ITunes DID NOT SAVE anything I've spent hours and hours setting up
iTunes DID NOT SAVE anything that I've set up. I've spent like a whole day setting up my iTunes library, and syncing everything with my iPod. The next day, I open up iTunes and EVERYTHING'S GONE.
See this post.
tt2
Similar Messages
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I received an email this am telling me I was charged for a purchase I made of .99 this am. I did not purchase anything. I contacted PayPay and was informed it was for a recurring monthly .99 fee..I don't know what that is and don't want it. What is it? PayPal cancelled any further payments for this. I was informed I needed to request refund from ITunes. I did that. Why was I charged a .99 recurring fee? I purchased, or thought I did, an app called "Appzilla2" on Jan 10 for .99 cents. Does this mean I must pay .99/monthly to use it? If so, please cancel the appzilla.
We are itunes users just like you. We cannot cancel anything.
Look at your purchase history and see what the charge is for. Contact itunes support if need be. -
I've tried using multiple cords to connect to a computer, I've tried multiple computers, I've tried resetting all my settings on my IPhone, I've reinstalled and redownloaded itunes, and I've completely updated my iPhone and iTunes. Nothing works. I'm at the very end of my rope as this memo was a very important interview and I need to recover it.
Thanks for any help!Anything?
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I wiped my computer and when I reinstalled iTunes, none of my songs ect were listed. Have I lost all my songs for good and need to redownload and copy my CDs???
Why doesn't the Apple ID remember everything for when you change computers or do a wipe? So frustrated and unhappy now.Songs you upload into iTunes via MP3 file or CD are stored locally. You would need to do those again if you wiped your hard drive (assuming you didn't have a backup of your iTunes library)
Songs you download through iTunes are downloadable again with your ID at no additional charge. -
Why am i being charged dollars when i did not buy anything!
why am i being charged ($1.05 on several occations ) when i did not buy anything, just downloaded free apps and sometimes i have updated few of those free apps.
all i see is charges our of no where! it doesn't happen every time i do a free download (games. etc,,).. and am sure what i download is from 'top free
i have a susption that it happens when i update some of my free apps, because some times the charges are more than $1.05,, but rather 3,4,5,6,7!!!
please explain, i can't figure out whats happening !why am i being charged ($1.05 on several occations ) when i did not buy anything, just downloaded free apps and sometimes i have updated few of those free apps.
Apple "veriifes" your Apple ID account information everytime you download media whether free or paid thus the authorization hold. Your account will be credited the amount of the holds usually within 24 to 48 hours.
Read here > iTunes Store & Mac App Store: About credit-card authorization holds -
Itunes did not warn me on a previous purchases
2 days ago I purchased the movie Legends of the fall then I realize that i had it already, why itunes did not warn me, could It be fix and get my money back.
Did you not check your lbrary?
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I have Norton's security suite under the old version the Idenity protection worked. I kept all my passwords under this which used a master pasword I did not save my passwords any were else and now can not get it to work supplying passwords for my logon site.
Symantec need to correct a mistake they made with their add-ons. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894
They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12 -
Most of the songs on my iPod Classic no longer show up on iTunes on my laptop. I deleted iTunes & installed the latest version but this did not change anything. For example on 1 playlist I have 66 songs but only 1 shows on the iTunes screen. Thanks you for any help.
See Empty/corrupt iTunes library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2 -
I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!
In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.
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Received confirmation from ITUNES for $699.99, not me. Did not order anything.
recieved conformation from I Tune for $699.99, not mind, did not buy anything, what to do?
If the charge appears to be real, contact the iTunes Store.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
Cheers, Tom -
Purchased music in Itunes and it did not download anything but the titles of the songs.
purchased music in Itunes and it did not download anything but the titles. I cannot find where I can get support to get my purchase fixed. IThis is the most frustrating support system ever.
Where can I get support?Does the Store > Check For Available Downloads menu option find it ? If not, then depending upon what country that you are in (music can't be re-downloaded in all countries), does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading (if there is an complete download of the track listed in the Music part of your library then you will need to delete it from there before it will get the cloud symbol in Purchased for redownloading) ?
If you can't download it via either of the above then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hello, I did not buy anything, but iTunes charge me 1000 dollar
Hello, I did not buy anything, but iTunes charge me 1000 dollar. I even do not know the purchasing untill the bank block my card. I want to get my money back.
Does anything show on your account's purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If it does, and you didn't make the purchase(s) and nobody else has access to your account or devices and made them, then try contacting iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If nothing shows on your account's purchase history then you should also contact your card issuer. -
The latest version of iTunes did not install properly on my Windows 7-64bit PC. I am getting the following error message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services."
I have tried the following troubleshooting steps without success:
Restart PC
Uninstall iTunes and attempt to reinstall
Verify that I am signed in as an administrator
Download and save iTunes64Setup file, right-click, and run as Administrator
Disable Norton antivirus software
Any suggestions would be greatly appreciated!Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
TS1424 I did not buy anything yesterday, put my money back in my ACCOUNT!!!!!
I did not buy ANYTHING AT THE ITUNES STORE, put my money back and I no longer want to pay for Pandora, I want free version, pay version *****.
Thank youWe are not Apple here. Direct your question to iTunes Support:
https://expresslane.apple.com/Issues.action
Cheers,
GB -
SONG STOPPED PLAYING AND RESETS. ITS BRAND NEW AND I DID NOT DO ANYTHING
I just got a new iPod nano 7th generation on December 26 2014 and i got a glitch. any song stops playing and resets. I did not do anything.
Hello Daniel,
It sounds like you may need to restore your iPod nano and resync the music from your computer to resolve this issue. Here are some specific troubleshooting steps:
iPod nano (7th generation): Hardware troubleshooting - Apple Support
http://support.apple.com/en-us/HT203681
The Five Rs: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have an issue with iPod nano. Try these steps one at a time until the issue is resolved. If one of the following doesn't help, read on for solutions to specific issues.
Reset iPod nano. First, make sure iPod nano is charged. Then press the Sleep/Wake button and the Home button for six seconds, until the Apple logo appears.
Retry with a different USB port if you cannot see iPod nano in iTunes.
Restart your computer and make sure that you have the latest software updates installed.
Download and reinstall iTunes.
Restore iPod nano.
Restoring iPod to factory settings - Apple Support
http://support.apple.com/en-us/HT201540
Background
It's important to understand the difference between updating and restoring. Updating simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restoring erases the iPod's disk and restores iPod to its original factory condition.
Warning: Because restoring erases all the songs and files on iPod, back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
Note: See this article if you need to restore an iPod shuffle.
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
Learn more
How to rename your iPod
iPod does not appear in iTunes or on the desktop, an exclamation point or sad iPod icon appears onscreen
iPod only shows an Apple logo and doesn't start up
Your Windows PC doesn't recognize iPod
iPod doesn't appear in iTunes or on my Mac desktop
Last Modified: Jan 14, 2015
I hope this information helps ....
- Judy
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