ITunes deletes song files from my computer when I sync a device

When I sync a device in iTunes, it will sync fine and copy over all the files I need it to, but sometimes it will delete those files from my computer after it finishes copying them over. I'm not sure why this happens, I just know that I definitely have the songs on my machine before the sync, and afterwards, exclamation marks will begin appearing next to some of the items that were just synced over. It isn't a problem with the music files themselves, because it might only delete a few songs from an album that I imported all at the same time. It isn't just one device either, it's happened with all of my devices: an iPod Shuffle 2nd and 4th gen, Nano 5th and 6th gen, Classic, iTouch, and iPhone 3GS and 4GS. I've set iTunes to automatically copy music files into the iTunes media folder, and keep it organized, so I try navigating to the folder where the files would be, and the files are just not there anymore, or anywhere in the media folder; there's nothing in the reclycling bin either. The lower bit rate music file will be on the device still, but that's the only copy to be found anywhere. I have a fairly large iTunes library - about 90 GBs of music, and over 100 GBs of Movies and TV shows - but I'm not sure if that's part of the problem or not, though it does slow down iTunes a great deal when editing file info. I only know that it happens with music files, since I don't really sync over the other types of media as much. I believe that it might have something to do with the 'Convert higher bit-rate songs to ___ kbps' function, because it appears that only files that are higher bit rates than that setting will be deleted.
I've tried dealing with it for awhile, but it's getting to be a real pain to go find and re-import all of those CDs, so I'm hoping someone can help me with why it happens or at least a way to stop the deletions. Maybe someone else is having this same problem as well?

Hi Waltpa,
Welcome to Adobe Forum,
Have you referred to :
http://forums.adobe.com/message/5353903
http://forums.adobe.com/thread/1271663
http://forums.adobe.com/message/6183619
http://forums.adobe.com/message/6180892
http://helpx.adobe.com/creative-cloud/help/sync-files.html
They contain good information, it might help you.
Regards,
Rajshree

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