ITunes deleted songs after attempted upgrade

I tried to update my iTunes to the latest version a few months ago, and it failed. the next time i plugged my ipod into my computer, only my purchased songs remained on iTunes and all other songs were deleted. recently, iTunes has stopped working completely, and will not open. i have tried to reinstall itunes, but windows installer keeps giving me the message that because i have quicktime installed, i cannot download itunes. i can't uninstall quicktime because windows installer says i have a newer version. help!

Did the files get delted from drive or just not showing up in iTunes. Losing iTunes listing is fairly common.

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