead for 3 days now. I've tried pressing home/sleep buttons for reset but nothing works, I've tried using different usb ports to charge it, but nothing seems to work. Please help asap. ...Thanks!(:
After charging the iPod for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
By accident i removed the charger while updating and now my iPhone shows me connect to iTunes and i am but my Phone doesn't show Help
You need to restore the iPhone via recovery mode. To do this follow the link below to guide you:
http://support.apple.com/kb/HT1808
Because you need to restore to factory settings all data on the iPhone will be erased. Because the iPhone was never backed up most of the data you won't be able to get back. -
i disconnected my iphone 4 while it was updating and now its frozen, the screen is showing a apple logo and a loading bar which has been for 9hrs now. please help
It's not uncommon for it to not work the first time and sometimes, you have to try it a few times. Turn off your antivirus software and your firewall while you are trying to restore the iPad. Enable them again after you restore.
If that still won't work, post back with detailed information as to what exactly does happen as you go through the process. -
Just installed new update to phone 5s this morning, now its saying plug into itunes but itunes doesn't recognize device.
when the files were being extracted my pc stopped any idea of a fix?
or can i remove the update from the program files and re-download it for my phone to be functional again?Hello giz mckenna,
The article linked below details a number of steps that can help get iTunes to recognize your iPhone.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
http://support.apple.com/en-us/TS1538
Cheers,
Allen -
I have a apple ipod touch but recently I restored all the settings, as well as the applications. But now I am not able to add songs to it. There is blank screen that shows the symbol like to connect to itunes first. I'm not able to use that... Please help
The iPod's firmware is corrupt. You'll need to restore it again in iTunes. If necessary, place the iPod in recovery mode for iTunes to recognize the device. Use the instructions in this Apple support document to walk you through the process of placing the iPod Touch into recovery mode.
iOS: Unable to update or restore
B-rock -
When I open iTunes on my Macbook Pro, I am now getting a small window that says "Checking iTunes Library" with a pinwheel. This goes on for 5-10 minutes before I am able to access iTunes. Help! How do I fix this?
I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue. -
I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy -
Itunes doesnt recognize itouch-tried everything, what now
itunes doesnt recognize my son's itouch- ive tried all the apple fix-its- still nothing. works fine on a different computer but id like it to work at home computer. what now?
See if this Knowledge Base article helps: "Firmware update failure" error when updating or restoring iPod
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i downloaded ios5 an error message 3002 came up now my iphone stuck on loading screen and itunes doesnt recognize my iphone.
now my iphone has a blank screen for a couple seconds the loading screen appears then apple re appears.
A REPEATING CYCLE now i have No PHONE!!!! Help ME PLEASEEEEEEEEEEEEEETry it...
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
i´ve done it and worked 100%
Good lucky
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