Itunes does not recognize my device
itunes does not recognize my device
iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem
Similar Messages
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Idad in reset mode but itunes does not recognize the device.
I have my ipad in restore mode but itunes does not recognize the device. What can I do to reset the ipad?
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
I need to restore my ipod touch. I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?
Fix what?
You do not mention a problem. -
Itunes does not recognize my device after ios8 update
Why does iTunes does not recognize my device after iOS8 update and what can I do to resolve this.
I am getting a "plug-into-Itunes-logo" screen on my iPad. Thx!Hi there janis831,
It sounds like your device may be stuck in Recovery Mode. Take a look at the article below for how to restore your device.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
-Griff W. -
My itunes does not recognize mt i-pod or iphone so that I can sync it with the new songs I bought? I did just buy I new phone and it downloaded it,but now it will not work. What can I do to get his going again???
Device not recognized in iTunes
-
After upgrading to 7.1 iTunes does not recognize iPad device
I upgraded iPad to system 7.1. I got a message to connect to my iMac and iTunes by my USB cable, which I did.
iTunes no longer recognizes the iPad wirelessly and does not recognize it even when attached byUSB cable.
My iPhone (4.2.1) is recognized by cable.
Any suggestions?
Bryan DavisThank you, I tried uninstalling the device driver to reinstall again. After doing the scan for hardware changes, nothing flashes on the device manager. I dont see anything related to the IPAD or any other device for which driver shows unidentified device. It is as though the device is not being seen by the computer at all..
I even tried flashing the home/sleep buttons together but that doesnt seem to identify any device either.
Anything else I am missing? -
My computer crased in the middle of a restore now itunes does not recognize the device
I was restoring my iPhone and my computer froze I selected to exit iTunes which it allowed me to do but it said I would have to re-do the restore. Now my phone is stuck and not recognized by itunes
Hello Rcomer123
Check out the articles below as they will assist and guide you to get your iPhone back up and running. The first one is a general for restoring your iPhone and putting it into recovery-mode when it stuck and can’t get to your normal home screen. The last two articles are for more for if you still cannot get it to show up on your computer, just pick the one that goes with what type of computer that you use regularly.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G. -
Received a prompt to update my IPhone 4S to IOS6. I did this from phone. Then when syncing with my Mac/Itunes, it states my software is not up to date and I need to install new version of Itunes. I did this and it still is not recognizing my iPhone when syncing to ITunes. Also no longer can access mail as it states my Mac software is not up to date??? Help.
Which OS X version is your Mac running and which iTunes version is currently installed?
-
When i sync my iphone, itunes does not recognize my device
The title says it all
Which OS X version is your Mac running and which iTunes version is currently installed?
-
Itunes does not recognize my iphone 4 device
I bought a new computer, tried to install itunes, after three different people tried to help me, i finally got itunes to install, but when I plug my iphone into my computer, itunes does not recognize the device. I am trying to 1. upgrade my iphone soft ware to 10.5.3, utilize icloud, and perform basic functions of syncing my phone with my computer. Any help, anyone could provide would be appreciated.
Tank you,
RoseIf your iTunes is the latest version, restart your computer and reboot your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPhone restart. See if that fixes your problem.
-
Hi everybody,
i updated my IPAD bought in october 2013 to IOS 8.02.
Now the IPAD only goes to the apple logo, every few minutes it blinks blue and starts over. I tried doing the home plus switch thing and it doesnt work.
Itunes does not recognize the device either.
Do you have any solution to this issue?
Regards,
GuillermoHi Guillermo ..
Folllow the instructions for recovery mode here > iOS: Unable to update or restore -
I synced my iPhone 4 and now I am stuck in recovery mode. iTunes does n
iOS: Device not recognized in iTunes for Windows
Click the link for full instructions: http://support.apple.com/kb/ts1538
5. Verify that the Apple Mobile Device USB Driver is installed
If the device is not recognized while in Recovery Mode
Note: If your device is working on its own and is not in recovery mode, this set of steps is not for you; do not manually place the device into recovery mode.
Your device may not be recognized while in recovery mode. This can happen during an update or restore of your device. Typically when your device is in recovery mode, it will show the "Connect to iTunes" logo on its display. If iTunes does not recognize the device when in this state, try the following:
Open the Device Manager:
Windows XP: Click Start > Run. In the resulting dialog, type devmgmt.msc and press Return.
Windows Vista or Windows 7: Click Start. In the dialog, type devmgmt.msc and press Return on the keyboard. If Windows needs your permission to continue, click "Continue".
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type devmgmt.msc, and press Return.
Click the plus icon (Windows XP and Vista) or the disclosure triangle () (for Windows 7 and 8) next to Imaging Devices, Other Devices, Portable Devices, and Universal Serial Bus Controllers to expand these sections.
Check these sections for one or more entries called Apple Mobile Device (Recovery Mode). These entries may or may not have exclamation marks on them similar to the following:
If you see only one "Apple Mobile Device USB Driver" entry that has no errors on it:
If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them: -
When I hooked up my new Ipod Nano, The message in I-Tunes reads, "An I-Pod has been detected but Itunes does not recognize the device" Any ideas to help?
Hi mulebacker,
Here is an article that provides troubleshooting steps for this message:
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Cheers!
- Ari -
We just added a new printer and bluetooth connection to our iMac. Now iTunes does not recognize our iPads as devices. Have already tried restarting everything. Any other suggestions?
You can try the steps recommended here: http://www.apple.com/support/ipad/assistant/itunes/
-
I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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