ITunes deleted videos from phone. Customer support says: Fluke

So I synced a season of Everybody hates chris that had been sitting on my computer since the summer last night. I watched one shortly after syncing and deleted it from the phone. Then I deleted the season from my computer to make room for more recordings coming off of the TiVo. This morning, those new files had been converted to iPhone format and were themselves ready for syncing. So before syncing, I unchecked the Everybody... season since I didn't want the deleted file getting put back on there. But when I checked the phone, the entire season was gone.
I called iPhone support to ask why it would delete those files. After placing me on hold, she comes back and says it was just a fluke. She recommended restoring from backup, but since my phone had not been backed up since the 1st, it would have done no good.
Frankly, I'm getting pretty sick of iTunes. The 121 menu options to select what I want, and still I wind up losing files. Is there an App or some other program that can help me interact reliably with my phone?!? Is a simple drag and drop ever going to become an option?

JaneiR36 wrote:
Frankly, I'm getting pretty sick of iTunes. The 121 menu options to select what I want, and still I wind up losing files. Is there an App or some other program that can help me interact reliably with my phone?!? Is a simple drag and drop ever going to become an option?
No, I don't think so. I hate iTunes too, it is the worse software installed on my computer.

Similar Messages

  • How to delete video from iTunes library? del and shift+del are not working - no any reaction

    how to delete video from iTunes library? del and shift+del are not working - no any reaction.

    seb963 wrote:
    Hi
    Currently, iMatch is turned off on my computer, as I do not want to upload any more songs. If I turn it on, will it upload all songs that are currently in my library? Is there another way that deleting them one by one?
    You must enable iTunes Match on the new computer. The best way to accomplish what you want to do is to create a new, empty library by launching iTunes while holding down the Option key (Shift on Windows) and choosing "new library." Do not let iTunes scan for new content, but do enable iTunes Match on the empty library. Once the scan is finished you may delete tracks from the cloud. When you are done switch back to the main iTunes library.

  • HT204003 if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??

    if i open passbook on iphone 5, it always say cannot connect to itunes, any fix from apple tech support? and whats the reason for this problem? why do we have to figure it out and not even apple can give answer??

    actually i found out how to fix it
    1 sign out of apple account
    2 close down passbook app
    3 change year to 2013
    4 reopen passbook and sign in at the button with your apple ID
    5 change the time to auto update and it should work from now on.
    this worked for me let me know if it work for you:)

  • Is there a way to recover a deleted video from iPad mini that wasn't backed up to iCloud or iTunes?

    I have a new Ipad mini that I used to take video. It never connected to the wifi and the video was deleted by mistake. It wasn't save to ICloud and was not connected to save to ITunes. Do any of you Mac Genius know of a way to retrieve a deleted video from an IPAD? Any help would be greatly appreciated.

    Unfortunately, when something is deleted it is gone forever, if you never made a backup.

  • Deleting videos from iPad w/o iTunes?

    Is there any way to delete videos from the iPad without having to connect to iTunes and do it there?
    David

    When you are in the video app, select the video you want to delete. On the next screen, slide your finger across the video title and the delete button will appear. Just press the button.

  • HT4759 Can I retrieve deleted videos from my photo stream or album?

    Can I retrieve deleted videos from my photo stream or album?

    Photo Stream does not support videos.
    About album now. How did you get this album? Did you synced from iTunes or did you created in iPhone?

  • How do I delete videos from my photo library on Iphone 4s?

    How do I delete videos from my photo library on my Iphone 4s?

    Uncle-George wrote:
    If so, to remove the videos from the iPhone, I would set up sync to only sync pictures and videos checked.  At that point, the iPhone would no longer have the videos on the new sync, but the iMac would still retain the videos.  Sound close?
    If it turns out that the movies are syncing from your iMac to your iPhone through iTunes, then I would think it is just a matter of changing your sync selection to remove the video(s) from your iPhone.
    However, you may find that you may need to change your sync settings to not sync any photo/video content, perform a sync, then select a different source of photos to sync (optionally of course).
    I'm new to Mac so I can't say for sure if it is what I'm used to, but on my PC if I wanted to remove photos or videos that I had synced to my iPhone through iTunes I had to first sync no photo/video to remove them, then either sync to a different folder or move the undesired items out of the folder I was syncing to.
    But I no longer sync photo/video through iTunes, and have changed to a Mac Air so things may be different.  But the key is whether or not these undesired movies are actually synced to your iPhone through iTunes (sounds like they are).

  • Unable to delete videos from my iad

    I am unable to delete videos from my ipad.  When I go to Settings - Usage - Storage; the video section will show up as no data in it even if it has multiple videos downloaded from itunes in it.  I am using iOS 7.0.4 on a new iPad mini Retina 64GB.  I am seeing the same problem on my iPhone 5S. 

    I was puzzled by this since ios7 I waited for  7.1 and thought it was fixed as it seems to go away. Now its back in 8.0 and 8.0.2.
    It seems somewhat related to incomplete accounting of downloaded video and music too on the device and applying to storage left on device as these two icons are not showing up under usage in settings, even with show all selected.
    Here is what I did:
    Go to "Videos" under settings, turn off "show all videos", this will show only videos that presumably are on your device.
    Go to Videos" app and you should see video that is presumably downloaded to device, select the cloud icon and as unintuitive as it seems, download the video as if it is not already on the device.
    When one or all of your videos finish, go to "Settings", "General", "Usage", you will see an increase in available storage.
    While there, select "Manage Storage" and "Videos" should show up in usage and an amount of MB or GB.
    Select "Videos" under storage and your videos will present. Select "Edit" in upper right corner.
    Select red "minus symbol", delete.
    As you do this you will see more and more of your devices storage coming back in available storage.
    This is similar to or is a memory leak issue that needs to be addressed. It apparently hasn't yet.
    The same process works with Music. I haven't seen this as an issue in dealing with apps.
    Mitchell

  • How to retrieve deleted video from iphone

    How do I retrieve a video from my iphone 4s

    Allan Sampson wrote:
    There are 2 ways for you to recover deleted videos from iPhone:
    Solution 1.Scan and extract iTunes backup to recover videos from iPhone 5/4S/4/3GS
    Step 1: Select the device backup to scan
    Step 2: Recover deleted iPhone videos
    After the scan, the whole backup content are extracted and also displayed. You can check the video which is in .mpeg format in general, and click "Recover" on the top menu to store it on your computer with iPhone Data Recovery.
    Solution 2.Directly scan and recover deleted videos from iPhone 4/3GS
    Step 1:Connect your iPhone to the computer
    Launch the recovery software on your computer, and connect your iPhone to the computer with a digital cable.
    Step 2:Enter the DFU mode and scan iPhone
    Enter the DFU mode with your iPhone:
    1. Hold your iPhone and click "Start" button.
    2. Pressing "Power" and "Home" buttons simultaneously for 10 seconds.
    3. After 10 seconds, release "Power" button, but keep holding "Home" for another 10 seconds.
    When you're told that you've entered the DFU mode, release the "Home" button
    Step 3: Preview and recover deleted videos from iPhone
    When the scan over, all your data on your iPhone or lost from iPhone are found and listed in organized categories.
    Photos/videos in the Camera Roll are included with the iPhone's backup. If your iPhone's backup was updated since the video was captured and the backup has not been updated again since it was deleted from the iPhone, you can try restoring your iPhone with iTunes from the iPhone's backup. Don't update the backup before doing so.
    Get more information here: https://discussions.apple.com/thread/3913019

  • TS4036 how do you retrieve a deleted video from an iphone 4S

    How do I retrieve a deleted video from my Iphone 4S?

    Photos/videos in the Camera Roll are included with the iPhone's backup. If your iPhone's backup was updated since the video was captured and the backup has not been updated again since it was deleted from the iPhone, you can try restoring your iPhone with iTunes from the iPhone's backup. Don't update the backup before doing so.
    Get more information here: https://discussions.apple.com/thread/391019

  • Deleting emails from phone but choosing whether to keep them on server.

    Hi,
    new to Z1, actually new to Android, and wondering how to set up my Z1 so I can choose which emails to delete from just the  phone or delete from phone and server.  Having come across from Blackberry, which asks me whether I wish to delete email from phone or phone and server as well, I would really like to be able to delete emails from just the ohone, or from both with a delete option/choice.
    Is this possible with Android/Z1?
    Just to clarify, I don't want to change a setting so it only does one or the other, I want to be given the choice each time I delete emails from my phone.
    Otherwise pretty happy with the phone overall.

    You can set the phone to not delete any emails from the server from Email -> [menu] -> Settings -> [your account] -> Incoming settings. At the bottom of this menu you have an option for deleting emails from the server.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • I received and email from Apple Customer Support that my Id has been stolen and that I am to sign into the link provided and update by changing password. I am not certain that the email came from Apple.

    I received and email from Apple Customer Support that my Id has been stolen and that I am to sign into the link provided and update by changing password. I am not certain that the email came from Apple.

    It did not come from Apple. Do not click on the link and do not supply your password. It is a scam. You can report the phishing email to Apple here:
    Phishing & Other Suspicious Emails
    Once you have done so, delete it.
    Cheers,
    GB

  • How can I retrieve deleted videos from my iPad 2?

    How can I retrieve deleted videos from my iPad 2?

    Did you backup your device after you took the video but before you deleted it?  If so, restore your device with that backup.  If not, then there's no way to retrieve that video.

  • Streaming video from phone

    I want to stream video from phone's cam to a server.
    I found MMAPI, with RecordControl I can:
    try
    Player player = Manager.createPlayer("capture://video ?encoding=gray8");
    player.realize();
    RecordControl rc = (RecordControl)player.getControl("RecordControl");
    ByteArrayOutputStream output = new ByteArrayOutputStream();
    rc.setRecordStream(output);
    rc.startRecord();
    p.start();
    //Thread.currentThread().sleep(5000);
    rc.commit();
    p.close();
    catch (Exception e)
    this way the video is in "output" only after "commit()", then I could send it. Is there any way to have real streaming??

    What do you understand with "real streaming"? Do you refer to frequency of transmission? The real time streaming is "not so real". If you put a small sleep time you will get a higher frequency and it will simulate a "real-time" streaming. To speed up your transmission, use UDP protocol instead of TCP, because media streaming in all techs is on top of UDP.

  • I can't access itunes store on my phone. It says I have the wrong password. I changed the password on my mac computer.

    i can't access itunes store on my phone. It says I have the wrong password. I changed the password on my mac computer.

    try sign out & sign back in again. your password must be same as on your mac

Maybe you are looking for

  • How to pass parameters into Function module : CLOI_PUT_SIGN_IN_FRONT

    Hello friends, I am displaying values ie, amounts in the screen using write statements here i have to display the sign left side , i am using  Function module   'CLOI_PUT_SIGN_IN_FRONT'     Does anybody help me - How to pass paramter into this Functi

  • SAP transformation

    Hi, Is there any standard SAP transformation to convert XML string to ABAP internal table. Thanks, Shiva

  • Hi experts doubt in dictionery

    what is lock object, types of lock objects, how we can create lock object could you please send steps for creation. what is match code object and search help types of search helps how we can create could please send steps.

  • Fill the screen

    is there anyway to get a dvd played in itunes to fill the screen ? Not full screen , the movie filling the screen it has borders left and right even if a widescreen movie Thank you

  • How to confirm that the machine is not a new machine

    Under normal circumstances, the FRU components should be the same and the official website. But my T530 keyboard FRU different from the official website, does that mean my machine problem, not a new machine Solved! Go to Solution.