ITunes does not recognize CD Drive...

I have just reinstalled a Dell Lattitude D610. WinXP Pro and performed all updates. Then installed iTunes v7.0 (I think, from a month ago), user did not notice until recently that the Audio CD was not listed on the left panel. Perform diagnostic and did not get any errors. All green. The "Get CD Track Names..." and other CD features are grayed out. Windows Media player is able to recognize the CD and play. I am able to Import the tracks. When I select Import from the File menu, I am able to browse to the Audio CD and select the tracks. The tracks would get ripped, but no track info would be recognized. This is a CD that normally has track info, after testing with a working machine. I searched the Mac support pages and found this link:
http://docs.info.apple.com/article.html?artnum=302976
I checked the registry and found no discrepancy as indicated by the article. The "Upperfilter" was set to "GEARAspiWDM" so I did not change. Otherwise the CD functions normally for all other applications. I had also noticed that iTunes cannot recognize an internet connection, although there is one. All other applications have no problem accessing the web. Can't get to the music store or any other web-related iTune feature. I checked windows firewall but saw that it was listed in the exceptions and it was checked for allowance. There is no other firewall or blocker installed other than Windows Defender. I had also tried it with Defender disabled.
Not sure what else to try. Please advise.

Sorry, also forgot to mention at the end that I did download the lates version and overwrote the original install. I had even tried to completely uninstall under safemode and reinstalled for a third time. Thanks again for you input.

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