Itunes does not recignize 5th generation ipod touch

itunes does not recognize ipod touch 5th generation. It shows up as a camera under my computer.

I had the same problem. My new ipod touch 5th generation was not recognized by iTunes.  I checked the Apple Support solutions and the first step they recommended was to update iTunes to the latest version.  I did just that it now it all works beautifully.  I am using Windows 7.

Similar Messages

  • ITunes does not recognize 5th Generation video iPod in WinXp

    PROBLEM: 5G iPod not recognized in iTunes (shows as removable hard drive in My Computer) via USB on HP Pavilion Notebook running WinXP. Latest error states insufficient power to run hi speed USB device on this computer. HP support replies that installed USB should comply to 480 Mbps hi speed standard. Trying to connect iPod via firewire results in "iPod can not be connected with firewire" error. Have tried the following steps before reaching this point:
    Description of iPod: 5G, 30 gig video iPod model MA002LL contains 1.2 gig data (282 songs, 4 videos, 0 pictures)
    Action: 5G iPod worked fine until connected to download purchased music 3 weeks ago.
    Result: iPod screen shows "Do not disconnect" iTunes does not recognize iPod.
    Action: Reset iPod (iPod works fine when not connected to any computer).
    Result: same as above
    Action: Recharged iPod overnight with wall outlet to confirm full charge.
    Result: same as above
    Action: Tried to run iPod Updater but iPod was not recognized by Updater (it does recognize iPod Mini and 4G)
    Result: same as above
    Action: Reinstalled latest version of iTunes.
    Result: same as above
    Action: Reinstalled COM interface for IPod Service several times.
    Result: same as above
    Action: Ran repair maintenance on iTunes (repair successful).
    Result: same as above
    Action: Uninstalled iTunes and iPod software, deleted their folders and bin files and cleaned out Temp directory, disabled virus protection and disconnected from network. Ran Windows Installer Cleanup Utility. (Uninstall successful)
    Result: same as above
    Action: Restarted and reinstalled iTunes and iPod Updater
    Result: same as above
    Action: Diasabled all non critical items in start menu
    Result: same as above
    Action: Uninstalled all three USB controllers
    Result: same as above
    Action: Reinstalled USBs
    Result: same as above
    Action: Tried to connect by firewire
    Result: Error this device cannot be connected by IEEEE use USB cable.
    Action: Talked to HP support to confirm USB standards on Pavilion Notebook.
    Result: USB should read all 3 standard data speeds up to hi speed 480 MBps
    Action: Tried 5G iPod on 2 other PC desktops with WinXP with powered USB 2.0 ports
    Result: iPod shows "Do not disconnect" iTunes does not recognize iPod and both computers respond with the following error (which is not received on the notebook) "insufficient power to run hi speed USB device on this computer" both Desktops are older than the Notebook and have older versions of USB 2.0.
    Action: Tried it on my iMac G4 thinking I could reformat it. Mac understandably does not read it as a drive. I tried the following three connections:
    1) Firewire connection: iPod screen shows: firewire connection is not supported; 2) Powered USB port connection: drive is not recognized by Mac and iPod screen shows do not disconnect; 3) Unpowered USB port connection returns an error of "USB Low power notice" on Mac monitor and iPod screen shows menu but won't connect to Mac.
    QUESTIONS:
    Has the 5G iPod reached a point where it now pulls too much power to be read by USB? Is HP not giving me correct specs regarding the performance of the Notebook's USB? Why can I update my iPods with firewire on my Mac but not the PC? Any suggestions regarding what I should try next?
    Thanks.
    HP Pavilion dv notebook Windows XP

    Solution was found: HP was encountering a conflict with a trial version of Symantec Security Center and Norton Anti-Virus causing an incomplete install of iTunes.
    The following actions resolved the problem. Uninstalled both Symantec applications, uninstalled QuickTime 6*, installed QuickTime 7.1.3 (iTunes would not install successfully prior to this step, seems redundant but worked), installed iTunes 7.1 (with Quicktime 7.1.3 again), connected iPod 5G which was finally recognized, received error that iPod was currupted, restored iPod and is now working fine.
    I hope that this helps someone else with similar video iPod problems.

  • After upgrading to Lion , itunes does not recognize my ipad, ipod touch anymore.

    Yesterday I updated to Mac OSC Lion on my original Intel Macbook (the first Aluminum Macbook) with 4GB RAM.
    Today I had a run in with my ipad and ipod touch, both of whom are not being recognized by itunes anymore.
    My ipod shuffle and classic are still being recognised and do sync.
    I have read through the support pages and annoyingly even factory-reset my ipad, which cannot be used anymore due
    to itunes not recognizing the device !
    System profiler does show either ipod or ipad being connected to the usb port. Resetting of the devices did not help (see above)
    Any clues to this inconsistent behaviour differentiating between classic ipods and ipod touch/ipad ?
    js.

    update: It seems like the XCode update did interfere with itunes. I reran the XCode install this time with itunes not running. This seems to update all necessary drivers and Library items correctly.
    After this IPad and IPod touch were working fine again.

  • ITunes does not recognize 5th gen. iPod 60gb

    It mounts on my desktop, but *does not show up under the devices tab in iTunes* (v9.2). I'm running Snow Leopard 10.6.4 on an iMac (2.4 Ghz Intel Core 2 Duo with 4GB of RAM).
    Any help is appreciated.
    THANKS!
    Dennis

    Hello Dennis,
    I would start with this article, even though it may not seem entirely applicable. It contains some of the basic troubleshooting steps for this situation. Make sure to work through each and every section as needed.
    [iPod not recognized in iTunes and Mac desktop|http://support.apple.com/kb/TS1410]
    Otherwise, take a look at this article as well if need be.
    [iPod does not appear in iTunes or iPod updater in Mac OS X|http://support.apple.com/kb/TS1461]
    Another solution may be to Reformat the iPod. For instructions on how to do this, see this article.
    [How to Reformat Your iPod on a Mac|http://b-rockprogramming.blogspot.com/p/ipoditunes-tutorials-and.html]
    Hope this helps you get started.
    B-rock

  • MAC and iTunes is not recognizing my 5th generation iPod touch with smaller charger plug. What can I do to fix?

    MAC and iTunes is not recognizing my 5th generation iPod touch with smaller charger plug. What can I do to fix?

    I susopect you have the 5G iPod
    iOS: Device not recognized in iTunes for Mac OS X
    You need iTunes 11.1 or later and that requires a Mac with OSX 10.6.8 or later

  • What is the provisioning feature in the settings under, general profile? It says something about "provisioning". What does that mean and what does it do?? (It's on my 5th generation iPod touch, black, iOS 6.1.3

    What is the provisioning feature in the settings under, general>profile? It says something about "provisioning". What does that mean and what does it do?? (It's on my 5th generation iPod touch, black, iOS 6.1.3

    A profile is used on iOS device to add specific settings and similar things to an iOS device.  Tryically, they are added when the iOS devices is controlled by a company or school.
    However, some apps install a profile. If your iPod is not controlled by a company or school then it seems an app added the profile. You can good the title if the profile and see if that gives any info.

  • Apps on 5th-Generation iPod touch Not Updating

    After updating my 5th-generation iPod touch to iOS 8.3, none of my apps will update.  It goes to the point of showing the square inside the circle, and all activity stops after that.  Does anyone know how to resolve this?

    If the app has not data yo can try deleting the app and reinstalling
    You can also download on computer and sync to the iPod.
    Last, backup your iPod and restore from backup

  • When i was waiting for an hour for itunes to grading my 2nd generation ipod touch to a 4.2.1 and it was about done, it suddenly said the network connection timed out and that made the upgrading a fail. Why does it do that? and what does it mean?

    When i was waiting for an hour for itunes to grading my 2nd generation ipod touch to a 4.2.1 and it was about done, it suddenly said the network connection timed out and that made the upgrading a fail. Why does it do that? and what does it mean?

    Error -3259 is a network timeout error, usually. This article might help:
    http://support.apple.com/kb/TS2799

  • HT1212 Reset does not work on disabled Ipod touch.  I did the never synced device option on a computer that we have never synced with.  Still says try again in 22,462,172 minutes.  Itunes says it cannot sync also.  Any ideas???

    Reset does not work on disabled Ipod touch.  I  performed the reset procedure Apple recommended and it did not work(Never synced device with itunes).  Comes back to try again in 22,462,160 minutes.  I tunes says Ipod is locked and can not access.  Any ideas???
    Thank you

    Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • 5th generation iPod Touch speaker is not working with music and apps, but the alarm sound goes off fine. Why?

    I have a 5th generation iPod Touch and it got a small amount of water in it around the speaker. When I tried to see if my music would play through it, it couldn't. But, when I tried my alarm to make sure I could still hear it, you could. The sound was fine from the alarm, not as loud as it used to be but I could still hear it. Why doesn't the sound work with my music and apps? Also, would I be able to exchange it if I have a warranty?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • HT201365 my Itunes store app does not function on my ipod touch 5 after i downloaded this ios7. anyone know why?

    itunes store does not work on my ipod touch 5 after  downloaing ios 7. does anyone know whay and has it happened to anyone else?

    Try rebooting the ipod...
    press and hold the home and power buttons until the Apple icon is displayed, then let go.

  • 5th Generation iPod Touch Syncing issues

    I recently receive a 5th Generation iPod Touch as a gift and I am having issues with it. I plugged the iPod into my Windows 7 PC with iTunes 11.4.0.18 and had issues from the start. First, my iPod would not even sync any media content from my library. So I messed around with the settings until the content was on my iPod. Once, it was on there I went to play a song that I had downloaded and it immediately skipped the song and kept going to the next available song , so I went back on to the forums to see that it could be a corruption on the backup and all you would have to do is restore your iPod and it would fix your issue. I did that got to the same step and a few songs played but most skipped. The album art is there for most of the songs not the music. I then went to iPod>On this iPod to find that every song I had just sync had an exclamation point error by the song. This is only happening on the On this iPod menu the music plays fine on the music menu without an issue. I am curious of what I am doing wrong here? I also read that it could be a much bigger problem in that I would have to delete all my music and re-install it. If that is the case I will deal with the iPod as is. It is not worth my time to spend hours trying to re-install 15+ GB on my PC again. 

    Verify that all play in iTunes on the computer.
    Then
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • 5th generation Ipod Touch won't charge past 20%?

    I bought my 32 gb 5th generation Ipod Touch not more than 2 weeks ago at my local Walmart. Everything was working perfectly until today. All day, my ipod would charge until 20%.. run on this charge for approximately 10 minutes, and then die again. It does not continue charging after the 20% mark and I'm not quite sure how to verify that it does. I've tried using the charger with different usb ports/computers but still no luck. My ipod has been going through some pretty cold conditions temperature-wise the last few days.. does that have any affecton the battery maybe? Ahh, at this point I'm just frustrated.. hopefully someone knows how to fix this!

    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.

  • None of the apps on my 5th Generation iPod Touch will open. I have tried a restore and backup but to no avail. What should I do next?

    None of the apps on my 5th Generation iPod touch will open. I have restored it but it still does the same thing. What should I do next?

    Try restoring to factory settings (not from backup) and redownloading your content.

  • HT1369 Brand new computer with Windows 8.1 will not sync with iPod Classic 120G.  Windows does not recognize anything but iPod Touch?  Is there a simple sloution?

    Brand new computer with Windows 8.1 will not sync to iPod Classic 120G.  Windows does not recognize anything but iPod Touch?  Is there a simple solution.  Diagnostics have run and failed to point to a fix.

    Might be worth tearing down the whole iTunes install and starting over...
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

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