ITunes deleted my apps during sync

I looked up other people's problems but nothing that I saw quite matched what I was exaclty looking for.
I plugged my iPhone into my Mac and noticed my Apps haven't been updating. So I went in to sync my apps with my iTunes library. It said I had apps on my phone that were not present on my computer. Would I like to transfer those apps to my computer. I said no because I had recently deleted some I did not use anymore.
Apparently, all the apps i didn't want to sync didn't sync. So that's ok.
But their was one app, helps keeps certain photots private, is now gone.
I had a ton of pictures inside that app. Is their anyway of recovering the app?
IDK if doing a restore from a previous back up would work because I just backed up my phone as i did the sync.

That's why you don't have a backup in iTunes, you are backing up to iCloud instead.  (For future reference, you can still perform a backup in iTunes if you are backing up to iCloud but it has to be done manually.  To do this, right-click on the name of your phone on the left side of iTunes and select Back Up.)
To restore to your iCloud backup you have to erase the phone by going to Settings>General>Reset>Erase All Content and Data.  You then go through the setup assistant again as you did when your phone was new, but when given the option, select Restore iCloud Backup (see image below).  Be sure to connect your phone to wi-fi and to your charger as restoring from an iCloud backup can sometimes take hours to complete.
Prior to doing this, sync your phone with iTunes to transfer any recent purchases.  Also import your photos and videos to your computer (see http://support.apple.com/kb/HT4083) and back up your contacts and calendar (such as by syncing them with iCloud: Settings>iCloud>Contacts and Calendars>On).  You will also need to save any other data more recent than the backup as it will overwrite all settings and data on your phone.  (For example, sync or email any recent notes, voice memos, etc.).  Once you've done all this, proceed with restoring your phone from your iCloud backup as described above.

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