ITunes & Data Execution Prevention

So I updated my itunes on both my HP computers. It worked fine on one but on the other a lot of problems occurred ending with a box popping up that said iTunes was being shut down due to a problem and then a small bubble saying that Data Execution Prevention had shut down iTunes. After following the instructions of trying to remove a program from DEP, it won't allow me to add iTunes to that list. Is there any way to fix this so I can get my full library back? I'm scared to uninstall iTunes since both my iPod and iPhone are tied to it.

but on the other a lot of problems occurred ending with a box popping up that said iTunes was being shut down due to a problem and then a small bubble saying that Data Execution Prevention had shut down iTunes. After following the instructions of trying to remove a program from DEP, it won't allow me to add iTunes to that list.
Checking on a possibility with that one.
Have you ever installed on that PC an ACE or K-Lite Mega Codec pack, a version of the programs QT Alternative, QT Lite or Storm Codec, or some media conversion software that can convert file to-or-from QuickTime-readable formats?
(Checking because those programs can install older "QuickTime" componentry on the PC that can interfere with the running of a higher version of QuickTime, and therefore cause iTunes problems.)

Similar Messages

  • Cannot run Quicktime or iTunes - Data Execution Prevention

    I have tried to install quicktime and itunes and when i run them windows vista home tells me that Data Execution Prevention has closed the application. I have removed itunes and quicktime and just tried installing quicktime - and i get the same error.
    I tried turning off DEP for quicktime - but windows tells me that it cannot be turned off for Quicktime.
    Any solution to this?
    Thanks!

    What are you doing when iTunes or Quicktime crashes? Does it crash on launch?
    Have you ever installed a 3rd party Quicktime alternative -- i.e. you downloaded and installed Quicktime from a non-Apple source? (There are some codec vendors that repackage / redistribute Quicktime. I recommend only installing Quicktime from the Apple web site or Apple Update Software.)
    When you uninstalled Quicktime, did you do the scorched earth version of the Quicktime uninstall -- where you uninstall, then run the Microsoft Installer Cleanup Utility and then manually search for Quicktime files (particularly in your system folder) and delete them?
    What I'm concerned about is that you have a partial, non-standard Quicktime install on your machine.
    Do you have any third party iTunes plugins or Quicktime codecs installed?

  • Itunes data execution prevention error. help! thanks..

    I get Data execution prevention error. tried to turn off but without success. also uninstalled itunes and quicktime and deleted every regedit. again , with no success. tried to run DEP with exception and nothing. any suggegstions ? thanks!

    Can you check something for me please, amir? Is your QuickTime Player currently failing to launch too? (Knowing whether it does or not can give us a heads up on what is causing the iTunes DEP.)

  • Is there a Data Execution Prevention compatable version of iTunes?  I have reinstalled iTunes 10.5 at least 10 times, and after it installs, it will not open because of DEP.

    I have tried all the advice I have seen on Apple Support discussion boards for the past 2 days, and nothing works.  Disabling DEP is not possible, regardless of what the Windows Support discussions tell you.  In the meantime, I have absolutely no access to iTunes, or even the ability to update my iPhone or iPod.  The only feasable solution is the possibility of a version of iTunes that is compatable with Data Execution Prevention settings. 
    In the past 2 days, I have:  Removed iTunes and related components from the Control Panel (numerous times)  Per the instructions on Apple Service discussions pages, I did it in this order.  1. iTunes  2. QuickTime  3. Apple Software Update  4. Apple Mobile Device Support 5. Bonjour ^. Apple Application Support.  After all that, I reinstalled iTunes. 
    Everything looks fine during installation, with no error messages.  At the end, it says everything was successfully installed.  However, when the installation tool closes, iTunes will only partially open a window, but will stay blank.  Then I get the message that iTunes has stopped working and that Windows has shut it down.  Then I get notified that DEP has caused iTunes to shut down. 
    Can someone please help?  Or, is there a DEP compatible version of iTunes? 
    I would appreciate any help.  Thanks!!

    Polydorus,
    Thank you for your kind reply.  During the many times I uninstalled iTunes, and all the other Apple programs, I only used the Uninstall Programs in Windows Control Panel.  To make a long story short, I found a solution that works for me, but it is still not a complete soluton.
    Here is what I did:
    I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
    1. iTunes
    2. QuickTime
    3. Apple Software Update
    4. Apple Mobile Device Support
    5. Bonjour
    6. Apple Application Support
    Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it.
    I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
    I went to C:\Windows|SysWOW64\Quicktime  and C:\Windows\SysWOW64\QuicktimeVR and deleted them
    Go back to START, and open the "C" drive.  Open the USERS folder.  Open the folder with your username.  Open the AppData folder.  Then double-click on the LOCAL folder to open it.  If you see any files or folders there that show any Apple program or file, delete those files or folders.  Then go to the REMOTE folder and do the same.  If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder.  Restart your computer.
    Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes.  Scroll down the page to the section under "Windows Software"  that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer".  Click on that line to get the installer.  It will take you to another download window.
    Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit."  Click there to get the download.
    This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message.  There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems that I found.
    I also used Firefox for the downloading instead of Internet Explorer.  It just seemed to function better that way.
    I hope this is helpful to someone.  It's just what worked for me.   

  • Itunes wont open because of Data Execution Prevention?

    itunes wont open because of Data Execution Prevention?

    Hello, ollieallen.
    I am unsure what operating system you are running so I am going to include articles for Windows XP and Vista, 7 and 8.  Completely uninstall all components of iTunes and then reinstall the program. 
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/HT1923
    Cheers,
    Jason H.

  • TS1277 my itunes wont open beacause of a Data Execution Prevention harming my pc

    My itunes wont open because of a Data Execution Prevention harming my PC. What can i do?

    I had the same issue after my recent update of iTunes.  I didn't update Quicktime 'cuz I don't use it much (or at all).  On another thread discussing the same issue, I saw that the Quicktime installation can affect iTunes.  So I downloaded the latest Quicktime, installed, redooted - issue fixed (for now). 

  • I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

    I recently did an update for my iTunes and now when I try to open it, I get an error that says that my data execution prevention is not allowing it to open. How do I fix this issue?

    Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention FIX

    I have been getting a "Vista Data
    Execution Prevention" error message whenever I closed iTunes for months
    now, and after reading through a few forums, I have found a solution
    that works.  It only takes two minutes.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S. 
    If you want to go back and de-select running
    "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you
    can.  Though this part is totally optional.  The next time you close
    iTunes, you will get one last "Vista Data Execution Prevention" error
    message, but don't worry, it will be the last one.  Try opening iTunes
    again and then closing it, and TaDa, no more error messages.  I don't
    know why running AppleMobileDeviceHelper.exe *32 in compatibility mode
    JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

    Welcome tocguy. If I may ask you a question: How much memory does your Vista x64 PC have? I have 3 GB, which is the maximum that 32-bit Vista can recognize, but I seem to recall that 64-bit Vista can utilize much more than that, and wonder if that might be why 64-bit users are scarce in the 11.2 thread.
    I have now also done a truly clean reinstall, deleting Apple folders in ProgramData and each user account's AppData folder, and even the iTunes folders in each user's Music folder. Of course I moved my iTunes Media folder to a safe location first, and one iTunes Library backup file suitable for version 11.1.5. I also cleaned the registry. The most I can say is that I sometimes don't get a BEX upon closing iTunes now, but usually I do. I deselected one default setting during installation, "Use iTunes as the default player for audio files." (If an audio file can be opened by Media Player 11, why would I want to open it in a program that gives me a BEX nearly every time I use it? Too bad my AAC files purchased at iTunes Store can't be opened by WMP, but I certainly won't be buying any more of those now.) My advice to other Vista users: Don't waste your time reinstalling, it won't solve the DEP problem.
    Ran the Program Compatibility Wizard to run iTunes in XP SP2 compatibility mode, but abandoned that idea after the first BEX.
    Thought I was onto something when I tried the registry fix at http://blogs.technet.com/b/askperf/archive/2008/06/17/to-dep-or-not-to-dep.aspx. Johnny DEP thought he was so slick when he saw iTunes listed as an exception in his DEP tab, but there was one minor problem (yes I did reboot):
    Oh well, it's probably a bad idea to allow buffer overruns anyway. The fact that this didn't work causes me to think that Enhanced Mitigation Experience Toolkit or Application Compatibility Toolkit would also be a waste of time. Vista users who wish to avoid BEX errors can either downgrade their iTunes (free) or upgrade their Windows (not free).

  • Data Execution Prevention will not allow iTunes to open.

    This started when I plugged in my iPhone to update it.  Data Execution Prevention closed the program then, and I can't open it again.  I have completely deleted all Apple programs from my computer.  I deleted all temporary files, defraged my hard drive, ran virus protection, restarted my computer and downloaded iTunes 10.0 AGAIN for at least the 10th time.  It always appears to install correctly, but when iTunes is supposed to open afterthe install tool closes, I get the "iTunes has stopped working. Winidows is checking for a solution" message.  Then Windows automaticly closes iTunes and I get the message that DEP has closed iTunes.
    Prior to trying to update my iPhone (which started all this) I was running iTunes 9.  I never had any problems with it.  (Is there somewhere I could go to download this version?)
    At the moment, I do not have Quicktime installed because I deleted it, and it was not installed the last time I installed iTunes.  iTunes still will not open.
    I enabled myself as administrator, and moved other users to "Standard" in the Vista User Account Control. 
    I am using Windows Vista Home Premium 32-bit.  Apple only gives the option of installing the 64-bit version of iTunes.
    Is this just a bug in the iTunes update, or what.  I would really appreciate any help I could get with this.  I have been reading suggestions and solution on these boards for the past 2 days, and nothing has worked so far.
    Thanks! 

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
    tt2

  • Updated latest version of itunes onto windows xp.Can't open it.The Data Execution Prevention window comes up.I have followed all the directions of changing the settings.I have updated Quicktime.Still can't open it.

    I updated the latest version of itunes onto my pc (windows xp) and all of a sudden I can't open it up.  Everytime I try to open it I get a window that says: "Data Execution Prevention - Microsoft Windows...To help protect your computer, Windows has closed this program.  Change settings."  I have tried to change the settings.  Uninstalled & reinstalled itunes.  Updated the lates version of quicktime.  Nothing has helped.  If there is anyone who has a suggestion I would appreciate it.  I am at my wits end with this.  Thank you in advance for all your suggestions.

    If anyone is looking at this and would like to know what I did to finally get it to work, I did the following:  I right click on the itunes icon on my desktop.......clicked on "run as"........made sure that it ran as administrator.   This finally worked for me.  Hope you all find this info helpful.

  • Data Execution Prevention in Vista prevents itunes from running.  WHEN IS APPLE GOING TO ADDRESS THIS ISSUE?

    Is there no solution to this problem?  The Windows site says keep checking the Apple site to get a version of iTunes that is compatible with the issues between the Data Execution Prevention in  Windows Vista and any of the later versions of iTunes.  Problem is, IT DOESN'T SEEM THAT APPLE REALIZES THERE IS A PROBLEM THAT NEEDS TO BE ADDRESSED.  If there is a solution, or a patch that can be downloaded, or anything, I would really appreciate knwoing about it.  The last time I had this problem was when I updated to iTunes 10.0.  It took most of 3 weeks to figure out a fix for that.  Now, I have a new phone, and it will not sync unless itunes 10.5 or later is installed.  I tried updating to that, and now I'm back to square one with the DEP problems.  Please help!!!!  thanks!! 

    OK, lets do a complete overhaul to make sure it's working ok.
    First to check your Windows system file for any corruption:
    Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
    type in
    sfc /scannow
    let Windows fix any system files that need to be repaired.
    Restart the computer.
    Start iTunes and see if it is ok.
    If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    (Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Windows keeps shutting down iTunes because of Data Execution Prevention. is there a DEP version of iTunes?

    My iTunes program keeps shutting down shortly after loading.  I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention.  It states to find a version that allows DEP or change your DEP settings.  I uninstalled and reinstalled iTunes, but still have an issue.  Does anyone know how to fix this so that I can use iTunes?

    My iTunes program keeps shutting down shortly after loading.  I get an error from Windows stating that a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. Then I get a message that states iTunes was closed because of Data Execution Prevention.  It states to find a version that allows DEP or change your DEP settings.  I uninstalled and reinstalled iTunes, but still have an issue.  Does anyone know how to fix this so that I can use iTunes?

  • HT201413 suddenly itunes will not open and I get a message that the "Data Execution Prevention" is blocking itunes from opening....why????

    itunes will not open and I get a message that the "Data Execution Prevention (DEP)" feature in Windows is preventing it from opening. (this is after I've been using itunes for years???? If I try to manually deselect itunes from the DEP filter, of course I get a message that itunes cannot operate without the DEP active...another Catch 22 from the evil program designers....

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • ITunes 12 incompatible with Windows Vista Data Execution Prevention

    I just did a clean install of iTunes 12.0.1 after removing 11.4 and other components as described in Troubleshooting issues with iTunes for Windows updates. I'm running Vista Home Premium 32-bit SP2 with 3 GB RAM. Soon after closing the iTunes GUI, I get a Data Execution Prevention notification:
    I have already tested with every DEP setting except AlwaysOff, which would globally disable an important Windows security feature and is therefore not to be recommended. The problem is apparently a Buffer Overflow Exception. Here are the details from one instance:
    Product
    iTunes
    Problem
    Stopped working
    Date
    10/16/2014 7:37 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name: BEX
    Application Name: iTunes.exe
    Application Version: 12.0.1.26
    Application Timestamp: 543e558b
    Fault Module Name: StackHash_d697
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 105059cc
    Exception Code: c0000005
    Exception Data: 00000008
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional Information 1: d697
    Additional Information 2: 2bd40df4cf0a606a4574668730104c34
    Additional Information 3: d700
    Additional Information 4: cb2d139a5bee9dfc5c0d03df08159e62
    Extra information about the problem
    Bucket ID: 50
    This is actually not a new problem. As an experienced user of 32-bit Vista, I would have to say that the last compatible iTunes version was 11.1.5. See also Windows Vista problem reports after latest Itunes 11.2 update.

    I have been getting a "Vista Data Execution Prevention" error message whenever I closed iTunes for months now, and after reading through a few forums, I have found a solution that works.  Long story short:
    1) Start iTunes
    2) Open the Windows Task Manager
    3) Go to the "Proccess" Tab
    4) Find "AppleMobileDeviceHelper.exe *32" and right click on it.
    5) Select "Properties" from the drop down menu
    6) Go to the "Compatibility" Tab
    7) Check the Box next to "Run this program in compatibility mode for:"
    8) If "Windows XP (Service Pack 2)" is not in the field below, click on the down arrow and select said option.
    9) Click on "OK" to close the window.
    10) Close the iTunes application
    11) Reopen the iTunes application
    12) Close the iTunes application again.
    At this point you should not see anymore "Vista Data Execution Prevention" error messages when you close iTunes!
    P.S.   If you want to go back and de-select running "AppleMobileDeviceHelper.exe *32" in Windows XP Compatibility mode, you can.  Though this part is totally optional.  The next time you close iTunes, you will get one last "Vista Data Execution Prevention" error message, but don't worry, it will be the last one.  Try opening iTunes again and then closing it, and TaDa, no more error messages.  I don't know why running AppleMobileDeviceHelper.exe *32 in compatibility mode JUST ONCE solves the problem, but it worked for me.
    Happy new year \o/

  • Is iTunes compatible with Windows Data Execution Prevention?

    Is Itunes compatible with Windows Data Execution Prevention?
    Every time I open iTunes, the Data Execution Prevention Closes it Down. We Have Windows XP

    I finally got it to work by making sure that I was running itunes as the "administrator".  Here's what I did: Right click on itunes......click on 'run as'.....click on "administrator", it'll ask for a password.  If you don't know it (like me) create a new account user called "Admin" with a password.  Everytime you want to use itunes do this.  I know it's a pain but so far so good.  Hope this helps.

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