Itunes does not maintain play count

Since I was forced to ?up?grade to 11.0.5 two weeks ago play counts on my shuffle have not updated.  Syncing apparently is brain-damaged and does not take into account overhead for the database in determining what songs could be copied to the iPod.

What are you talking about...  At best, my test shows that it works in the simplest scenario.  If it failed, it definitely confirms what you described, and that probably means there's a bug.  But it did not fail.  That's how testing is done.  You use the simpliest test conditions first. 
What I wanted you to do is is duplicate my test.  Did you do a Restore on your shuffle, to see if data corruption is the cause, as I mentioned in the last reply?  If not, do a Restore.  Then, manually load ONE song.  Play that song on the shuffle until it starts to play a second time.  Note the Plays number for that song in your iTunes library. Connect the shuffle and see if the Plays number increases by 1.  If it passes that basic test, THEN use Autofill to fully load the shuffle, and see if it's still working properly now, or not.  If it fails that basic test, it means that "capacity" is not relevant; it doesn't even work with one song loaded.  And since you just did a Restore, there is no data corruption involved either.
Since my shuffle is now fully loaded using Autofill, I tried another test just now.  I played my shuffle and skipped forward until I found a song that I definitely knew by name and artist.  I played that song all the way, until the next song started to play.  I found that song in my iTunes library and noted the Plays number.  When I connected the shuffle, the Plays number increased by 1.  Test passed.

Similar Messages

  • 11.0.2 does not increment play count

    I have smart playlists that are based on play count.  Sometimes as iTunes plays the count increments and sometimes it doesn't.  When it does, it replaces the tune it was just playing insteads of adding a new tune to the bottom of the list.  When it doesn't iTunes moves down the list.  Eventually it gets to the bottom and stops.  If the count criteria is < 1, it should increment the count, remove the tune from the list and add another at the bottom but it doesn't.
    I have cross-fade turned off.  I understand this used to be a problem that was fixed.  However, I left it off anyhow.
    What else do I need to check/correct/do?

    I made some screen shots to demonstrate.  First is the initial list when I started to play it followed by the list when the last track had completed.  This demonstates how some tracks get their count incremented and are replaced while others do not.
    BTW, it does appear that the list is updated in place rather than at the end.  I was looking for a list that would never stop playing but I guess that is impossible.  No matter, I can make it long enough to work but I can't figure out why sometimes the count gets incremented and sometimes it doesn't

  • Itunes does not start playing when I insert a cd

    iMac won't let me sellect iTunes in the CDs & DVDs preferences section, under the "when you insert a music CD" - open iTunes is grayed out.

    Hello, try this...
    First, Safe Boot , (holding Shift key down at bootup), use Disk Utility from there to Repair Permissions, test if things work OK in Safe Mode.
    Then move these files to the Desktop for now...
    /Users/YourUserName/Library/Preferences/com.apple.finder.plist
    /Users/YourUserName/Library/Preferences/com.apple.systempreferences.plist
    /Users/YourUserName/Library/Preferences/com.apple.desktop.plist
    /Users/YourUserName/Library/Preferences/com.apple.recentitems.plist
    /Users/YourUserName/Library/Preferences/com.apple.digihub.plist
    Reboot & test.
    PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.

  • Sometimes itunes does not play songs

    From time to time my itunes stops playing: When I select
    a song in my library or a song in the itunes store, the song
    is displayed at the top, but itunes does not start playing.
    Additionally, it won't play any other song.
    When I close the itunes software (hitting [x] at the top
    of the window), I cannot restart itunes until I end
    the still living process itunes.exe in the task manager.
    When I restart itunes afterwards, the same songs in the
    library (or in the itunes store) play properly.
    I use itunes 7.2.0.34, but the problem also existed
    with earlier versions (I think they startet with 7.x)
    and still persists.
    I followed the hints in http://docs.info.apple.com/article.html?artnum=93610,
    no change.
    Does anybody experience similar problems?
    This is really frustrating!
    Thanks,
    Mario
      Windows XP Pro  

    Just as an update, someone suggested reinstalling iTunes to fix the problem. I don't know if you loose the songs in your library but I asked the kind person that answered my question.

  • HT1918 I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play.  Any suggestions?

    I have 2 Apple ID's, how do I delete the old one as its interferring with my new account and the music I have already purchased through ITunes does not want to play.  Any suggestions?

    Why would you create a new account?
    All purchases will be tied to the account from which they were purchased.
    You will have to authorize your computer for all the accounts from which music is purchased.

  • HELP iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Has anyone had similar experience? fixed?

    HELP
    My iPod classic (2007) 80 GB FROZEN SCREEN (Now Playing window showing the song that is suppose to be playing, will not respond to buttons, Will not SYNC, iTunes does not recognize it AT ALL when I plug it in. Will not shut off, will not charge... pretty frustrated, I updated it recently (within the last 10 days....Has anyone had similar experience? If so was it fixed? Please post any help for me... thank you... I am pretty frustrated right now.

    its fixed!!  After posting my problem with the FROZEN ipod classic (2007) 80 gb a screen popped up with similar subjects that I did not find in my original search.  'Rich Fleming' in the community posted a suggestion to someone with a similar frozen issue and it WORKED when I tried it. 
    hold the 'menu' and the 'circle' buttons down at the same time, KEEP the pressed until the apple appears. and now it is working.  Hope this helps others.

  • I Ipod class wont play TED and other video podcasts.  The genious bar could not figure out the problem.  This problem is not isolated to a single computer.  Secondly, the convert to ipod version feature in Itunes does not resolve the problem.

    My Ipod classic wont play TED, The Grid, Techzilla and other video podcasts (but not all video podcasts).  The genious bar could not figure out the problem. Instead, the Apple store gave me credit towards a new classic, which produced the same problem.  This problem is not isolated to a single computer.  Secondly, the convert to ipod version feature in Itunes does not resolve the problem.  Lastly, I tried restoring the ipod to no avail.  I've heard this is a video codec problem. 

    See this extensive older thread on the issue.
    https://discussions.apple.com/thread/2813428?start=45&tstart=0
    B-rock

  • Latest version of itunes does not support quicktime?  Cant play a tv show I bought last night from itunes store.

    Latest version on itunes does not support Quicktime......can't play TV show my wife bought last night on iTunes.  Help

    "This movie requires QuickTime, which is not supported by this version of iTunes."  http://support.apple.com/kb/TS3771

  • Latest version of itunes does not support Quicktime can not play movie from library

    Latest version of Itunes does not support Quicktime.  I can not play movies out of my itunes.  Please fix

    I don't usually download video from the iTunes store. I had a couple of long plane rides coming up and thought I might have time to watch the Stanford IOS7 programming class. On the plane I discovered this issue which has gone unaddressed since 2011 and has been worsened in Mavericks. in 2011 the advice was to open iTunes' get info pane and click run in 32 bit. That worked at least for some people. In Mavericks, iTunes will not launch in 32 bit.
    For the files you can locate in the finder ( mine are at
    /Users/raine001/Music/iTunes/iTunes\ Media/iTunes\ U/Developing\ iOS\ 7\ Apps\ for\ iPhone\ and\ iPad/1.\ Class\ Logistics\,\ Overview\ of\ iOS\,\ MVC\,\ Objective-C.mp4
    ) you can click on the file in the finder and it will launch in QuickTime. For some reason on the plane I could see the first lecture in the iTunes view but, although I could see all the other lectures in the finder, I could not see the first one.
    Ah well, maybe some other year I'll think about getting up to speed on ios7. Heck, maybe by then they will design a decent user experience.

  • ITunes does not play Podcasts in a row

    Hi everybody.
    Why is it, that iTunes does not play Podcasts in a row like it does in individual playlists. It stops after each episode of a subscribed Podcast and I have to manually trigger the next one. Even more so, the iPod returns to its main menu after each episode in a Podcast. This is annoying, especially when I am driving or jogging.
    Do I have to organize my Podcasts in playlists or is there another trick or tweak?
    Thank you!
    Michael
    PowerBook G4   Mac OS X (10.4.4)  

    Playlists are a possible workaround, but I just drill into the genre -> Podcast -> "All" -> podcast name to get to a list that plays straight through.

  • This has never been a problem in the past, but when i insert a CD into my macbook, iTunes does not ask me if I want to import it and it ejects the CD.  I have tried several different CD's and can neither play nor import them.

    This has never been a problem before, but when I insert a CD, iTunes does not ask me if i want to import the songs.  It will not play the CD and ejects it.  I have tried several different CDs and cannot import or play any of them.  I can play songs that are already in my library Suecq5

    Try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
    and PRAM How to Reset NVRAM on your Mac - Apple Support
    If that doesn't help you can try a cleaning disc, or a shot of compressed air but chances are good that your optical drive has failed. You can either replace it or buy an inexpensive external unit (but not Apple's as it won't work on macs with a built in drive working or not).

  • I had a hard drive crash so replaced it and now iTunes does not recognize the computer as authorized to play some songs in my playlist.  help

    I had a hard drive crash, replaced the hard drive and now iTunes does not recognize or authorize my iMac to play some songs.  help

    iCloud Backup is for your iPad, not for your computer.
    Whatever you bought from iTunes is yours forever and can be downloaded as many times as you want. This assumes what you purchased is still available in the Store.
    Here is the procedure for your reference.
    On a computer, launch iTunes. Click on iTunes Store on the left
    On the right you will see this
    "Sign in" using the Apple ID used to purchase your songs, then click on "Purchased" (with the orange blob)
    On the summary page that appears select the tab "Not on This Computer" on the right.
    On the list that appears, select what you want and then click the "Download" button.
    Whatever you have that did not originate from iTunes will have to be obtained from whatever means you used to obtain it in the past.

  • The IOS 6 update tweaked my volume control and Itunes does not play?

    The IOS 6 update tweaked my volume control and Itunes does not play  on my Iphone 4? Should I wipe the Iphone clean.

    i would give it a try

  • Song file and info in iTunes does not match what plays

    Hi I have a question. I purchased an album in the iTunes store and it worked fine. A few days later it was released that the iTunes Plus version was available and I could upgrade it. So I did that. After I did that I know notice that the file on my system and in iTunes does not match the song that plays. The order in the system and iTunes is correct. Is there a way that I can fix this so that the file and the title match the correct song without having to delete it and repurchase the album?

    Don't repurchase it - you'll just be out more money.
    contact itS and report this problem.
    http://www.apple.com/support/itunes/store/browser/
    Their first reply will be nonsense, but reply back to THAT and you may get somewhere.

  • IOS not updating play count. What's up with that?

    The play count on iTunes does not seem to be functioning correctly. Anybody else experiencing this or have some suggestions on how to fix this?
    The play count updates fine but only when I am playing it directly from my computer or streaming it with "Home Sharing". When I listen to a song on my iPhone 5s, iPad 3, or iPhone 4 (had it laying around so used it as a test) it does not increase the play count on my computer once I sync the device. I always make sure that I am running the most up to date software so that is not the problem.
    I'm running:
    iTunes:        11.1.5
    iPhone 5s:   7.1
    iPad 2:         7.1
    iPhone 4:     7.0 (only device not completely up to date)
    This has become a bit frustrating for me.
    Has anybody else experience this or know how to solve it?
    Thanks,
    Michael

    Way late replying to this, but I've found the syncing of play counts to be very unreliable. It does sometimes happen - as best I can tell, what makes a difference is syncing twice. The first time often doesn't do much; the second time syncs information over.
    Details: I don't have iTunes Match turned on; I only sync manually, with a cable. I turned off wireless sync a couple of years ago because it seemed to be even more flaky.

Maybe you are looking for

  • Upgraded to 5.0, restored from backup and see no apps

    I decided today to upgrade to iOS 5.0. I first transferred the apps, did a backup and went ahead and told it to upgrade. After the process, I noticed I had a bareboned iPad. Just the stock apps and none of mine. I then did a restore from backup and i

  • App Update History Somewhere?

    Is there some way to check and see, either on your phone or on itunes, which apps were udpated most recently? A number of apps had updates from the app store this morning and I did the "Update All" and now one of those updated apps is killing my batt

  • Loader disabling HTML links on page

    I've designed a slide show player using Actionscript 3.0 which loads several external images. While the images are loading, the HTML links on my page (outside of the Flash movie) don't work. As soon as all the images are loaded, the links start worki

  • Way to avoid setting up Mail to email from online links?

    I recently got a new macbook pro, and have not set up Mail yet. I do not plan on using it. When I click on any contact links online (safari browser) it does not display address but automatically sends me to Mail and prompts me for setup. I don't have

  • Why is my 55GB iCloud storage being reduced to 5GB?

    I have also recieved an email saying that on 30/09/2012 my storage will be reduced to 5GB. I want to continue to pay for the maximum storage but the email does not explain why this will be reduced, and does not give an option to renew for another yea