Itunes does not recognize iphone3g after trying to update to ios4

hey folks,
today i started the update to ios4 with my 3g.
in the middle of the process it stopped and said that there was a problem with restoring the iphone.
now my phone only displays the "connect to itunes"-screen but itunes won't recognize it anymore when i connect the device!
tried to uninstall itunes already, restarted the computer several times etc (every step described in the support section)
my pc runs winXP and has the latest itunes software installed.
pls help i cant use my phone like that anymore :(((
Message was edited by: zerphet

Hi there Schusski,
I would recommend taking a look at the troubleshooting steps for Error 4005 found in the article below. 
iOS: Restore errors 4005, 4013, and 4014
-Griff W. 

Similar Messages

  • ITunes does not recognize password after removal of corrupt backup file

    I removed a corrupt backup file of my iPhone 4 from iTunes and now it does not recognize my password anymore. The password is correct, as I wrote it down when I set it up and have used it before. Any thoughts? This must be some kind of flaw in iTunes or iOS for iPhone.
    iPhone 4, iOS 6.1.3

    Thanks for the suggestion.  I tried stopping and restarting Apple Mobile Services, Bonjour and iPod services but it had no effect.  The problem still remains - everything works for all 3 iPhones immediately after reinstalling iTunes but none of them can connect with any of the USB cables after a reboot.  This problem is still present as of upgrading to 10.6.3.25.
    BTW, I do have other choices.  I can become disenchanted with the product, use it less and less, then eventually migrate over to some competitor's product.
    Cheers,
    Chris.

  • Itunes does not recognize ipod after new version was intalled

    Hello there,
    I just downloaded and installed the new iTunes 7.1.3.1 version and when I first plugged the ipod after the instalation it said " unable to update ipod". I unplugged the ipod from computer and when I tried to play, it frozze up. Now I can't turn off , or do anything w/ it. I tried the troubleshhoting steps of Apple's web site, but no help there. Now my itunes will not recognize the ipod, nor does it update my podcasts. Any help out there???? I have WIN XP, IE 7.
    Thanks a lot

    Hello there,
    I just downloaded and installed the new iTunes
    7.1.3.1 version and when I first plugged the ipod
    after the instalation it said " unable to update
    ipod". I unplugged the ipod from computer and when I
    tried to play, it frozze up. Now I can't turn off ,
    or do anything w/ it. I tried the troubleshhoting
    steps of Apple's web site, but no help there. Now my
    itunes will not recognize the ipod, nor does it
    update my podcasts. Any help out there???? I have WIN
    XP, IE 7.
    Thanks a lot
    Sorry, I forgot to tell, my ipod is the 5th gen video 60GB

  • ITunes does not recognize iPhone after reboot

    Windows XP SP3, iTunes 10.6.1.7, iPhone 3g v.4.2.1
    Running on a Windows XP machine, iTunes will not regonize any one of 3 iPhones plugged in to any one of 4 USB ports using any one of 3 different USB cables. 
    If I uninstall, then reinstall iTunes from its setup file, all the iPhones are recognized on any USB port with any cable and all can sync successfully with no errors.
    But, if I reboot the machine, iTunes no longer sees any of the iPhones plugged in to any of the USB ports again even though they appear as devices under My Computer and you hear the normal two tones indicating successful device connection.  The only way to have the iPhones appear in iTunes is to uninstall and reinstall iTunes again each time after the machine is rebooted.
    Does anyone have a suggestion as to what could be causing this and how it can be fixed?
    Thanks,
    Chris.

    Thanks for the suggestion.  I tried stopping and restarting Apple Mobile Services, Bonjour and iPod services but it had no effect.  The problem still remains - everything works for all 3 iPhones immediately after reinstalling iTunes but none of them can connect with any of the USB cables after a reboot.  This problem is still present as of upgrading to 10.6.3.25.
    BTW, I do have other choices.  I can become disenchanted with the product, use it less and less, then eventually migrate over to some competitor's product.
    Cheers,
    Chris.

  • ITunes won't recognize iPod after trying to update to iOS 5?

    Today I tried updating to iOS 5, and I had to update to iTunes 10.5, so while the update was downloading, I left my room, when I came back, iTunes said it was finished and I then decided to update my iPod to iOS 5.I had then decided to leave my room and when I came back, iTunes wasn't running anymore and my iPod had the "USB to iTunes" screen, so I tried plug in my iPod to my computer and since I'm on Windows XP, it then gave me the error noise and said that this driver didn't exsist, so I tried updating my drivers and it ended up not working, so then I tried re-installing iTunes 10.5 and then I got another message saying "Bonjour Services failed to install" then it said "Bonjour Services failed to start" then later in the installation it said "Apple Mobile Support failed to Start"
    So now my iPod is stuck on that screen and my iTunes won't work.
    *I'm running Windows XP 32-bit
    *I have a iPod Touch 4th Gen 32gb
    *I have not tried to jailbreak or do anything except use iTunes to import music

    Same here: junk Apple upgrade has stopped me accessing many apps. It appears to have stalled out.
    Is this the Steve Jobs legacy?
    "The iPod ------- could not be synced because the sync session failed to start."
    What sort of error message is that?
    It has just been through a complete restore and given the same message!
    It has also lost a load of Apps that I have paid for and cannot use, nevermind material bought from the Apple Store.
    What sort of rip off artists are these Apple dead beats?
    Do I have to pay twice when they upgrade my Ipod?

  • ITunes does not recognize iPod (3rd gen?) even after trying everything...

    I have searched and not found this exact problem on any of the forum pages. My computer (PC) recognizes my iPod as an external USB drive. It is completely charged up (from the AC power). No error messages. Screen shows the "updating - do not disconnect symbol" constantly while docked but the pod does not show up in iTunes at all. I can get the main screen (menu) page by disconnecting the USB device through Windows, but when I try to select any of my data on the pod it shows nothing downloaded on the device. I've tried everything in the support section (most recent version of iTunes, checked that iPod service is running, reinstalled the COM interface for iPod service, deleted and reinstalled iTunes, etc. As a final resort, I "restored" the pod to factory settings using iPod Updater, but no joy...To say I'm unhappy is putting it mildly. Any suggestions before I jump out a window or something????
    Pentium III   Windows XP  

    Sorry for the curt/short explanations, but I am very frustrated.
    My computer recognizes my iPod. iTunes does not.
    iTunes does not recognize my other nano (2gb) or my friends shuffle. However, when my friend's shuffle is plugged into the computer, the iTunes window will pop up though I still can't see the actual device. On my nano and video, iTunes does not pop up.
    In response I have...
    I have reset my iPod.
    *no luck
    I have uninstalled an reinstalled the program 5-8x.
    *no luck
    I have run Spybot and Ad-aware just in case.
    *no luck
    I have changed the power management on my USB hubs.
    *no luck
    I have specified and changed the letter pathway of not only my iPod but my other usb peripherals.
    *no luck
    I have "reinstalled" the COM Interface about 5x after various changes.
    *no luck
    I have downloaded the recent iPod updater and that dealt with my iPod JUST FINE and then ran iTunes.
    *no luck
    I have selectively chose the with processes are on the startup.
    *no luck
    but for good measure, here are the processes running right now:
    taskmgr.exe
    svchost.exe
    firefox.exe
    Zboard.exe
    qttask.exe
    alg.exe
    ctfmon.exe
    lsass.exe
    services.exe
    winlogon.exe
    csrss.exe
    smss.exe
    explorer.exe
    iPodservice.exe
    zboardtray.exe
    spoolsv.exe
    iTunesHelper.exe
    wdfmgr.exe
    Programs like Anapod recognize my iPod. They both mount and execute processes just fine.
    Can anyone help me here??
    hp pavillion zd7360us   Windows XP Pro   iPod Video 60 GB and iPod Nano 2GB

  • Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it?

    Ipod touch wont load past apple screen. I have tried resetting by holding home button and on/off but after it resets it still only loads to the apple screen. When I plug the device in It stays on the apple screen and itunes does not recognize it? I fear it may be stuck in some sort of reset loop which is stopping itunes from recognizing it. How do I go about the process of sending it in to apple if I cannot find a fix? Thank you in advance, it is greatly appreciated!!

    - See if placing the iPod in Recovery mode will allow a restore.
    - If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
    - Then time for an appointment at the Genius Bar of an Apples store.

  • ITunes does not recognize my Iphone after I tried to unlock it

    I tried to unlock my iPhone with redsnow but smth went wrong and now it sais conect to iTunes, but iTunes does not recognize it. iPhone is stuck in conect to iTunes picture.

    Under the Terms of Use of this forum it is prohibited to discuss jail breaking. By jail breaking your iPhone you void any warranty you may have, forfeit any support from this forum, leave your iPhone vulnerable to malware and risk bricking your iPhone should you attempt future software updates or restoring your iPhone - http://support.apple.com/kb/HT3743.

  • When i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

    when i plug in my iphone to the system, itunes does not recognize my iphone. i have tried all the troubleshooting part n there are no results yet. what should i do?

    I have reset my iphone and made sure all updates have been done on my macbook pro and iphone. It was after updating my macpro that I plugged in my phone and went to itunes to backup phone and can't see the device anywhere! I have also done all the troubleshooting that apple.com recommended too...all except re-installing itunes!

  • Itunes does not recognize IPAD 3 after upgrading to IOS 6.

    After updating my IPAD 3 to IOS 6, Itunes does not recognize my IPAD 3.  What can I do to fix this issue?

    I have a similar problem with the iPhone. Tried everything you can think of and then some. There is apparently some devastating bug 7.6 introduced into normal USB device recognition. I've been able to force the phone into recovery mode; the boot recovery USB driver does still work. Restoring the phone every time I need to sync is both scary and time-consuming.

  • After downloading iOS 6 ipod is flashing apple and itunes does not recognize

    I tried to download the new iOS 6 for my ipod and now the screen is just white when I tried to reboot it, now it flashes the apple and white screen and itunes does not recognize it.  help?? it is only 8 mos old

    - See if placing the iPod in Recovery mode will allow a restore.
    - If not successful and you can't turn the iPod fully off (that is required to place in recovery mode), then let the battery fully drain. After charging for at least an hour try the reset, restore again
    - Then time for an appointment at the Genius Bar of an Apples store.

  • We just added a new printer and bluetooth connection to our iMac.  Now iTunes does not recognize our iPads as devices.  Have already tried restarting everything.  Any other suggestions?

    We just added a new printer and bluetooth connection to our iMac.  Now iTunes does not recognize our iPads as devices.  Have already tried restarting everything.  Any other suggestions?

    You can try the steps recommended here: http://www.apple.com/support/ipad/assistant/itunes/

  • TS1369 After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

    After updating iTunes this week Windows 8 recognizes the iPod but does not offer an option to open with iTunes. iTunes does not recognize iPod Touch. Have followed all the steps but without success. Is there a solution with iTunes?

    I followed all the instructions on the suggested page. Many files in C:\Program Files\Common Files\Apple\ and C:\Program Files (x86)\Common Files\Apple\ could not be deleted. Message said ""Cannot delete files: It is being used by another person or program"' but could not find iPodService.exe in task manager (also, the "Cannont delete ... " did not mention iPodService.exe).
    Deleted all that I could. Reinstalled iTunes. Still same result. iTunes and computer both recognize my old iPod. Only the computer recognizes iPod Touch.

  • HT1751 My win8 pc hard drive failed.  After the hard drive was replaced, I copied iTunes Media backupfiles from external hard drive (Karen's Replicator was used).  ITunes does not recognize the back up files - help! (it does show cloud & recently burned m

    My win8 pc hard drive failed.  After the hard drive was replaced, I copied iTunes Media backupfiles from external hard drive (Karen's Replicator backup software was used).  ITunes does not recognize these back up files even though the location is the same as cloud & recently burned music that does show- help!  The backup files consist of 34,000+ songs; almost all burned from my own CD collection.  I do have most of the songs on an ipod classic but hesitate to try to restore from that.  Can someone tell me how to get these 34,000 songs to show up in iTunes?  Thanks!!

    This diagram shows how a typical iTunes library ought to be set out (click on it to enlarge)
    The red outline highlights the media folder and its contents, the various subfolders are only created if that kind of content is in your library. The right-hand side shows the files that should be found in the iTunes library folder; sentinel is normally hidden so may not be visible. The core of your iTunes library is the file iTunes Library.itl, you need to restore this, the other library files and the Album Artwork folder, as well as the media folder, to restore your library.
    tt2

  • After installingwindow 8.1 preview, itune does not recognize iphone

    After IO update and and installing window 8.1 preview, Itune does not recognize iphone.
    I went to devise manager and it tells me everything is working properly, but can not read the iphone on itune.
    Please help with this problem
    Thanks
    TOM

    You shouldn't be running the "preview" anymore. Microsoft released the full 8.1 update last Friday (10/18).
    The "preview" is a beta and should NOT be relied on for any further use. Microsoft explained this in their "preview" downloads.
    http://windows.microsoft.com/en-us/windows-8/update-from-preview

Maybe you are looking for

  • Getting values from TextArea(html)

    let's say I have two files. page1.jsp and page2.jsp. in page1.jsp I have a textarea with name="tArea", a button which will submit TextArea information to page2.jsp as parameters. on page2.jsp I will get that value that is being passed and I will prin

  • How do I delete email hyperlinks in a Numbers Table doc??

    I'm using Numbers' Tables for a membership list and would like to have the email hyperlinks removed from this doc. When I highlight and rt. click, the menu gives me the options to follow or copy the link but not delete it.   =\

  • Group chart of account assign consolidation report

    Hi All, Group chart of account assign consolidation report is throwing error in SAP. Kindly please let me know the process.      Thanks... Saravana Edited by: saravana j on Jan 6, 2010 8:00 AM Edited by: saravana j on Jan 6, 2010 9:03 AM

  • DtaeFunction

    I have a simple tracking system that allows my customers to create records for their clients. each record has an open date and a close date. they are supposed to close out tix within 3 days, and they want a report to show all records that didn't clos

  • Auto filter by selection of dashboard prompt or other workaround

    Hi all, I have 2 dashboard prompts, let's say a Product ID and Product Desc. How can I force user to select Product ID? How can OBIEE auto-select the Product ID after users has selected Desc? Is it possible by writing scripts? I ask this because we h