Itunes disabled my account help?
Whenever i try to purchase a song on itunes something pops up and says that my account has been disabled and gives me a website which doesn't help me at all. I have changed by password twice like it says to and nothing has changed can anyone help me?
I am having the same problem with a disabled iTunes account.
Sarah-Marie - here is the email form for iTunes:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Edit%20Account%20Information
Let me know if you have any luck!
Similar Messages
-
ITunes disabled my account...how long does it take to enable it again?
??
No, it doesn't. It only takes you to the Password Retrieval page where you have to come up with another password.. No form. When I click on the "click here to fill out the form" link, No form! just the Password Retrieval page, No form, No help, No details as to what to do or what to expect, I hope you prove me wrong, but so far I'm right. Show me the form, show me the details as to what to do and what to expect when I do what ever it is I have to do to enable my iTunes account again. Now that would be helpful.
-
I changed my apple ID username and password from previous account and now I cannot play music purchased under previous account username/password.
Please help.Such codes are given away as promotion etc - no idea where to get such a promotional code in your country.
Ask someone to gift you a single song instead. -
Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?
Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/
-
I tried buying an album off of the iTunes Store but I didn't know the security question answers. I reached the limit for the amount of answers and now it disabled my account from buying for 8 hours but I want the album by tonight! Can anyone help?!
If you've disabled your account for 8 hours then you will need to wait until the 8 hours have completed.
When the 8 hours are up, then if you have a rescue email address (which is not the same thing as an alternate email address) on your account then you should get a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
i am from Lebanon and they did disable my account because of authorization they did my cousin without my knowledge, and i did change the password of my account and the webcard used please can u help me to know how to get my account back
http://www.apple.com/support/itunes/
-
i need help so help me please!!!
Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support -
my iPad is disabled - connect to itunes... HELP please
You will need to connect the iPad to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode for your computer's iTunes to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
I recently had to wipe my computer (PC), because of virus, etc destruction, so I'm reloading programs, etc. and now my newly reinstalled ITunes account is only reading I guess the initial library that I had when first using it, so many years ago...not reading purchases or updated playlists, etc...which ARE ON MY IPOD, (classic, 30G), and very importatn for me for work because I teach dance and need my music and playlists, etc. How can I sync my IPOD to my ITUNEs library without deleting or currupting all the music on my IPOD???! HELP! Never understood why Itunes is so tricky, and don't want to destroy my IPOD music...but need to transfer the music from my IPOD to my ITUNes library!..HELP?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
My iPod touch is permanently disabled and it says to connect my iPod to my iTunes yet when I do that, it tells me to type in pass code even though it's still disabled. PLEASE HELP ME
I have the same problem with mine... but im trying to find a way to fix it without restoring it...
but one fix is to shut it down completely ... then press and hold BOTH the power button and the home button .. hold both of those 4 ten seconds .. then release the power button but still hold down the home button .. and then it'll show something that says "connect to itunes" once u get it connected to itunes , click the restore button ... BEWARE THIS WILL WIPE OUT EVERYTHING ON YOUR IPOD!!! IT WILL RESTORE IT BACK TO FACTORY SETTINGS , AS IF U JUST BOUGHT IT !!!!! then it should work fine again .. but u will lose all data on there besides the things you have synced with itunes already..
Thats y im iffy with doing this , im trying to find a fix where i wont have 2 restore it but i dont think there is 1 :'(
good luck tho
~sam -
Why are iTunes, View, Window, and Help menu items disabled?
I am frequently encountering an issue in iTunes 10.5 (141) where all the menu items in the iTunes, View, Window, and Help menus are disabled (greyed out). Why is this happening and can it be stopped?
I've seen this issue on different Mac OS X 10.7.2 machines. It seems to occur during playlist manipulation, where I'm making new playlists, adding items to them and editing them and the items. In the worst cases, I'm forced to quit and restart iTunes, although I have to quit by using the context menu option in the Dock as the Quit option is disabled in the application.
I'd appreciate any advice on workarounds for this that don't involve quitting and restarting iTunes.I'm also having the same issue. It was happening with 10.5.1 and now still with 10.5.2. I'm using a 2008 iMac running 10.6.8. I do not use iTunes Match. This seems to happen for no apparent reason i/o/w, I can't determine a pattern as to when it happens, but it occurs about once in every 10 times that iTunes is open and it seems to happen after it's been open for a while, but again, no particular pattern.
Sometimes, all the menu items are grayed out, and other times, 70% of the menu items are grayed out. I can still use the other functionality in iTunes, but must must Quit from the dock (it quits gracefully and no Force Quit is necessary). Relaunching restores eveything to normal for about a week.
I work with technical diagnostic issues and can usually pinpoint a problem, isolate an issue, or determine a pattern, but this one has me stumped. I thought 10.5.2 might fix it, but no. Maybe 10.5.3? -
Itunes error message, account disabled not for security reasons
Just received an itunes error message, account disable not for security reasons. How do I enable the itunes account? This is a valid account that has been used for during the last six months.
All you can do is contact iTunes since resetting the PW did not work.
Apple - Support - iTunes - Contact Us -
I just recently downloaded the newest version of iTunes and am signed into my iTunes account, but I am unable to access the iTunes Store. I didn't get an error message with a reason why I am unable to connect, I'm just not able to connect to the iTunes Store. Please help!
https://discussions.apple.com/message/22904334
-
My login option turned to disabled ，according to the tips ,i've changed my passwords many times, but i still can't login my itunes store ,who can help me to solve the problem?
Try here > Can't connect to the iTunes Store
Try disabling anti virus software and turning off the Firewall. -
um my iphone is disabled and says you need to connect to itunes. I have never ever connected to itunes on a computer as i only just got it so someone help me!!!!! can i still download itunes or what OMG help :o
Download iTunes: http://apple.com/itunes/download/
...and use it to restore your iPhone in Recovery Mode: http://support.apple.com/kb/HT1808
Maybe you are looking for
-
How can I prevent iTunes 10.5.2.11 64bit on Win7 64bit hanging while "Accessing iTunes Store"
Recently iTunes has started to hang on open on my win7 64 bit system. It attempts to access the itunes store before I can do anything else, and simply hangs. I can't proceed past this point, so can't configue any options such as deauthorising then
-
I am attempting to replace a failed hard drive on a F500 Vista laptop. I have a home premium recover
I am attempting to replace a failed hard drive on a F500 Vista laptop. I have a home premium recovery DVD (1 of 1) and It runs the recovery after a while of loading, and it creates a 24GB partion and loads about 2.6Gb of information on it. the it eje
-
MacBook Pro won't detect network printer Canon MF4150
I have a multifunction printer, Canon MF4150, hooked upto a PC Desktop and I have enabled printer sharing. The printer is detected and works fine on my PC Laptop. However, when I try installing it on my 13" MacBook Pro, the **** thing won't show up.
-
My version of LR-5.7 (OS X 10.8.5) apparently does not save the .NEF (Nikon RAW) edits done in the basic module. That means that I can correct exposure, highlights, shadows etc. but once I go to another picture and returned to the edited one the hist
-
CSS layout, again...at wits end
I'm tellin' ya, I've been trying to grasp this stuff for 2 weeks, and it's just not working. I am trying to recreate a pretty simple layout that I've used before pre-CSS, using tables. It's a simple top "banner" area, then 2 columns in the middle (on