Itunes displays message "this phone cannot be used because the apple mobile device service is not started
itunes displays message "this phone cannot be used because the apple mobile device service is not started
Type " apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.
Similar Messages
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Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
I just got an iphone and am trying to connect it to my itunes account. Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started. How do I start it? Have already been back to the store with it and no change.
http://tinyurl.com/3hs3g2u
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I cannot not add iTunes to my iPad, I receive the following error message: "This iPad cannot be used because the Apple Mobile Device service is not started".
http://lmgtfy.com/?q=%22Apple+Mobile+Device+service+is+not+started%22
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Error message:This IPHONE cannot be used because the Apple Mobile Device service is not started. It is a 3GS version 4.3.5 (8L1). I had upgraded my ITUNES and after two attempts to update to IOS 5 (it timed out each time), I am now getting the message above. everything seems to be working. I have rebooted both computer and IPHONE. I am have had for couple of years. Anyone have other tips or ideas?
There are instructions on this page for how to start it and how to set it to start automatically : http://support.apple.com/kb/TS1567
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hi, i connected my ipad to my computer to transfer movies i downloaded from itunes...never had problem untill now...when i connected the ipad i recieved this message " this ipad cannot be used because the apple mobile device service is not started" i do not know what this means or how to fix?
Take a look at this link, http://support.apple.com/kb/TS1567
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When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I am all of a sudden unable to sync my iphone with my computer. I get the following error message: This iphone cannot be used because The Apple Mobile Device service is not started.
my iphone with my computer
Windows?
Instructions here > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When I try to sync my iPhone 4S with my computer, I get this message: "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean, and how can I fix it?
means that apple mobile device service needs to be started try this article to get it turned back on
Restart apple mobile device service -
Everytime i connect my ipod to the computer, itunes says that this ipod cannot be used because the apple mobile device service is not started, what should i do?
See this article for how to restart this service.
http://support.apple.com/kb/TS1567
B-rock -
I plugged my ipad into my pc and got this message: This ipad cannot be used because the Apple Mobile Device service is not started. I have had this ipad for almost 2 years, the pc for 2 1/2.
Maybe you need to restart the Apple Mobile Device Service. This will tell you how to do that.
http://support.apple.com/kb/TS1567 -
Error message this itouch cannot be used because the apple mobile device service is not started
Went to sync my itouch and got the error message: This itouch cannot be used because the apple mobile device sevice is not started. This has never happened before. I have deleted my itouch, but could not restore since it is no longer being recongnized in itunes. What can I do to fix this?
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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I HAVE SYNCED MY IPHONE 4 MANY TIMES SUCCESSFULLY. TODAY WHILE TRYING TO SYNCE MY PHONE, I HAVE AN ERROR MESSAGE WITH A YELLOW TRIANGLE THAT STATES "This iphone cannot be used because the Apple Mobil Device service is not started.
Can i get some help please?
Thanks,
BrianI'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
My itunes is no longer recognizing my new ipod when I plug it in . I am getting a message in itunes that says, " this ipod cannot be used because the apple mobile device is not started." I have tried the troubleshooting tips but not sure what to do next. My itunes is updated to 10 and ipod has not been connected to itunes since Oct. Should I update my ipod to 6.1.3? It is only at 6.0.1 I have not done this yet. My itunes is saying version 10. My ipod is not backed up on icloud so i do not know what I should do. I use the same account as My iphone which is backed up by icloud. Please help. Need to put songs on my ipod.
Hello R Hic,
I found an article that goes over how to restart and troubleshoot the Apple Mobile Device Service on Windows. I would recommend following the steps listed in that article and that should resolve your issue.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Hope that helps,
Griff W. -
my iPad 2 won't sync, when iTunes opens I get this error message...This iPad can not be used because the apple mobile device has not been started, please help
http://support.apple.com/kb/TS1567
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