ITunes deletes all music from my iPhone 6 when I sync

Just now when I tried to add some new music to my Iphone 6 (iOS 8.1.3) the songs appeared greyed out, but won't actually copy. When I hit the Sync button, steps 1-5 happened in a matter of seconds and then all the music (about 100gb) went offline - showing the ! next to each track. Further Sync attempts did the same super-fast 1-5 steps without actually doing anything.
This is not the first time this has happened, and it takes over an hour to copy all the files back to my phone. Please help!
Zach

Howdy Luna527,
You’ll have have change the Sync Music settings in iTunes, to delete the music from your iPhone and stop it from being synced back on to it when you connect it to your MacBook, as shown in the article linked below.
Sync your iPhone, iPad and iPod with iTunes using USB - Apple Support
Cheers,
-Jason

Similar Messages

  • Issue: I synced my iphone with itunes, I then deleted many songs from the iphone, when I sync to itunes again is there any way to have itunes duplicate what it sees on the iphone rather than the other way around?

    Issue: I synced my iphone with itunes, I then deleted many songs from the iphone, when I sync to itunes again is there any way to have itunes duplicate what it sees on the iphone rather than the other way around?

    so, if I delete all music on itunes then connect my iphone all my music on the iphone will then be deleted?

  • ITunes deletes all music from CDs from my iPhone

    I recently purchased a new iPhone 6. I transferred all my apps, photos, music etc to the new phone and everything appeared fine. However every time I sync the phone with iTunes all of my music that was not purchased through iTunes (e.g. CDs that I imported into iTunes) gets deleted from my phone. However it does not show up as deleted until I try to play it, at which point my phone skips through all the songs showing a red square next to them. I have iTunes set up to sync my entire music library. The only way I know how to get all the songs back is to delete all music from the phone each time I sync with iTunes and let iTunes copy everything back to my phone (and avoid syncing with my PC unless I really have to). Once re-synced everything is fine until I sync the phone with iTunes again at which point all my music other than iTunes purchases are removed from my phone.

    I have had the same problem for two months and have tried many different suggestions with no luck. Have you been given any answers from apple?

  • After trying to delete all music from my iPhone by syncing to iTunes with music unchecked, all of the space formerly occupied by the music is now classified as "other" and is inaccessible. How do I fix this?

    Every time I sync my iPhone to iTunes, it messes up my music and I spend 6 hours trying to fix my library and getting my playlists back and getting my songs accessible on both the iPhone and iTunes once again. This is a bit ridiculous. I thought a simple solution would be to just remove all of the music from the phone and then sync back the playlists I wanted. To remove the songs, I went to my iPhone from iTunes, went to the music tab, and unselected to box to sync music. I synced the phone, which should have removed all of the music - which it did, it is no longer on my phone, but when I try to sync the music back onto the phone, iTunes tells me that there is not enough storage space. When I look at the little storage bar in iTunes, the 8GB of space that used to be labelled as "music" is now labelled"other." so I have no songs on my iPhone, and I can't put them back because it thinks the space is still occupied - and it shouldn't be. How do I reclaim the space without doing a hard reset without restoring a backup? That seems to be the default solution to all problems with Apple products, but is really not an acceptable solution - there has to be a better way.

    Why?  That's the *best* way.  Have you actually tried it, and determined that the corruption is in the backup file?

  • Some of the albums in the Beatles package I downloaded from itunes will not sync with my iPhone 5. Some songs won't play. They did sync to my iPad and they all play on my iPad. What can I do? I've already deleted all songs from the iPhone and re-synced.

    I downloaded the entire Beatles collection from iTunes in 2011. Some songs skip and won't play. Some albums won't sync to the phone but they sync to my iPad. I've deleted the entire music library from my iPhone, shut the phone down, turned the phone on and synced again to add the music but now 2 albums won't even sync (Rubber Soul and Revolver). I've tried dragging the songs to the iPhone, no luck. Any thoughts?

    Sounds like you may need to re-download the entire albums from iTunes. See this KB article for how to download past purchases: http://support.apple.com/kb/HT2519.
    I'd suggest doing it one album at a time. Delete one, download it from your purchase histor, then the next, etc.

  • ITunes deletes song files from my computer when I sync a device

    When I sync a device in iTunes, it will sync fine and copy over all the files I need it to, but sometimes it will delete those files from my computer after it finishes copying them over. I'm not sure why this happens, I just know that I definitely have the songs on my machine before the sync, and afterwards, exclamation marks will begin appearing next to some of the items that were just synced over. It isn't a problem with the music files themselves, because it might only delete a few songs from an album that I imported all at the same time. It isn't just one device either, it's happened with all of my devices: an iPod Shuffle 2nd and 4th gen, Nano 5th and 6th gen, Classic, iTouch, and iPhone 3GS and 4GS. I've set iTunes to automatically copy music files into the iTunes media folder, and keep it organized, so I try navigating to the folder where the files would be, and the files are just not there anymore, or anywhere in the media folder; there's nothing in the reclycling bin either. The lower bit rate music file will be on the device still, but that's the only copy to be found anywhere. I have a fairly large iTunes library - about 90 GBs of music, and over 100 GBs of Movies and TV shows - but I'm not sure if that's part of the problem or not, though it does slow down iTunes a great deal when editing file info. I only know that it happens with music files, since I don't really sync over the other types of media as much. I believe that it might have something to do with the 'Convert higher bit-rate songs to ___ kbps' function, because it appears that only files that are higher bit rates than that setting will be deleted.
    I've tried dealing with it for awhile, but it's getting to be a real pain to go find and re-import all of those CDs, so I'm hoping someone can help me with why it happens or at least a way to stop the deletions. Maybe someone else is having this same problem as well?

    Hi Waltpa,
    Welcome to Adobe Forum,
    Have you referred to :
    http://forums.adobe.com/message/5353903
    http://forums.adobe.com/thread/1271663
    http://forums.adobe.com/message/6183619
    http://forums.adobe.com/message/6180892
    http://helpx.adobe.com/creative-cloud/help/sync-files.html
    They contain good information, it might help you.
    Regards,
    Rajshree

  • ITunes periodically deletes all music from my iPhone

    This has been a reoccurring problem over the past few months, about since iOS7.
    After plugging my iPhone into my laptop, and opening up iTunes, the songs, while still listed on my iPhone, won't play, and will skip immediately, and the only songs that don't seem to be affected are ones that were purchased on the iTunes store. It does this for no reason, even though I have my music being manually managed. As such, on a bi-weekly basis, I have to wipe my phone's music, and then re-add nearly eight thousand songs to my phone.
    I'm getting very frustrated, and will probably not ever again purchase any more Apple products for use as my phone in the future. I wouldn't have to deal with the absolute trash that is iTunes if I didn't need it to manage my phone.
    How can I stop this from happening?

    Did you ever fnd the answer, mine is doing the same, I have a feeling its something to do with iOS6?

  • How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

    How do I delete music from my iPhone when I have downloaded it from the cloud using iTunes Match?

    Hey MerrillSharon,
    Thanks for using Apple Support Communities.
    You can delete these songs and redownload them from iCloud.
    iTunes Store: How to delete songs from iCloud
    http://support.apple.com/kb/ht4915
    Have a nice day,
    Mario

  • Songs won't play after I deleted all music from iPhone once

    Hi,
    I'm using iTunes Match on my iPhone and think it's cool but I have a problem: When I used iTunes Match for some time, it had downloaded lost of music to the phone and the phones drive was full. I then deleted all music from the phone (via Settings -> General -> Usage). The problem is that the songs still appear as being on the phone but I can't play them anymore. Also I cannot download them from the cloud again as they appear as still being on the device.
    Has anyone experienced that as well?
    Marco

    What kind of network are you one when you try to download the songs again? Wi Fi or 3G? From your description it sounds like 3G, and by default being able to download over those networks is disabled. To enable it go to Settings > Store and set "use cellular data" to ON.
    Also, even though you delete the actual files from your iPhone you will see the track as being available. All tracks not stored locally on your iDevice will have a cloud icon next to them. To see just the tracks that are stored locally go to Settings > Music and set "show all music" to OFF.

  • I want to remove all music from my iPhone, but can't. On the music sync page I uncheck sync music, but songs remain on my phone. why?

    I want to remove all music from my iPhone, but can't. On the music sync page I uncheck sync music, but songs remain on my phone. why?

    Deleting song from iPhone and iTunes - https://discussions.apple.com/thread/3765496

  • How can i Delete all foto from my iphone and after some time get them one more time on it but not as a new album :)?

    How can i Delete all foto from my iphone and after some time get them one more time on it but not as a new album, i want them in the camera roll ?

    How can I delete EVERY THING off my Mac and have it like new?
    Boot from the software install DVD and do an "erase and install" when prompted.

  • Why is there no way to delete all emails from my iphone?

    Why is there no way to delete all emails from my iphone? IOS 7.1. Every other phone in the market allows you to 'select all' then delete.
    This trick of selecting one, then holding move, then unchecking (and subsequently moving all the emails to trash) doesn't work. I've read these suggestions and while it appears to work the emails just show up again once you leave and return to the inbox. Perhaps it worked on an older version of IOS.
    It blows my mind this is not a standard function. I get a few hundred emails at work every day, and most of the time I just want to delete all of them from the phone as I've read them already. Currently it seems i can only click edit and then have to check each email individually to be able to delete them at the same time; this is the definition of tedious. I would think there are millions of other iphone users who get their company email on their phones that must experience the same thing. It seems now i either spend 20 minutes a day deleting emails, or just let thousands of emails accumulate on the phone (taking up space and also making it hard to just review the most recent emails which is all I want to be able to do when checking email on my phone).
    I am hoping I am just missing some simple solution here that everyone else uses. Please help!!
    Mark

    Only Apple could answer as to why there is no "select all/"delete all" function in the iOS mail app. Users have been bemoaning this lack of functionality for years now. Like everyone else, you can submit feedback to. Apple here.
    Apple - iPhone - Feedback
    While I understand the whole idea of being able to use the phone on the run, if you have an IMAP email account, and if you have access to a computer at work during the day, use your "select all" function on the server and delete all of the unwanted email there and it will be removed from the phone as well.
    That doesn't solve the problem on the phone, but it gets rid of the email which is your ultimate goal anyway.

  • I have deleted all photos from my iphone and the usage is still showing 6.6GB used. How do I fix this?

    I have deleted all photos from my iphone and the usage is still showing 6.6GB used. I have connected via my computer and no pictures are shown. I have also gone into all my photo apps and no photos are saved. How do I resolved this?

    If you deleted photos from the Camra Roll of the photos app they are not deleted immediately. Instead they are moved to the Recently Deleted album where they will remain for 30 days. This feature was added because so many people deleted photos then wanted then back.
    To completely delete those photos quickly go to the Recently Deleted album and delete them from there.

  • I deleted the song from my iPhone, but after syncing it appeared again

    So, I deleted the song from my iPhone, but after syncing it appeared again. Help, please

    Do you have it selected to sync in itunes?
    Whatever you have selected in itunes is what will be on the iphone.

  • ITunes Match Deletes all Music from all devices

    My wife purchased and turned on iTunes match last night.  She did this through her iPad and then turned iTunes match on on her HP Laptop.  All of her music is now gone on all her devices.  She had aprox 500 songs on her iPad which are now gone.  Is there a way to restore music from an iPhone or iPad back up?  Is there a way to recover the music from the cloud or another source.  Maybe if I understand how the music was erased I can find it?.  Any input or ideas would be greatly appreciated!

    You can't, it's a fact. If one tries to enable iTunes Match on an IOS device before subscribing on the computer you will get a message alerting you to 'conect to iTunes on your computer'.
    You subscribe via computer and then wait for it to match your entire library. Once everything is matched/uploaded it will be available in the cloud and to your other devices.
    Now if she subscribed on the computer, had music on her iPad that wasn't synced, and then enabled iTunes match that's different. That would be the users responsibility though.
    http://support.apple.com/kb/ht4914

Maybe you are looking for