Itunes does not recongnize Ipod Nano

I received a new Ipod (3rd gen Nano), my computer (runs vista) recognizes the Ipod (attempts to install drivers, which fail) but my Itunes will not. I connected my Ipod to an older computer (runs XP) and it worked fine. I want to know how to fix this problem. And yes I have looked into the support page for the Ipod Nano 3rd gen.

You say your computer recognizes the iPod... You also say the driver installs fail... Tell me if this happens to you:
You plug the iPod in for the first time, and it says it found a new device (Apple iPod), but after that, it gives the "USB Device Not Recognized" bubble, and the computer continuously registers the iPod as being disconnected and reconnected?

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  • Upgraded to iTunes 8.1.1 and now iTunes does not recognize iPod

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    I would start with:
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  • I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano anymore. I have tunes to download

    I have a 6th gen nano and windows 8.1. Itunes does not recognise my nano. I have tunes to download

    B noir
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  • ITunes does not recognize my Nano after update to 7.6.0.29

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  • Windows does not recognize ipod nano

    i cannot get windows (or itunes) to recongize my ipod nano. once in connect the ipod, i get the 'do not disconnect' message indefinately. it used to work. it reinstalled itunes, reset my ipod, etc. any suggestions?

    thanks, but the troubleshooter assumes windows is recognizing the ipod. in my case it is not. i download itune 7.0 just in case. same problem exists. in fact, since windows does not recognize the ipod, itunes eventually freezes up.

  • I tunes does not find ipod nano 2nd gen

    about a month ago i got a nano 2nd gen...installed itunes and downloaded songs to my nano. Now my computer doesnt recognise it and itunes does not find at all. I completed the 5 r s and still nothing. My nano has been charged several timesbefore but will not charge now. HELP

    Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
    I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
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    5. An iPod AC charger
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    http://docs.info.apple.com/article.html?artnum=61705
    The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
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    Putting iPod into disk mode
    http://docs.info.apple.com/article.html?artnum=93651
    Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
    I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
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    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
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    Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
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    1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
    2. Try to connect the iPod with a computer, switching between USB and Firewire
    3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
    4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
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  • ITunes does not recognize iPod (3rd gen?) even after trying everything...

    I have searched and not found this exact problem on any of the forum pages. My computer (PC) recognizes my iPod as an external USB drive. It is completely charged up (from the AC power). No error messages. Screen shows the "updating - do not disconnect symbol" constantly while docked but the pod does not show up in iTunes at all. I can get the main screen (menu) page by disconnecting the USB device through Windows, but when I try to select any of my data on the pod it shows nothing downloaded on the device. I've tried everything in the support section (most recent version of iTunes, checked that iPod service is running, reinstalled the COM interface for iPod service, deleted and reinstalled iTunes, etc. As a final resort, I "restored" the pod to factory settings using iPod Updater, but no joy...To say I'm unhappy is putting it mildly. Any suggestions before I jump out a window or something????
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    Sorry for the curt/short explanations, but I am very frustrated.
    My computer recognizes my iPod. iTunes does not.
    iTunes does not recognize my other nano (2gb) or my friends shuffle. However, when my friend's shuffle is plugged into the computer, the iTunes window will pop up though I still can't see the actual device. On my nano and video, iTunes does not pop up.
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    *no luck
    I have uninstalled an reinstalled the program 5-8x.
    *no luck
    I have run Spybot and Ad-aware just in case.
    *no luck
    I have changed the power management on my USB hubs.
    *no luck
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    *no luck
    I have "reinstalled" the COM Interface about 5x after various changes.
    *no luck
    I have downloaded the recent iPod updater and that dealt with my iPod JUST FINE and then ran iTunes.
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    I have selectively chose the with processes are on the startup.
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    svchost.exe
    firefox.exe
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    qttask.exe
    alg.exe
    ctfmon.exe
    lsass.exe
    services.exe
    winlogon.exe
    csrss.exe
    smss.exe
    explorer.exe
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    zboardtray.exe
    spoolsv.exe
    iTunesHelper.exe
    wdfmgr.exe
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    hp pavillion zd7360us   Windows XP Pro   iPod Video 60 GB and iPod Nano 2GB

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