ITunes deletes all music from CDs from my iPhone

I recently purchased a new iPhone 6. I transferred all my apps, photos, music etc to the new phone and everything appeared fine. However every time I sync the phone with iTunes all of my music that was not purchased through iTunes (e.g. CDs that I imported into iTunes) gets deleted from my phone. However it does not show up as deleted until I try to play it, at which point my phone skips through all the songs showing a red square next to them. I have iTunes set up to sync my entire music library. The only way I know how to get all the songs back is to delete all music from the phone each time I sync with iTunes and let iTunes copy everything back to my phone (and avoid syncing with my PC unless I really have to). Once re-synced everything is fine until I sync the phone with iTunes again at which point all my music other than iTunes purchases are removed from my phone.

I have had the same problem for two months and have tried many different suggestions with no luck. Have you been given any answers from apple?

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    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
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