ITunes Diagnostic Doesn't Find Audio CD or iPhone/iPad - Help!

I
I’m having issues with iTune to recognize my iPhone and iPad.  My iPod nano (G5) is recognized.  I’ve run diagnostics with two failures (No Audio CD Found, and No iPod, iPhone, iPad connected).  A month ago everything was working.  What happened?  I’ve spend many hours following the instructions that’s on the web without success.  BTW – the music list that’s on my ‘test’ CD is displayed in iTunes and can be played.  It’s very strange that the diagnostic shows a CD/DVD issue.  I don’t have a virtual drive.  'Importing the CD' works cleanly - no problems.
I am at a loss.  Any suggestions, phones numbers?
Thanks, Pat
Below is the diagnostic report
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
HP-Pavilion RP826AV-ABA a1750e
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0014B5E0092A3C90
Current user is not an administrator.
The current local date and time is 2011-07-17 16:22:10.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA , NVIDIA GeForce 7500 LE
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 72dfc61552d02f347bc3653b3c001aea
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:      {3D6285FF-7CD0-4784-99E2-8F34C6839F81}
Description:          NVIDIA nForce 10/100/1000 Mbps Ethernet
IP Address:           192.168.0.105
Subnet Mask:        255.255.255.0
Default Gateway:  192.168.0.1
DHCP Enabled:    Yes
DHCP Server:       192.168.0.1
Lease Obtained:   Sun Jul 17 15:28:25 2011
Lease Expires:     Sun Jul 24 15:28:25 2011
DNS Servers:       192.168.0.1
Active Connection:               LAN Connection
Connected:           Yes
Online:                  Yes
Using Modem:      No
Using LAN:           Yes
Using Proxy:         No
SSL 3.0 Support:   Enabled
TLS 1.0 Support:   Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-07-17 16:18:57.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2510.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
E: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
**** Device Connectivity Tests ****
iPodService 10.3.1.55 is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller.  Device is working properly.
Standard Enhanced PCI to USB Host Controller.  Device is working properly.
FireWire (IEEE 1394) Host Controllers:
AGERE OHCI Compliant IEEE 1394 Host Controller.  Device is working properly.
Most Recent Devices Not Currently Connected:
iPod nano (5th Generation) running firmware version 1.0.2
Serial Number:     YM015EPQ71V
iPhone 4 running firmware version 4.3.3
Serial Number:     61120JJWA4S
iPad running firmware version 4.3.3
Serial Number:     DLXFPEWMDFHW
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

After trials and tribulation I found the fix to the iPhone issue.   I removed the USB connect to my external drive (buffalo backup).  After booting up, iTunes recognized my iPhone and iPad.  Major issue resolved.  iTunes diagnostic still doesn't find the Audio CD/DVD, but seems to function correctly.  I will following other discussion topic "Error 2510 regarding CD/DVD drives"
- Pat

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