Itunes crshed while updating iphone4 now it a blank screen that says plug into itunes but itunes doesnt recognize phone.

hello. im new at this. i was updating my girlfriends iphone on itunes to the newest software update when itunes suddenly crashed in the middle of the update. please help cause now her phone is useless.  its locked up and only shows that the phone needs to be plugged into itunes

To use itunes to update your iphone you should first ensure you have the most recent iTunes version. Once this version is downloaded to your computer, you will then need to check to see that all anti-spyware programs are uninstalled from a Windows OS you may be using. If you are using a Windows OS that is likely why the itunes crashed (or missing an itunes update) Windows antispyware will stop the download of the necessary file to do the updates to your apple device.
Good luck.

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