ITunes deleted my movie rental and still charged me.

I had tried downloading it before my flight and it didn't download so after my flight I tried to redownload it and it deleted it and I got charged. I can't even recover my rental. I did this off my iPad 3.

Hello Leah,
Thank you for the details of the issue you experienced with your iTunes rental. I recommend following the steps in the following article to report this to the iTunes Store:
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
You can find the full article here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

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Check the Firewall.
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If the Control Panel is in Classic View, skip to step 4.
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Click Windows Firewall.
On Windows 7 and Vista, click Change Settings; if asked for permission by Windows, click Continue; make sure the “Block all incoming connections” option is *not selected.*
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Check the iTunes box.
Click OK.
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ITunes deleted my movie rental and still charged me.

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