ITunes does not recognize my iPod Nano Gen. 4

I have a MacBook Pro Retina with the latest version of iTunes installed on it and an iPod Nano Gen. 4. The problem that I have is as follows: My Mac does recognize my iPod but just as storage device. iTunes does open when I plug in my iPod but I cannot find any iPod icon on iTunes and therefore cannot upload anything to the iPod via iTunes.
I have performed a reset procedure on the iPod, restarted my Mac, and tried out different USB cables and ports but iTunes still does not recognize my iPod.
How do I solve this problem?

Check here:
http://support.apple.com/kb/TS1363

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