Itunes detects an Ipod but can't identify 7th gen Nano

Went through all the trouble shooting shown on the help/more info menu and still the same thing.
I can get the nano to stay connected to my comp only if I leave the Itunes error up and dont click ok in Itunes and then I see it in my devices on the comp!!!

Does the iPod work?
How is the iPod identified?
Does it appear in iTunes?
Tried another cable? Another USB port

Similar Messages

  • HT1386 itunes detects my ipod but doesn´t identify it

    i´m having problems with my ipod because itunes doesn´t identify it so i can´t update iOS 4.3 for downloading apps or anything....the only thing i can do is charge the battery....
    ¿what can i do???

    Have you tried here:
    iOS: Device not recognized in iTunes for Windows
    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - try anmother cable
    - try another computer

  • Always had no problem syncing iPod but now when I connect to computer it says iTunes detects a device but can't verify properly. Nothing is appearing under devices or on right hand side it's not saying "privates iPod" anymore to drag songs to.? Help

    iPod not verified properly in iTunes a device is detected. Then on right hand side of computer screen doesn't say privates iPod anymore to drag songs to from my library ? Under devices nothing is ther ? Always had no problem? iPod doesn't even beep when plugged in or automatically backup anymore because iTunes sees a device but not sure what it is? What happened? I've tried 3 different cords too!

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - See if another computer sees the iPod in iTunes
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • Itunes detect my Ipod but not show data and menu

    When I connect my Ipod to the computer (running xp sp3) , Itunes see the device , but when I click in it , Just appears the IPOD logo , no sync button or memory Status .
    [URL=http://www.imagebam.com/image/1c38e2154579824][IMG]http://thumbnails48.imagebam.com/15458/1c38e2154579824.jpg[/IMG][/URL]
    How ca I fix it ?
    When I try to connect to Itunes Store , Itunes not connect (stop at middle process) but without errors messages
    The first turn-on of the Ipod was in other computer , is that the problem ?
    Thanks in advance
    EDIT : After 2 days trying to make it work , while I was writing this discussion , the Itunes start to sinc "magicly"  and  now detect the Ipod .
             I think that must be an error in the product registration or something like that .

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    iOS devices (iPod touch, iPhone and iPad) use different drivers/services to be properly identified compared to other iPods.

  • My itunes detects my ipod but no my computer.... what i have to do???

    please help....!!!!!!!! urgent....

    Hello omar0003,
    So your iPod Touch appears in iTunes but not my computer?  Is that you are saying?  If so, that is supposed to be the case.  Your iPod Touch will not be recognized as a separate mounted drive.  For more information, see this article.
    http://support.apple.com/kb/TS1380
    B-rock

  • I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

    I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work

    I too am having the same problem. I'm glad to know it's not just me

  • I get the message Ipod detected but could not identify when i plugged in my new 7th gen Nano. Tried troubleshooting steps with no luck. Tried plugging in my old iPod and i get the same message.

    I get the message "Ipod detected but could not identify"when I plugged in my new 7th gen nano. Tried troubleshooting steps with no luck, Treid plugging in my old iPod that worked fine and I get the same message.

    Tried troubleshooting steps with no luck
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • ITunes unable to recognize iPod, error message along the lines if "iTunes has detected an iPod but unable to recognise" I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this

    Hi,
    I am need of help! I have had this issue for a while now and it's becoming frustrating.
    My iTunes installed on my HP Windows 8 Netbook is unable to recognize my iPod, the error message along the lines of "iTunes has detected an iPod but unable to recognise"
    I have followed all the trouble shooting tips and am still stuck? I am now being told by a friend I need a link sent to me to fix this??
    Someone please help me fix this problem.
    Many thanks.
    Matt.

    Hi
    So just close iTunes and re-open iTunes thats it and that worked for you?
    When you say reset your settings do you mean to factory settings? As my iPod was swapped at the store for a new one and the problem is still there...
    Thanks.

  • ITunes recognizes iPod but can't sync - driver missing?

    Here's the rundown. Several months ago, the complete content of the old XP machine where this iPod's library resided was migrated to a Windows 7 Home Premium system using LapLink PC Mover.  iTunes had never previously been installed on the Windows 7 unit.  iTunes appeared to be functional afterwards, but on the first and all subsequent instances of attempting to sync the iPod, clicking on the Sync button did and still does nothing.  I have tried connecting the iPod to multiple different motherboard-based and pcie-based USB ports, and to a USB2.0 external hub. (Sometimes the screen briefly flashes as though it was switching to the sync process monitor, but usually it's just no change.)  I've tried uninstalling all of the Apple software from the machine, rebooting, and reinstalling.  (When I say "all", that includes iTunes itself, Bonjour, Apple Software Update, Apple Mobile Device Support, and Apple Software Update, in that order.  Trying any other order produced complaints.  Quicktime is not installed on this machine; iTunes and the iPod are not used for video.)  In looking at the postings of others who have had similar issues, I found a recommendation to reinstall another driver that I have verified is not loading and is not running with the iPod hooked up:  Apple Mobile Device USB Driver.  I have tried to reinstall this driver, but it hasn't worked.  What I have come to suspect is that something in the Windows registry got borked during the transfer, and is causing the load process for the *needed* driver to fail, possibly by trying to load the old XP version.  But my registry-fu is not strong in this, so I'm looking to see if anyone else has run across this issue previously and found a solution.
    Points to note:
    Windows 7, installation was a port from XP via LapLink PCMover
    5th gen classic iPod 80Gb with 34Gb free
    iTunes version 11.4.0.18 is installed  (This was the current version when I started trying to find the problem.)
    Apple Mobile Device Support software is loaded.
    Apple Mobile Device USB Driver is NOT loading, either before or while the iPod is connected.
    In Device Manager, the iPod appears as a Disk Drive and as a Portable Device when connected, but does not appear in the Universal Serial Bus Controllers list.
    iTunes recognizes the iPod and can access it sufficiently to verify that it does not need to be updated.
    iTunes can eject the iPod.
    iTunes cannot sync the iPod.

    I can now expand the information somewhat.  On my second, very similar setup (5th gen Classic connected to Win 7/32 with iTunes 11.4.0.18) I was able to successfully do the initial sync of the iPod several weeks ago, but this afternoon, when I tried to sync it to include the music I had added recently, it failed in the same manner as the other system.  I really, really, really DO NOT want to downgrade to iTunes 12 with it's horrible antinavigation interface and lack of the very useful and needed Sidebar, but it is beginning to look like 11.4.0.18 is problematic, and I don't have an installer for anything else at present.

  • HT1386 i can't seem tp sync my old ipod touch to my new laptop. it says i need to upgrade my itunes on the ipod but i get an error. what do i do?

    i can't seem tp sync my old ipod touch to my new laptop. it says i need to upgrade my itunes on the ipod but i get an error. what do i do?

    Not good
    Error (-1)
    Try on another computer
    Also see:
    iOS: If you can't back up or restore from a backup in iTunes
    Then see:
    -1 error
    -1 error too
    If still problem  that means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Mac recognizes ipod attachment but can't identify

    I have a new ipod nano, when I plug it in to my computer's USB port, the icon comes up for a second and then disappears, and comes up with a message that my "computer recognizes an ipod attachment, but can't identify it. Please unplug device and plug back in." I've done that many times, and the same thing keeps happening. When I plug it in to my other laptop computer the icon comes up fine, but all my music is on my desk computer. I have an old G4 but it's updated to 10.4.11 and the latest updates all around that Tiger will handle. Dual 800 processors.
    Any ideas?

    Welcome to Apple Forums. Try this: http://www.apple.com/support/ipod/five_rs/nano3gen/

  • ITunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

    iTunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

    Just what are you doing and and what is the exact wording of the message?
    What version of iTunes is installed on the computer? The latest is 11/2

  • I can't get my new 7th gen nano to sync to my exsisting itunes. It keeps saying the ipod is not detected.

    I can't get my new 7th gen nano to sync to my exsisting itunes. It keeps saying the ipod is not detected.

    If youre like me, I have so many Apple devices, I always move things over manually rather than remember what to sync and what not to sync........ There’s an option to UNCHECK sync on any device if that helps you in ITUNES.
    On any device, like your phone, in ITUNES you can check the option for manual vs. automatically sync.

  • I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them.

    I am trying to sync my itunes with my ipod, but when I get to step 3 of syncing, it stops. Also, I deleted all the songs on my ipod, and when I go to my music in my ipod the songs are all still there and in a grey color and I'm not able to select them. How do I completely clear my ipod music, and how can I solve the syncing problem?

    Sync works the same way it always has, connect the device, select the content desired to sync and sync.
    All the media should be in iTunes already, iDevices are not and have never been backup devices.
    If this is a new computer, move the content from the old computer to the new computer.

  • Itunes gives me the message that it has detected an ipod in recovery mode, you must restore the ipod.  when I clikk the "restore" button the download begins and after 30 minutes, I get the original message that itunes detects an ipod in recovery mode.

    iTunes gives me the message that it has detected an iPod in recovery mode and that I need to restore the factory settings.  When I click the "restore" button iTunes downloads the software.  This is a 30 minute process.  Once the download completes, I get the same message "iTunes detects an iPod in recovery mode....".  I'm running Windows Vista and ZoneAlarm security software.
    I've tried this restore function multiple times and still get the same results. 
    I've also tried resetting the iPod by holding the wake/sleep button and the Home button at the same time.  The iPod turns on but shows the icons of a usb cable connecting to iTunes.
    Any help would be greatly appreciated.

    This maybe yuor problem:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .

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