Itunes does not recognise iphone and freezes in windows7?

Itunes freezes and iphone not recognised in Windows7

Nice suggestion Paul: that support just sends me here because their files can't help me out... So: my Iphone 4 starts loading but doesn't appear in iTunes. Als not after following all the helpfiles except for re-installing iTunes. Any help is welcome, I will look furhter...

Similar Messages

  • Mac itunes does not recognise iphone 4s

    mac itunes does not recognise iphone 4s

    Hi!
    This contribution (enbedded link) helped me:
    https://discussions.apple.com/message/18707806#18707806
    The Huntress God\'s Waiting Room, UK 
    ""You have already been given an alternative solution to the one posted above in a different post https://discussions.apple.com/thread/4046036?tstart=0  Have you tried it? Badgering for a response will not encourage people to help you.""
    georg171

  • ITunes does not recognise iPhone 5s on Windows 8

    I have the latest version of iTunes and also the latest version of OS for iPhone 5s (7.1).
    I have only noticed this problem since these updates. My iPhone is recognised by my Windows 8 OS in Computer and I can import pictures/videos, however, iTunes will not identify the device.
    I have ran the diagnostics tests via iTunes and followed all recommended suggestions but to no avail.
    Reboot iPhone
    Reboot Laptop
    Uninstall iTunes & re-install
    Stoped apple mobile device service and restarted
    reinstalled drivers
    iTunes Helper is running
    Disable all startup items
    Deleted Temp folder
    Temporarily disable firewall
    Does anyone have any suggestions other than the above that I could try please?
    Thank you
    Pete

    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    restart pc after uninstall

  • IMac recognizes iPod, but iTunes does not...and freezes.

    Hello.
    When I connect my iPod Classic (I have reset it), the icon appears on my iMac, but it does not in iTunes, and iTunes immediately freezes, necessitating a force quit. iTunes is fine without the iPod connected.
    I have upgraded iTunes from 9.2 to 10.0, but the problem remains. Can anyone offer help or suggestions?
    Thanks.

    Hello Jerry,
    Here is the Apple support document related to your issue.
    http://support.apple.com/kb/TS1410
    If no luck there, I would try reformatting the iPod via Disk Utility using the instructions in this article.
    http://b-rockprogramming.blogspot.com/p/ipoditunes-tutorials-and.html
    Other than that though, I don't have too much for suggestions. Best of luck.
    B-rock

  • ITunes does not recognise iPhone 3G (version 4.2.1) and need help with how to transfer photos, contacts and/or messages PLEASE??

    Can i use wifi to transfer contacts, photos, messages etc- how??

    Try this one and see if it helps:
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes, Sync and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I changed from i iphone 5 back to a iphone 4.. now my itunes does not recognise that i have a iphone 4! how do i convert my last back up (on iphone 5) to my new iphone 4?

    i changed from i iphone 5 back to a iphone 4.. now my itunes does not recognise that i have a iphone 4! how do i convert my last back up (on iphone 5) to my new iphone 4?

    In your case you can only restore from a backup that has been created with the same iOS version. An iPhone 4 can only run 7.1.2, and, unless your iPhone 5 did not run the same version, you can't use a newer iOS backup of the 5 on the iPhone 4

  • Itunes does not recognise ipad or iphone after window 8.1 patch May 2014

    Last week my laptop did a patch update to windows 8.1 and now  Itunes does not recognise  my ipad or iphone when i plug them into the USB ports.
    The devices do ask "to trust the computer" and Windows itself reconises the ipad and iphone and i can get to files on the apple products through windows but itunes doesnt see them and therefore doesnt sync  therefore i cant download music onto my phone etc.
    Ps i did uninstall itunes and reinstalled but this didnt work.  Although after reading about other people with similar  issues on past window updates I think  I may need to uninstall all apple software .
    I have an old Ipod 5G that works fine with Itunes.
    Anybody with similar issues and a plan to get this sorted ?...... as i need music on my phone for holiday !!

    Hello andyv,
    Thanks for using Apple Support Communities.
    To troubleshoot this issue of your iPad not being recognized by iTunes on your Windows PC please follow the troubleshooting in the article below:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Take care,
    Alex H.

  • How can i connect my iphone 4 s with itunes? itune does not recognise the iphone when it is connected

    Hi, i have received an iphone 4s from japan! whwn i connect it to my pc, itunes does not recognise it. what can i do?

    For this issue you might try a couple things.
    First, try to restart the Apple Mobile Device service by clicking Start and searching for Services. Stop the service, then restart the service.
    If that doesn't work, you can remove and reinstall iTunes.
    http://support.apple.com/kb/HT1923
    This article will help with that process. Follow it exactly.

  • I have forgotten my pass code how can I unlock my iPhone 4 without using iTunes as my iTunes does not recognise my phone

    My iPhone 4 has not been working for the last 4months....I have just recently decided to give it another go and it seems to be working but I forgot my password. I would use iTunes to reset but my iTunes does not recognise my iPhone.... Is there anything that can be done

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • Iphone has gone to a screen to plug in itunes, but itunes does not recognise it

    I updated the software on my iphone4 and after updating the iphone has gone to a screen to plug in itunes, but itunes does not recognise it. i have reloaded itunes, done a hard reset and still nothing. any ideas?

    Gotcha,
    If you have an iCloud account you might want to consider syncing that way so you won't have to use cables but that is certainly up to you.
    Try:
    1.) Backup all your data:
    Backup your iOS device: http://support.apple.com/kb/HT1414
    Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
    Backup iCal:  Click on each calendar on the left hand side of iCal one at a time highlighting it's name and then going to File Export > Export and saving the resulting calendar file to a logical location for safekeeping.
    2.) Reset the computer's sync services and then restart the computer: http://support.apple.com/kb/TS1627
    3.) Plug in the iOS device and attempt a sync.
    --- Check the Info tab in iTunes to make sure calendars are still set to sync.
    If that does not resolve the issue let me know and I'll give you a different route.

  • HT201253 iPhone 5s is not recognized by iTunes - when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync.  Any advice?

    when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync.  Any advice?

    Howdy AndieKanaras,
    It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
    If you don't see your connected device in iTunes for Mac
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I synced by ipod touch with itunes and it wiped all my music.  Now itunes does not recognise my ipod.  How can i fix this?

    I synced by ipod touch with itunes and it wiped all my music.  Now itunes does not recognise my ipod.  How can i fix this?

    Here
    iOS: Device not recognized in iTunes for Windows
    or
    iOS: Device not recognized in iTunes for Mac OS X
    Does the iP{od work OK
    Does it charge when connected?

  • I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano anymore. I have tunes to download

    I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano. I have tunes to download

    B noir
    Yes that is correct
    Okay. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • 4s stuck in recovery mode. try to restore apple icon comes up but goes itno recovery again. Itunes does not recognise. I wa trying to update software from laptop to phone and errored 4005.

    4s stuck in recovery mode. try to restore apple icon comes up but goes itno recovery again. Itunes does not recognise. I wa trying to update software from laptop to phone and errored 4005.

    Hi there Schusski,
    I would recommend taking a look at the troubleshooting steps for Error 4005 found in the article below. 
    iOS: Restore errors 4005, 4013, and 4014
    -Griff W. 

  • IPhoto does not recognise iPhone since upgrade to iOS 5.1

    iPhoto does not recognise iPhone since upgrade to iOS 5.1. Have tried every suggestion I could find but to no avail. Using iPhoto 9.3 and IOS 5.1. This has only started happening since upgrade to IOS 5.1
    Image capture does not recognise iPhone device either, yet iTunes synchronises ok

    Any helpful suggestions to resolved this issue welcome!

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