Itunes displays the error message

Hi All,
I installed latest iTunes from apple. I can play the songs on the list (imported from CD). When I plug-in the IPod shuffle I get the following error message:
The software required for communicating with the Ipod installed correctly. Please re-install itunes.
I have re-installed 4 times. I have read on followed directions from http://docs.info.apple.com/article.html?artnum=93716
Any ideas or suggestions would be great. Three kids waiting to use Christmas presents.
Thanks.

My suggestions, when Restoring the iPod.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your iPod to the PC, using a high speed USB 2.0 port at the back of your PC.
Disconnect all other USB devices, except the mouse and keyboard.
Stop all other programs except iTunes.
Good Luck!

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