Itunes does not recognize ipod after new version was intalled

Hello there,
I just downloaded and installed the new iTunes 7.1.3.1 version and when I first plugged the ipod after the instalation it said " unable to update ipod". I unplugged the ipod from computer and when I tried to play, it frozze up. Now I can't turn off , or do anything w/ it. I tried the troubleshhoting steps of Apple's web site, but no help there. Now my itunes will not recognize the ipod, nor does it update my podcasts. Any help out there???? I have WIN XP, IE 7.
Thanks a lot

Hello there,
I just downloaded and installed the new iTunes
7.1.3.1 version and when I first plugged the ipod
after the instalation it said " unable to update
ipod". I unplugged the ipod from computer and when I
tried to play, it frozze up. Now I can't turn off ,
or do anything w/ it. I tried the troubleshhoting
steps of Apple's web site, but no help there. Now my
itunes will not recognize the ipod, nor does it
update my podcasts. Any help out there???? I have WIN
XP, IE 7.
Thanks a lot
Sorry, I forgot to tell, my ipod is the 5th gen video 60GB

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