Itunes deleted my purchased items

I was watching one of my tv episodes on my laptop, when itunes shut down all of a sudden. Then when I tried to open it again it told me to pick a file, which I had two options, I picked one and all of my purchased items except for two songs were deleted. I closed itunes manually and picked the opposite folder, but my items were still deleted. I had purchased two seasons and a number of songs which are all now gone.How do I get them back?

iTunes Store: Where can I download and sync my purchases? - http://support.apple.com/kb/HT3951
You can sync purchases from a mobile device to a computer too.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848

Similar Messages

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    iTunes Store: How to redeem an iTunes Gift Card

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  • I get a download error in iTunes store for purchased items since update.  It will not download the items waiting.  How can this be fixed?

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    The problem is with facebook, go to settings / facebook / your user name and delete your account, the do a hard reset (home+power for some seconds).
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  • Missing "Purchased Items" Folder

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    I have a similar problem in that items I have "bought" do not show in my Purchased Items or my iTunes list.
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