ITunes deleted msvcr80.dll.  In order to reinstall msvcr80.dll,

Need instructions on removing Apple's Internet Services folder.  Could not delete it even after deleting iCloud.  Error message reads: "The action can't be completed because the folder or a program in it is open in another program."  Background information:  An earlier version of iTunes deleted msvcr80.dll from my PC,  Apple instructions are to reinstall newest version of iTunes before reinstalling that .dll.  But must delete Internet Services before reinstallng iTunes and I'm unable to do that. 

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Similar Messages

  • HT1926 Have the same problem as many other users: tried to update iTunes on Windows 7 today; first message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 1

    I have the same problem as many other users: updated iTunes on Windows 7 on Jan 26, 2014 and iTunes does not open.  First message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 126)". When will Apple fix this? Don’t feel like uninstalling all Apple software and then re-installing it as suggested, as I am on a terribly slow internet connection while travelling in the DR Congo.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes.  When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126).  Can anybody tell me what this means?  Thanks

    When i try to start itunes i get a message saying that the MSVCR80.dll file is missing and to reinstall itunes.  When I try to reinstall itunes it tells me that I have an Error 7 (windows error 126).  Can anybody tell me what this means?  Thanks

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • When updating my itunes up came: itunes won't start because MSVCR80.dll is missing - try reinstalling.  Where the file went I have no idea but, if I re-install will I lose all my purchases?

    When updating my itunes on my PC (Windows 7) this message came up:  Itunes program won't start because MSVCR80.dll is missing.  Try reinstalling to fix this problem.
    If I re-install, will I lose all my downloaded songs and other data I've accumulated over time?
    Thanks!!

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Received an iTunes update and then error message "iTunes was not installed correctly.  Please reinstall iTunes. error 7 (Windows error 126) I also received and error message that MSVCR80.dll was not found.  I read online to unintall all Apple programs and

    Was not enough room to finish.  I tried to uninstall all Apple programs and reinstall but I was asked to validate an unidentified publisher and don't have a clue what that is and could not remove programs.  I am not good at fixing stuff on the computer and would like some help with this.  I have had iTunes for a long time without issue.

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall press on)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall I tried 3x and still will not. Now I get msg it can not start because MSVCR80.dll is missing reinstall to fix??

    I have had problems with iTunes lately it says iTunes was not installed correctly and to reinstall. I tried 3x and still will not. Now I get a message it can not start because MSVCR80.dll is missing reinstall to fix??

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • New iTunes update won't open.  First it said Apple Mobil Device failed to start.  So I Stopped then Started Apple Mobil Device.  Now iTunes still won't load.  Tells me MSVCR80.dll was not found.  Wants me to reinstall app.  Will I lose all my music?

    Current iTunes update won't load.  Tells me MSVCR80.dll was not found.  Wants me to reboot.  If I reboot, will I lose my music?

    Hi DDay@55,
    Thanks for visiting Apple Support Communities.
    To resolve this error, I recommend completely removing and reinstalling iTunes and all of its related components using these steps:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    You can find the article with these steps and more information here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    This process should not affect any music or content on your computer, but you may want to
    back up your iTunes library by copying to an external hard drive.
    Best,
    Jeremy

  • TS1717 I can't open Itunes, I have an error that says says MSVCR80.dll is not found. I have tried twice to uninstall and reinstall but keep getting the same error message. Can anyone help?

    I can't open ITunes, I have an error message that says MSVCR80.dll is not found. Is anyone able to help solve this issue for me. I have tried to unistall and reinstall ITunes twice but continue to get the same error message.

    A msi file is short for microsoft installer.  It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program.  For some reason it isnt finding this so we can't update, install, or remove it.
    From what I have seen windows installer cleanup utility solved related problems before. 
    I found this forum about removing and installing a new iTunes.  It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help.   Using this should allow you to be able to install iTunes.  It won't give you the msi file but will allow you to isntall iTunes over again.
    This was what was said.
    Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Restart the PC, and try another iTunes install. Does it go through properly this time?

  • HT2311 After updating itunes on my pc, I get the error message "MSVCR80.dll is missing." Reinstalling itunes does not help.

    After updating itunes on my pc, I get the error message "MSVCR80.dll is missing." Reinstalling itunes does not help.

    MSVCR is Microsoft Virtual Creator. It's an MS dirivitive of Java.
    Try running Windows Update, and see: http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ msvcr80dll-problem/e5e1ae2f-f109-4bde-af20-ebcb7244fb5c
    for more info.

  • I cannot download and use ITunes successfully.MSVCR80.dll is missing. Reinstalling does not fix the problem.

    I cannot download and use Itunes successfully. Message MSVCR80.dll is missing. Reinstalling does not fix the problem. I also get a error 7, Windows error 126.
    How can I fix this?

    Solving MSVCR80 issue and Windows iTunes install issues.

  • My iTunes update install failed. Error message says MSVCR80.dll is missing from my comuputer. What is that and where do I get it?

    My iTunes update install failed. Error message says MSVCR80.dll is missing from my comuputer. What is that and where do I get it?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • ITunes install failure on Windows desktop report missing MSVCR80.dll

    I need iTunes in order to manage my iPad and iPhone4. After download en installing iTunes 11.1.14 on my Windows 7 Ultimate desktop I got a message iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)  and report of missing MSVCR80.dll. I tried several times but got same fallure report. Could anybody help me to solve this problem?

    How To Fix Msvcr80.dll Not Found or Missing Errors
    http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm
    You may need to delete iTunes on your computer and then reinstall.
    How To Completely Uninstall and Remove All Traces of iTunes
    http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
     Cheers, Tom 

  • Does anypne know how to fix the missing MSCVR80.dll file? Ive reinstalled itunes several timessysystem restores. Ive tried everything I can think of . Been sitting here all day and nightHELP!!!!!!!!!!!!!!!!!!!

    Does anypne know how to fix the missing MSCVR80.dll file? Ive reinstalled itunes several timessysystem restores. Ive tried everything I can think of . Been sitting here all day and nightHELP!!!!!!!!!!!!!!!!!!!

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • After new itunes upgrade getting Windows error 126 that identifies MSVCR80.dll not found.  itunes unable to open. Anyone have cause and resolution.

    After installing new itunes upgrade on Windows Vista PC, itunes does not open. Getting error boxes identfiying Windows error 126 (error 7) plus; MSVCR80.dll not found.
    Anyone have casue and resolution?
    Apple support did not have file or process available to backoff to previous itunes version v11.1.3 to allow recovery so itunes could continue use with no problems as before this new upgrade.

    Solving MSVCR80 issue and Windows iTunes install issues.
    Thanks to user turingtest2 for this solution.
    Solving MSVCR80 issue and Windows iTunes install issues.
    If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    You may be required to boot into safe mode to complete the folder deletion process.

  • When I try to install iTunes on my Windows computer I get an error message, "Apple Mobile Device failed to start".  After an incomplete installation when I try to open iTunes I get an error message, "MSVCR80.dll missing".  I downloaded MSVCR80.dll.

    When I open iTunes I get an error message "MSVCR80.DLL missing".  I downloaded this .dll and installed in C:\Windows|System32.  I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

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