ITunes does not recognize my iPod Nano Gen. 4
I have a MacBook Pro Retina with the latest version of iTunes installed on it and an iPod Nano Gen. 4. The problem that I have is as follows: My Mac does recognize my iPod but just as storage device. iTunes does open when I plug in my iPod but I cannot find any iPod icon on iTunes and therefore cannot upload anything to the iPod via iTunes.
I have performed a reset procedure on the iPod, restarted my Mac, and tried out different USB cables and ports but iTunes still does not recognize my iPod.
How do I solve this problem?
Check here:
http://support.apple.com/kb/TS1363
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My iTunes does not recognize my iPod all of a sudden
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Message was edited by: Mark DiGiacomohi sally,
see if this user tip by Yorkwill helps:
+In the end what works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:+
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+2. Search for usbaapl in the C:\WINDOWS system folder:+
+o open windows explorer (e.g. Right-click Start and then click ‘explore’)+
+o right-click the WINDOWS folder and select ‘Search’).+
+o type in usbaapl and hit Search – try to ignore the dog!+
+You should find the driver info in a sub folder of+
+C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B+
+Remember that location (either leave the search box open or copy the folder+
+name into note pad – you’ll need it later)+
+If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not+
+been installed with the iTunes install and you’ll have to reinstall iTunes.+
+3. Locate the ipod-camera device:+
+o Open the device manager, e.g. using Start > Control Panel >+
+Performance and Maintenance > System > Hardware Tab > Device Manager+
+o Look for a device called ‘ipod’ - if your ipod shows up as+
+‘digital camera’ it will be under something like ‘imaging devices’.+
+4. Update the driver:+
+o Right click the ‘ipod-camera’ in device manager and click on+
+‘Update Driver’ – the Hardware Update Wizard will open.+
+o Check the ‘Install from a list or specific location’ then click ‘Next’+
+o Check ‘Search for the best driver in these locations’. Un-check+
+‘Search removable media’ and check ‘Include this location in the search’.+
+In the text box below type (or better copy and paste) the folder+
+containing the ipod driver information found in step 1 (in the example+
+above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7507DD7B22331826547BDD2D206B), +
+then click Next.+
+You should now see something like ‘Apple ipod device driver’ or so. Continue+
+installing that device. Once the driver has been installed the ipod will come+
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My new computer will not recognize my iPod Nano. The Nano was used on the old computer. I also have an iPod Touch and this is recognized.
Hello victoriafromurbana,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPod nano is not recognized on your computer, please follow the appropriate troubleshooting steps in the article below for your type of computer.
iPod not appearing in iTunes - Apple Support
Take care,
Alex H. -
iTunes will not recognize my Nano 6th gen. as a device. It has been recognized in the past and iTunes does recognize my Nano 4th gen. The device connects to the Mac and charges allright. All of the functions on the Nano work but want to modify my music, I'm tired of the same songs etc.
Universal Serial Bus controllers
Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB Universal Host Controller - 293A
Intel(R) ICH9 Family USB Universal Host Controller - 293C
USB Composite Device
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer. -
Computer does not recognize my ipod nano (2nd gen.)
Hi!
I'm having a problem with my 2nd generation ipod nano. My ipod itself works fine! The thing is that my computer won't recognize it. It says something about there being some "malfunction" or other. Also, for some reason it doesn't want to charge right. Can someone please help me with this?First of all, try another port on your computer. Some ports are not connected direct to the motherboard and do not recognize the iPod as well as those that are. Reset the iPod each time you connect it to another port.
Then try with the iPod in forced disk mode.
Putting iPod into disk mode.
Still no joy, see if any of these articles help.
Windows XP cannot detect an iPod.
USB drivers are not installed properly or are out of date.
iTunes doesn't recognize the iPod.
Your Windows PC doesn't recognize iPod
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