Itunes does not launch
for about a week now my itunes has not been coming up,
everytime i double click it to launch it, nothing happens?! seems like it is not launching.
Please, please help
many thanks Rob
I am having the same issue. Start today. I was importing a CD and iTunes stopped working. Been looking for all kinds of solutions. I would love help.
Similar Messages
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Hi.... i have downloaded and installed Lion. iTunes does not launch when I connect it to my mac. The correct box is ticked in 'Summary'. Any ideas? Thx. The same thing happens with my ipad.
Hi there Bry,
If you want to be able with out it syncing automatically, you can disable the automatic syncing feature following the instructions in the article below.
iTunes 11 for Mac: Require a prompt before automatic syncing
http://support.apple.com/kb/PH12120
Hope that helps,
Griff W. -
Tunes does not launch requests update to Quicktime 7.5.5 which already updated to 7.7
Tunes does not launch requests update to Quicktime 7.5.5 which already updated to 7.7
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Installed the latest itunes, does not launch on vista
If this was my first encounter with Apple, I would just have cancelled the whole thing.
I installed the latest software on a Dell Inspiron running with WindowsVista. I used the previous version on this same computer without any hassles. I cannot get itunes to launch on the computer after the new installation. I get a message "Media device manager has stopped working".
Quicktime is in order and updated.
Media device manager is nowhere to be found.
Your site does not provide me with a link to install Media device manager on its own or upgrade it or I cannot find it.I'm wondering if I should try uninstalling iTunes and then reinstalling it that way. However, I'm afraid I'll lose all my songs and videos.
My songs are backed up on my Video iPod, but not my videos.
I also just got an iPod Touch for Christmas, and I can't get it to work yet without the iTunes opening.
Anyone who can help, it'd be greatly appreciated. -
ITunes does not launch in Windows 7 (BEX/APPCRASH)
I have been having this itunes error since I updated to 10.5
I am running Windows 7 Professional 32 bit
I am able to run Quicktime 7 normally
When I try to open iTunes, the pointer shows the spinning wheel briefly, then nothing. There is no error message. I tried updating windows and drivers to the latest versions already. In addition, I followed the troubleshooting steps on the apple website, and all to no avail. Disabling all processes except Itunes and its helper app still not solve the problem, neither is creating another user account the solution.
I decided to check out the event viewer and these are 4 logs that i see.
Faulting application name: iTunes.exe, version: 10.5.0.142, time stamp: 0x4e9243f2
Faulting module name: kernel32.dll, version: 6.1.7601.17651, time stamp: 0x4e2111bf
Exception code: 0xc0000005
Fault offset: 0x0004c35d
Faulting process id: 0xfb8
Faulting application start time: 0x01c1928683085e69
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: C:\Windows\system32\kernel32.dll
Report Id: c27df17d-fe79-11d5-9dae-0018f3f5ef96
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 10.5.0.142
P3: 4e9243f2
P4: kernel32.dll
P5: 6.1.7601.17651
P6: 4e2111bf
P7: c0000005
P8: 0004c35d
P9:
P10:
Attached files:
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_iTunes.exe_5b5943c2b5cd8df5f87bf0359691729163e618_0ebc62f7
Analysis symbol:
Rechecking for solution: 0
Report Id: c27df17d-fe79-11d5-9dae-0018f3f5ef96
Faulting application name: iTunes.exe, version: 10.5.0.142, time stamp: 0x4e9243f2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0031dfa0
Faulting process id: 0xbe4
Faulting application start time: 0x01c19286911b3829
Faulting application path: C:\Program Files\iTunes\iTunes.exe
Faulting module path: unknown
Report Id: d1f86217-fe79-11d5-9dae-0018f3f5ef96
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: iTunes.exe
P2: 10.5.0.142
P3: 4e9243f2
P4: StackHash_2264
P5: 0.0.0.0
P6: 00000000
P7: 0031dfa0
P8: c0000005
P9: 00000008
P10:
Attached files:
C:\Users\SAM\AppData\Local\Temp\WERC071.tmp.WERInternalMetadata.xml
C:\Users\SAM\AppData\Local\Temp\WERC591.tmp.appcompat.txt
C:\Users\SAM\AppData\Local\Temp\WERC830.tmp.hdmp
C:\Users\SAM\AppData\Local\Temp\WERCA92.tmp.mdmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_iTunes.exe_171b7d45c933d21c4b62ae64e2849e6c61e7ec2f_cab_07a8cc53
Analysis symbol:
Rechecking for solution: 0
Report Id: d1f86217-fe79-11d5-9dae-0018f3f5ef96
Report Status: 68
Any help is very appreciated!Nowadays people don't back up to CD/DVD. They get an *external hard drive* and copy over their entire iTunes folder, and whatever else they are backing up.
The advantages are (1) this method does not depend on iTunes's horribly unreliable burning capability (2) you can look at the external and see that the stuff you backed up is really there. (If you want to see an unhappy person, it is when they try to restore from CD/DVD and discover that it did not burn correctly in the first place.) (3) it lets you back up your other valuable files besides your music. -
ITUNES DOES NOT LAUNCH IN WINDOWS SEVEN 32BIT
I TUNES NOT LAUNCHING IN WINDOWS 7 32 BIT
Restart Computer.
Refer steps here to delete SC file(s):
Win7/Vista http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776
Then proceed to repair your QuickTime. START > CONTROL PANEL
WinXP - Add n Remove Programs
Win7/Vista - Programs n Features
highlight QUICKTIME and click CHANGE then REPAIR -
Itunes does not launch when iphone is connected
Lately when i connect my iPhone 4, iPhoto opens, but iTunes will not. The last 5 times I have tried to sync, none of my music has copied over. I have tried a full restore on the phone. Mac OS 10.6.8; iOS 4.3.5
Hello 51kFred,
Here is a resource that should help resolve the iPhone not showing in iTunes.
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/#section_1
All the best,
Sterling -
ITunes does not launch with new User Account (Vista)
One of my limited user accounts on Windows Vista because corrupt, so I created a new limited User Account and copied ALL of the files from the old to new.
Now, when I try to launch itunes on the new user account, it will not open at all. Itunes works on my administrative account, with no problem.
Can someone tell me the most pain-free way to resolve this issue. And, whatever solution, will I be at risk of losing my itunes libraries?
Thank you in advance.Hiya. Delayed again. Browsers being cranky. (I blame the aftershocks.)
It's actually plausible that it was installed in there (by doing a run as administrator on the installer itunes64setup.exe, perhaps). Because that suggests a possible cause for these continual permissions-related problems.
A lot of what you're seeing is consistent with damaged ACLs (access control lists) on files, folders and registry keys. Although it's a lot rarer than it used to be, one of the ways you could get borked ACLs was if a program (like iTunes or QuickTime) was installed in one user account, and then the user account it had been installed in was deleted (or otherwise rendered unusable).
We don't know which particular permissions are stuffed up here. But there's a shotgun approach to fixing them which used to work okay, although it's a bit fiddlier to do on a 64-bit system than a 32-bit system.
I'd strongly recommend setting up a system restore point prior to doing this, so you can revert if things turn to custard.
The basic technique you follow is from the following blog entry *with one important modification.*
[Solving setup errors by using the SubInACL tool to repair file and registry permissions|http://blogs.msdn.com/b/astebner/archive/2006/09/04/solving-setup-e rrors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx]
The modification is that when you're editing the file to replace YOURUSERNAME with the name of the account, edit the first line so that %ProgramFiles% instead says %ProgramFiles(x86)% and after the line that reads:
*subinacl /subdirectories %programfiles%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt*
... add another line saying:
*subinacl /subdirectories %programfiles(x86)%\ /grant=administrators=f /grant=system=f /grant=users=e >> %temp%\subinacl_output.txt*
(The first is to make sure the commands see the subinacl, because it installs in \Program Files (x86)\ on 64-bit systems, and the second alteration is to make sure that the permissions for the 32-bit program files are fixed too.
After doing that (it'll take a while to run), can itunes launch normally in the new account? -
Why my itunes does not launch when i connect my iphone to my mac air?
why does my iTunes not open automatically when i connect my iphone to my Mac Air?
OK ... I'm going to answer my own question. I checked the box in iTunes PREFS "Prevent iPods, iPhones, and iPads from syncing automatically" then went back to the DEVICES screen, iPhone summary, then unplugged the iPhone, and then back to iTunes PREFS and re-checked that box, then quit iTunes. Then I plugged the iPhone back into the computer and Voila! iTunes opens and syncs! Why? Who knows?
This did NOT SOLVE the problem of wireless backup ... still not working ... whether iTunes is open or not. -
ITunes does not sync with sys.pref.
Mac Pro. Mt. Lion, iTunes 11.0.2. When I insert music CD iTunes does not launch. Started wiith last upd. for iTunes. All apps are greyed out
in sys. pref. but not greyed out in main HD app folder. hat to do to get all in sync as before update?You don't say what exactly you moved. You don't tell iTunes to use a previous library with preferences, you do it by holding down the option/alt key while starting iTunes and guiding it to the iTunes Library.itl file in the iTunes folder you want to use. A library is everything in the iTunes folder. Hopefully you copied the entire folder and not just the media files or else you will have to rebuild the library structure from scratch (and erase the phone).
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I've searched and read previous replies. Here's my specifics:
On Win2K PC, trying to launch iTunes, task manager shows iTunes.exe, and perhaps 15 seconds later it disappears and iTunes does not launch.
There are no error messages.
Uninstalled iTunes, downloaded latest version and reinstalled, same problem.
QuickTime Pro launches no problem.
I don't have any Norton Software. I do have McAfee VirusScan.
I downloaded and ran Ewido. It found some Adware. If I try the full system scan, Ewido quits partway through, with no error message. If I do any of the subscans, it can complete them.
I downloaded AdAware SE and ran that no problem. It also found some Adware and removed it. Restarting and subsequent scans come up clean.
Still no change with iTunes. iTunes.exe shows up in Task Manager, and about 15 seconds later disappears. No error messages. QuickTime launches no problem.
help
-MarkI think I have this isolated, and wanted to write back to share the info. I installed a clean hard drive and did a clean install of Win2K (happens to be W2K Server), performed current updates, then installed the latest iTunes and got the same result. I uninstalled iTunes and tried the last version 5.x iTunes with the same result, I uninstalled iTunes and tried the last version 4.x iTunes with the same result.
Here's my amazing conclusion: User error, the computer hardware doesn't meet the System Requirements of iTunes. iTunes System Requirements says it requires a minimum 500 MHz Pentium, and this computer is running a P233MMX. I'd generally expect a more graceful user experience, such as iTunes not installing and a dialog.
I know that a 1998 motherboard in a PC is ancient in computer terms. Despite this board being equipped with the maximum capable and speed processor and max RAM at 256 MB, it is ancient and obsolete by current standards. No, I'm not a luddite, I have plenty of modern computers, but keep this one because despite its age it runs various server features that I use just fine. This was more of an experiment to see if iTunes would run on in anyway. I'm a little bit surprised, as the hardware runs plenty of applications that are more computing intensive than iTunes, and it doesn't require much computing power to play music, but for whatever reasons, iTunes system requirements are in fact plainly stated, and this particular computer doesn't meet them.
I'd be very interested in hearing if anyone with a sub-500MHz PC running W2K can successfully run iTunes, but I suspect there aren't any.
Again, this was merely an experiment and I think it is simply the defacto behavior for iTunes to not launch if you try to run it on less-than-required hardware. And this is merely one of seven computers in the house, I'll just run iTunes on one of the newer systems. Thanks for the input, hope I didn't waste anyone's time.
-Mark -
How can I ync iPhone 3Gs with my Windows 7 PC, when iTunes does not launch when I connect the iPhone to my computer? Note: My computer crashed and I am reinstalling everything.
Syncing to a new iTunes library or computer will erase your phone. Only if you back up your phone manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your phone to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your phone for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPhone for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
You can also back up iTunes and restore it on your new computer How to back up your media in iTunes , but the iPhone will be erased anyway during the first sync. -
Hi,
I have recently updated my iTunes to the latest version in order to sync music onto my new ipod shuffle. However after a successful installation the application does not launch or open? There are no error messages. The application is just unresponsive.
I have already checked the compatibility with Safari, my operating system and checked my firewall is not blocking it - all is fine.
Does anyone have any other resolutions?
Many thanksHi Carolyn,
Thank you for your time and response. The trouble is I am unable to launch iTunes? I have restarted my macbook air a number of times to try and initiate the application but the issue persists and the application remains unresponsive. Will not launch?
Thanks -
My ipod 32gb 1st generation battery went totally dead because the usb cable was defective. I have since replaced the cable but now itune will not launch automatically as it did before and windows xp does not recognize it. Nonetheless it is charging. However can i resolve these issues bearing in mind that i am not tech savvy?
have since replaced the cable but now itune will not launch automatically as it did before and windows xp does not recognize it.
Try disabling a/v software and turn off the Firewall on your PC.
Disable antivirus software
Turn-Windows-Firewall-on-or-off
Then connect the iPod to your computer. Launch iTunes. If your computer still won't recognize the iPod check out this article.
http://support.apple.com/kb/TS1538
Once your iPod is functioning again, with it connected to your computer, launch iTunes. Select the iPod under Devices in the source list on the left.
Select the box next to: Open iTunes when this iPhone is connected
That way iTunes should open automatically when you connect your iPod to your computer.
And iTunes / Preferences - Devices. You can have your iPod sync automatically whenever it's connected from the Devices pane. -
ITunes 11.1.5 does not launch on Mac OS X 10.6.8
Just updated iTunes to 11.1.5, now it does not launch. Is it worth trying to fix, or better to try and install an earlier version?
Click here and buy the DVD.
(89921)
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