Itunes disc locked

I've had a MacPro for just over two weeks now and in the last week I've got the "disc locked" error message three times now with iTunes. Also when I shut iTunes down the "saving library" box is there for 10 minutes+ and then I'm advised to force quit - which causes the disc lock message.
Very frustrating experience as, other issues aside, this wasn't a problem I had with iTunes on my PC. My Mac's still in warranty - should I unintall iTunes and reintall it and start the whole library again (I've lost the library once when trying the fix of dragging it to the desktop and copying it back) or should I just take the Mac back to the Apple store and ask them to fix it given hopw long I've had it...

Reset permissions.
http://www.mydigitallife.info/how-to-take-ownership-and-grant-permissions-in-win dows-vista/

Similar Messages

  • Help please - iTunes disc burner or software not found... with full troubleshooting details

    In iTunes 11.1.3.8 on my Windows 8 HP Laptop, when trying to "Burn Playlist to Disc", I get the Burn Settings window "E: hp DVD A DS8A9SH", then I select MP3 CD and click "Burn", I unfortunately get the dreaded iTunes "disc burner or software not found...". I think this is the second time this has happened (first time I think a simple reboot fixed it), and I assume because iTunes was updated this issue came back again and I cannot burn MP3 cds anymore because of it!
    I've followed all steps outlined in this support article "iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install" (http://support.apple.com/kb/TS2308)
    Solution 1, no updated firmware was available for dvd drive.
    Solution 2, not relevant because those files were not present when I looked for them.
    Solution 3, I'm familiar with regedit and did exactly what the step by step instructions told me including rebooting multiple times to completely remove Gear drivers/keys, installing the new Gear driver files with their official setup file "For 32-bit and 64-bit systems:" from http://www.gearsoftware.com/support/drivers.php (and gave another reboot just in case) and opened iTunes at the very end of the entire process.
    Still getting the dreaded "disc burner or software not found..." error when trying to burn a playlist to a CD. The weird thing is when I click Burn playlist to a CD, I see the DVD drive "E:  in the next prompt which asks for Data CD/MP3 CD, Audio CD.
    So I clicked on Help > Run Diagnostics, selected "CD/DVD Drive tests" only and clicked "Next".
    Window says "To begin the test, please insert a prerecorded audio cd..." so I did that and clicked "Next".
    Under "Choose an optical drive to test:", the drop-down menu only shows "[Choose a Drive]", no other options. Under "Optical drive:" it says "No drive chosen for testing.", and I click the "Next" button.
    Here are the diagnostics output I got:
    Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
    Hewlett-Packard HP Pavilion g6 Notebook PC
    iTunes 11.1.3.8
    QuickTime not available
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 002AB1700B7C4780
    Current user is not an administrator.
    The current local date and time is 2014-01-20 18:23:52.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.3.8 (x64) is currently running.
    iTunesHelper 11.1.3.8 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    I'm extremely confused as to what to do next. I was thinking I should try reinstalling iTunes but I'm not sure that would even work and I'm so paranoid about installing it correctly and referencing the right existing library files that I'd like to see other suggestions first.
    Any help from the community or Apple would be tremendously appreciated and I would be glad to do more testing and provide more details. Thanks!

    Hi there aaxim,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
    http://support.apple.com/kb/TS2308
    -Griff W. 

  • Itunes is locked error

    i just reinstaled itunes after my dad did a system restor for no aperant reson and when i click the icon i get the liscens agrement and after i click yes i get an error that says "itunes is on a locked disk, itunes is locked, you dont have permision" i dont know wat to do plz help
    thnks
    Compaq Persario S4020WM   Windows XP  

    Even after uninstalling the .itl file remained in my itunes music folder. I deleted this file after uninstalling again and then reinstalled and the issue was resolved.

  • My itunes is lock i cant open itunes one massege send to me the liberary is lock

    hi icant open itunes because itunes is lock in windos i uninstal and inestal but icant open

    Place the iPod in recovery mode and then connect the iPod to its syncing computer and restore the iPod vi iTunes.

  • ITunes is locked up

    ITunes is locked,none of the touch keys respond so I'm unable to use iTunes .Any suggestions ?

    Thanks that seems to have worked ,very grateful for the help, I'only had the iPad a few days so a bit wary of it.

  • I have updated to a new windows computer, and after transfering itunes library via iphone, the app section of itunes is locked and I cannot access it. How can I fix this?

    I have updated to a new windows 7 computer, and after transfering my itunes library via iphone, itunes has locked me out of the app section of my phone. I can not add or remove apps using itunes. Is there a way to fix this? I have authorized, deauthorized, restarted, rebooted, and reset both my computer and iphone. Anyone got any ideas?? Thank you!

    The safest way to do this would be to copy your itunes library to an external drive. For the purposes of this excersize the new Laptop would be the external drive 
    Here is the support article
    http://support.apple.com/kb/ht1751
    Then you could erase the iPhone and resync it without losing any content.
    If this option is not open to you then this article contains ways to get your content off your iPod
    https://discussions.apple.com/docs/DOC-3991

  • My itunes is locked, how do you unlock it?

    I forgot to add the capital letter in my password and tried to many times, now my iTunes is locked. im not in a area where I can call them so how do you unlock your iTunes so that I can start downloading again

    If you've disabled your account by typing in the wrong password then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on any iOS device that you have by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on them.
    If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • ITunes is locked up on the IPad-how do I unlock

    ITunes is locked up on the IPad-everything else is fine.  How to unlock ITunes.

    Quit iTunes and restart your iPad,
    Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    If that doesn't work - reset your iPad.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

  • My Itunes has locked.

    While trying to remember how 2 place a new cd onto my nano i some how locked my itunes and also uploaded all of my fathers very disturbing country music which i can now not get off as itunes is locked and untouchable... This is driving me insane and i have no idea how to fix it. Please help Please Please Please.... there is only so much kenny Rogers i can take. no offence if anybody out there likes Kenny Rogers.
      Windows XP  

    ha, very funny.
    So there is a lock symbol showing in iTunes for your nano? That means it is set for automatic update.
    Change your iPod options to manual update and the lock will go away.

  • TS1436 when i try to burn a playlist using itunes i get this message at the top of itunes "disc recording not found" any solutions

    when i try to burn a playlist using itunes i get this message at the top of itunes "disc recording not found" any solutions

      Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
    Gateway T5254
    iTunes 10.7.0.21
    QuickTime not available
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver not found.
    Bonjour 1.0.6.2 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 002EA6FC09015990
    Current user is an administrator.
    The current local date and time is 2012-10-03 15:59:17.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA , NVIDIA GeForce 6100 nForce 405
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: 2a5aa2a020c605e8b6db3d153f68aa7e
    The driver AFS.SYS is installed on the system.
    iPodService 10.7.0.21 is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    No drivers in UpperFilters.
    Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the "Add or Remove Programs" control panel.

  • HT201406 I cannot get my touchscreen to work not even able to slide to turn on. tried resetting, waited for the apple and then the usb itunes disc/music note appeared then nothing.. is this ipod junk?

    I cannot get my ipod touch touchscreen to wrok not even able to slide to turn on. Ive tried resetting, waited for the applie.. long wait then the USB plug appeared wit Itunes disc/music note then it just stayed there.. is this ipod junk?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    iOS: How to back up your data and set up as a new device
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I cannot access itunes on my pc. It says itunes is locked, locked on a disk, don't have right permissions

    I cannot access itunes on my pc. It says itunes is locked, locked on a disks, don't have right permissions.

    Since this question is related to an issue with iTunes, I would post this in the iTunes forums.
    https://discussions.apple.com/community/itunes
    B-rock

  • I cannot access itunes on my pc it says itunes is locked, locked on a disks, don't have right permissions

    I cannot access itunes on my pc. It says itunes is locked, locked on a disk, don't have right permissions

    Since this question is related to an issue with iTunes, I would post this in the iTunes forums.
    https://discussions.apple.com/community/itunes
    B-rock

  • Why does itunes get locked with last update after clicking on search button ?

    Why does itunes get locked with last update after clicking on search button ?

    Why does itunes get locked with last update after clicking on search button ?

  • My iTunes Account locked me out

    My iTunes account locked me out and I Can't download music without answering security questions. I forgot the answers. Help

    Reset Security Questions
    http://support.apple.com/kb/HT5312
    If you can't solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

Maybe you are looking for

  • Isdn bchan-number-order ascending round-robin is applied but not working

    isdn bchan-number-order ascending round-robin is applied but not working ios c3825-spservicesk9-mz.124-21.bin relevant config controller E1 0/3/0  framing NO-CRC4  pri-group timeslots 1-31 interface Serial0/3/0:15  no ip address  encapsulation hdlc  

  • Problem with PJC (Print Dialog) - Forms 10g

    I have a problem with my PJC for Forms 10g r2. When I try to connect and run my PJC (raise Print dialog and put printer name in some text item) I get following message: oracle.forms.net.ConnectionException: Forms session <2> aborted: unable to commun

  • Problem in Standard Costing

    Dear Friends, When i am running standard cost estimate, indirect overheads are calculated from KP26. Suppose i have maintained the Machine Cost Rate at Rs. 60 for 1 Hour. When i run the standard cost estimate for that material, it is calculated by Rs

  • Tunes crashes every time i try and submit cd info to gracenote?

    Importing some discs to I tunes the cd info is not detected by Gracenote.  Using submit cd info to Gracenote I tunes crashes the moment I type the first letter. Can anyone assist.  If there is a conflict with another program I am not aware of it?

  • [SOLVED] Neither wired nor wireless work on new Lenovo X201.

    Hello there! I just received a beautiful new X201, and I've had nothing but trouble in trying to get access to the tubes. lspci | grep Net gives me Ethernet controller: Intel Corporation 82577LM Gigabit Network Connection (rev 06) Network controller: