Itunes does not recognize CD in drive

I was able to download Itunes7 for my PC (Windows XP), but 1st:
i cannot progress from the first screen where Itunes store is located. I want to just close out of the Itunes store but cannot.
2nd:
When I place a cd in the drive the window comes up which states, "Accessing Gracenote CDDB", then that dialog box disappears and the cd is nowhere to be found within Itunes. The option to even search for Cd track names is not allowed. It is almost as if the computer system is blocking something from recognizing the CD.It does not recognize the CD and therefore i cannot import the cd to my Ipod.
HELP!!!!!
Compaq Presario 6000 Windows XP

okay. first make sure that both iTunes and iTunesHelper are being allowed access to the internet in the Windows firewall. see:
How to enable iTunes in the Windows XP Firewall
and if you have Norton Internet Security running, make sure it's allowing iTunes and iTunesHelper too. see:
iTunes cannot connect to the Music Store or Shared Music after installing Norton Internet Security

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Itunes does not recognize external hard drive

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Thanks,

Craig H100 wrote:
Thanks. Realized something though...on the old computer, Windows XP had a problem (R6034) that prevented iTunes from opening or upgrading.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

HT1751 My win8 pc hard drive failed. After the hard drive was replaced, I copied iTunes Media backupfiles from external hard drive (Karen's Replicator was used). ITunes does not recognize the back up files - help! (it does show cloud & recently burned m

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This diagram shows how a typical iTunes library ought to be set out (click on it to enlarge)
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iCloud Backup is for your iPad, not for your computer.
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Here is the procedure for your reference.
On a computer, launch iTunes. Click on iTunes Store on the left
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Start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Also this recent interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
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Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
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Description of iPod: 5G, 30 gig video iPod model MA002LL contains 1.2 gig data (282 songs, 4 videos, 0 pictures)
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Action: Reset iPod (iPod works fine when not connected to any computer).
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Result: same as above
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Result: same as above
Action: Reinstalled latest version of iTunes.
Result: same as above
Action: Reinstalled COM interface for IPod Service several times.
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Action: Diasabled all non critical items in start menu
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Action: Uninstalled all three USB controllers
Result: same as above
Action: Reinstalled USBs
Result: same as above
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QUESTIONS:
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Thanks.
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Solution was found: HP was encountering a conflict with a trial version of Symantec Security Center and Norton Anti-Virus causing an incomplete install of iTunes.
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Regards,
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Zanaters wrote:
I don't have this problem with my windows machine. Unfortunately, a new policy in the company requires that ITunes not be on your computer or you may be terminated. I've got one week to figure out why things are different so that I am good to go for the future.
First off, copy the entire /Music/iTunes/ folder from your work computer to an external drive.
Copy it to /Music/ on your personal computer.
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I synced my iPhone 4 and now I am stuck in recovery mode. iTunes does n

iOS: Device not recognized in iTunes for Windows
Click the link for full instructions: http://support.apple.com/kb/ts1538
5. Verify that the Apple Mobile Device USB Driver is installed
If the device is not recognized while in Recovery Mode
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Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return on the keyboard. If Windows needs your permission to continue, click "Continue".
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
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Hi scotty2hotty1972,
Thanks for using Apple Support Communities. This article has some steps you can try if iTunes isn't recognizing your optical drive:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
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Sorry for the curt/short explanations, but I am very frustrated.
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Message was edited by: Mark DiGiacomo

hi sally,
see if this user tip by Yorkwill helps:
+In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:+
+1. First off you need to have iTunes installed and the ipod touch plugged in+
+and recognized as ‘something’ e.g. digital camera (it shouldn’t really+
+matter what it’s recognized as, but it needs to be found by windows).+
+2. Search for usbaapl in the C:\WINDOWS system folder:+
+o open windows explorer (e.g. Right-click Start and then click ‘explore’)+
+o right-click the WINDOWS folder and select ‘Search’).+
+o type in usbaapl and hit Search – try to ignore the dog!+
+You should find the driver info in a sub folder of+
+C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B+
+Remember that location (either leave the search box open or copy the folder+
+name into note pad – you’ll need it later)+
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+been installed with the iTunes install and you’ll have to reinstall iTunes.+
+3. Locate the ipod-camera device:+
+o Open the device manager, e.g. using Start > Control Panel >+
+Performance and Maintenance > System > Hardware Tab > Device Manager+
+o Look for a device called ‘ipod’ - if your ipod shows up as+
+‘digital camera’ it will be under something like ‘imaging devices’.+
+4. Update the driver:+
+o Right click the ‘ipod-camera’ in device manager and click on+
+‘Update Driver’ – the Hardware Update Wizard will open.+
+o Check the ‘Install from a list or specific location’ then click ‘Next’+
+o Check ‘Search for the best driver in these locations’. Un-check+
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+above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
+then click Next.+
+You should now see something like ‘Apple ipod device driver’ or so. Continue+
+installing that device. Once the driver has been installed the ipod will come+
+to life and iTunes (if you have it open) will show it.+

Itunes does not recognize CD in drive

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