ITunes denies me the ability to change the info of my media. Anyone have the same problem?

Whenever you desire to change the information on a certain music file or movie you've saved to your apple device (In my case, an iPhone 4S), the only things that pop up on screen are the "Play (Insert name of media here)" or below that: "Get info". And even if you do click on "Get Info", you can only LOOK at the info already there and you can't change it! Before this problem arose, there used to be a long list of options you could select from for that specific media file you chose. Things like ratings, copy, delete, consolidate files, get artwork, etc. were at my fingertips, and now iTunes has refused me these luxeries! The thing I miss the most is being able to click on the "Get Info" option and actually CHANGING THE INFO of the media file instead of just looking at it with the color of the font being gray and not allowing you to change it! If I wanted to rename a video I got from the internet or give proper credit to the person who uploaded said video, I could do so in the past, but not now! Also, I cannot drag a music track or video file from my Video files of my computer's hard drive and place them into my Movies of iTunes or my iPhone 4S! It used to be so quick and easy to click and drag what you wanted into your device, But now it's just such a pain! I ask if anyone has this same problem and better yet, if anyone has a solution to this? All considerate thoughts and actions are appreciated. Thank you.

When you click Write and open the new message editor, press Alt to show the Menu Bar, then enable all the toolbars under View/Toolbars. Plus, press F9 to show the Contacts sidebar.

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it works. (I
use PHP, but I'm sure you can modify for ASP.)
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