ITunes does not sync - button greyed out

I recently updated my 3gs to the new software, and my new ipad (3rd gen) is also running on the latest software. I also have the latest iTunes.
Up until 3 days ago, everything worked fine. Now however, whenever I plug either of them into my computer to sync some new music (or anything else) on, the sync button is greyed out.
So far I have tried :
Restoring my iphone [+ it seems my backup is missing all my apps/music]
Erasing ALL apple programs (itunes, updater, quicktime etc.), and then reinstalling [I've done this all twice now]
switching USB ports
Restarting both my computer and iPhone/iPad
Authorizing my computer again
I cannot drag and drop music onto my devices or use the sync button.
However none of these work for me. I now have nothing on my phone, and cannot put anything on it. This is incredibly irritating.
Im starting to get very angry with these products. Apple is supposed to be reliable is it not?
Someone please help me!

i am having a iusses a little different hoping you can help me, my computer did not crash it is finr, its a gateway, windows 8, i undated my itunes to the new version, and can't get my other one back, i plug my ippod shuffle into the usb port and nothing happens, i tunes doesnt pop up, my ipod icon doesnt come up in the new version of itunes i cant sync it to nothing, i have no idea how to add music and now clue how to use this itunes. i am getting a new ipod tomorrow and i have no clue how to add music to it now.. can you help me?

Similar Messages

Itunes showing all data as other and sync button greyed out

Itunes showing all data as other and sync button greyed out. I have downloaded and installed Itunes 11 (multiple times) and restored my phone twice already, but I am still not able to sync my Iphone 4 with Itunes.
When I select / de-select Apps on Itunes to remove from the phone the "Apply" button does appear, but after I click it nothing happens. Then the greyed out "sync" button just appears again.
Anyone with some advise please?

Try Restarting or Resetting your touch.
Restart: Hold the Sleep/Wake button until the red slider appears and turn off your iPod. Press the sleep/wake button and hold it until you see the Apple icon.
Reset: Hold the Sleep/Wake button and the Home button at the same time. The red slider will appear first, keep hold everything until you see the Apple icon. Release the buttons.
Check your iPod and see if your music and apps have reappeared. If they do after either option, then resync your iPod.
If neither works, then Restore your touch through iTunes.

My problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications

my problem is that since I update my iphone 4s ios 8 and then restore it and when I connect to itunes does not sync my music only applications

I had a similar issue and I was told that my iTunes match was on.
I had to disable iTunes match on my iPhone.
Following which - after you plugged in your iPhone to iTunes, select your iPhone on iTunes menu. You should see a summary page of your iPhone where it provides options to update or restore. On the bottom there should be an option to select "sync only selected music/playlists". I can't remember the exact wording. Once that's been checked, select your iPhone's music tab and it should allow you to select the music playlists you want to sync.

Why itunes does not sync the calendar?

why itunes does not sync the calendar?

Hey ThierryWillame,
Thanks for the question. Were these songs purchased from the iTunes Store? If so, see the following resource. If not, follow the same steps for the content, based on how you acquired it (delete and re-add).
Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Symptoms
Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
Resolution
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
1. Delete the purchased song that is exhibiting the problem from your iTunes library.
2. Click on the Purchased link in the iTunes Store to view your previously purchased music.
3. Download your previously purchased song from this list.
Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country.
Additional Information:
iTunes 11 for Mac: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12159
Download past purchases
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

ITunes does not sync my Outlook calendar with my iPhone calendar

Problem: iTunes does not sync my Outlook calendar with my iPhone calendar.
Background: The sync was fine until I got the Lenovo 64 bit with Windows 7. I have tried to follow lots of Q/As.
Dear iTunes / Apple, This must be solved within iTunes, I believe.
- Windows 7 Prof, vers 6.1, SP 1, 64 bit
- iTunes: 11.1.3.8
- iPhone: 3GS, 32GB, iOS 6.1.3
- Computer: Lenovo X301, 64 bit
- Processor: Intel Core 2 Duo 2 CPU U9400 @ 1.4 GHz.
Sincerely
Soren

Hi there nocomano!
I have an article here that can help you troubleshoot this issue:
iPhone, iPad, iPod touch: Troubleshooting contact and calendar syncing via USB on Windows
http://support.apple.com/kb/ht1692
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Itunes does not sync my Photos + Videos

Hi,
I have Tried everything i could think of .. and need help with this issue
Itunes does not sync my Photos + Videos anymore, this use to happen seamlessly in the past. There has been no changes done to the system/Software.
I have removed the Cache Folder does not work
I have Erased the Phone and tried it does not work
Reinstalled the Itunes Software does not work
Restored the Phone with Itunes does not work
Relocated my Photo Albums to Removable HDD and Used another System to Sync Photos + Videos does not work
Installed a USB FIX from Microsoft nothing.
Some times it will Sync Just the Photos but want the videos to sync also.
Working with IPHONE 4 16gb IOS: 4.3.5
HP ELite Book with Windows 7 Enterprise with SP1 x64bit
Dell Studio Windows 7 Ultimate with SP1 x64bit.
Also for some weird Reason in Windows Under Protable Devices
the Phone Camera shows as 27.1GB Capacity .. wonder where that extra Space came from.
I really need this Fixed. Driving me Nuts.

Sorry, that was a typo. 10.4.1.
If you go through those discussions of people have the issue I think you will find that people have had it with every version for almost 4 years. https://discussions.apple.com/community/iphone/search.jspa?peopleEnabled=true&us erID=&containerType=&container=&spotlight=true&q=photo%20sync%20problem
shows reports from as far back as 2008.

I reorganised my music organisation totally in iTunes on my Mac (Lion). iTunes does not sync this new artist organisation to the iPod and many albums are divided over several artists. How can I change this?

I reorganised my music organisation totally in iTunes on my Mac (Lion). iTunes does not sync this new artist organisation to the iPod and many albums are divided over several artists. How can I change this?

I've called the Apple helpline. The only way to organise music on the iPod classic, is to use playlists. They themselves can be organised in playlist folders.

Please help! iPhone 6 Plus will not sync to PC, sync button greyed out.

After upgrading to 8.3 I am unable to sync my iPhone 6 Plus with iTunes on my PC. When the phone is connected by cable the PC recognizes the phone and it is visible in iTunes, but the sync button is greyed out and the storage bar only shows about 20gb used, all yellow and marked as "other" data even though my iPhone actually has about 90gb of apps/music/photos on it. I am using the stock Apple sync cable, latest iOS update and iTunes. So far I have tried:
-Power cycling both phone and PC.
-Completely uninstalling iTunes and all associated programs in the order recommended by Apple, then re-installing.
-Unchecking everything to be synced (music, photos, etc) then clicking apply. iTunes does send some kind of brief sync with the phone after I click apply but I'm still left with the greyed out button and yellow storage bar. Nothing is deleted from the phone. Re-checked everything same result.
-Wiped and restored iPhone from iCloud backup, still no sync button and yellow storage bar.
I noticed when I check for music "on device" it only shows about 30 songs from a couple of different albums, all with the dotted circle indicating they were not transferred. I actually have a lot more on the iPhone. I've tried everything I can think of to clear these out and nothing works.
Any ideas?

Try to set it back to factory settings and restore from the latest backup, explained in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support
If all content on your phone is marked as "other", the data on the phone can't be read by iTunes anymore and the only thing that could help is restoring the device.

ITunes does not sync with sys.pref.

Mac Pro. Mt. Lion, iTunes 11.0.2. When I insert music CD iTunes does not launch. Started wiith last upd. for iTunes. All apps are greyed out
in sys. pref. but not greyed out in main HD app folder. hat to do to get all in sync as before update?

You don't say what exactly you moved. You don't tell iTunes to use a previous library with preferences, you do it by holding down the option/alt key while starting iTunes and guiding it to the iTunes Library.itl file in the iTunes folder you want to use. A library is everything in the iTunes folder. Hopefully you copied the entire folder and not just the media files or else you will have to rebuild the library structure from scratch (and erase the phone).

ITunes does not sync with my previous library

Hi there, I hope someone could help me out here.
I have just recently formatted/re-installed Mac OS Maverick on my MBP, and iTunes (v 11.3) was also updated.
I have moved my previous library and re-directed iTunes (iTune -> Preferences -> Advanced) to the library. However, iTunes does not recognize the library anymore and does not appear in it. Only my iPhone 5 has the records of playlists and songs. For now, when I want to sync the music with my iPhone in iTunes, iTunes will ask to ERASE the entire music library in the iPhone, which I do not want. How can I resolve this thing?
Thank you very much for any help here. Appreciate it.
nickeldoor

You don't say what exactly you moved. You don't tell iTunes to use a previous library with preferences, you do it by holding down the option/alt key while starting iTunes and guiding it to the iTunes Library.itl file in the iTunes folder you want to use. A library is everything in the iTunes folder. Hopefully you copied the entire folder and not just the media files or else you will have to rebuild the library structure from scratch (and erase the phone).

ITunes does not sync properly anymore

When I try sync my iPhone 5 (iOS7.0.3) with iTunes 11.1.2.31 it syncs my apps and co. but actually does not sync my music.
The music I bought with iTunes is automatically downloaded on all my Apple devices. But when I add those ne songs to playlists on my PC and then connect my iPhone and start the sync, all steps are done, but in the music app, nothing changed. The playslists, to which I add the new songs, still remain same on the iPhone, as if I'd never changed anything...
Can anyone help me with my problem or does have the same problem?

So I've been looking for a solution for days. There has been so many problems for the past week.
- Some songs play counts going up by 6 plays each time I sync
- Songs not transferring from PC to phone
- Songs appearing on the phone with download icon
- When viewing 'What's on this phone' on itunes songs have the 'grey dotted circle of death' next to them
Now I've deleted an album I bought the other day from iTunes from my PC and it doesn't even appear in my transactions from the past few days, And when I view it in the store it says purchased but there is no option to download it again.
WHAT A MESS! Apple please fix this ASAP. There are numerous threads with issues that I have stated above and there is not ONE solution.

Itunes does not sync photos to iPhone in yosemite

2007 iMac with Yosemite 10.2.2 and iTunes 12.1.0.50 does not sync photo's from iPhoto 9.6 (910.29) to iPhone 6 with 8.1.3.
It syncs Apps, movies, ibooks and music. All content can be viewed in respective pane.
However photo's pane shows the grey spinning ball (successor to the beach ball)
after a few minutes get error dialogue can't sync photo;s.
Have same problem with iPod touch 5, iPhone 5, iPhone 6 plus and iPod mini 2. all with os 8.1.3

Hello, have you made sure that you're signed into iTunes and given authorization for your iphone 4 to sync with your computer? The same thing happened to me when I recently installed iTunes 10.5 after formatting my computer.

My Itunes does not sync with my Ipod

Hi!
I have an Ipod Video that I bought about 3 months ago.
I allready had songs on it from another computer in another country actually.
Now when I plug my Ipod in, my Itunes does not find it or whatever because it doesn't syncronize

Hi Moria, thanks for trying to help but the article suggests the following:
Outdated OS software - definitely not, only bought the computer on Wednesday and it keeps itself updated.
Computer needs updates - I have tried manually updating everything but apparently everything is totally up to date.
Software interference - well that could be anything. But it was working OK up until yesterday and I haven't installed anything new since then.
Damaged files - could well be the case but out of 2000 songs in my Music folder, how can I possibly tell which one is corrupted?
Unregistered .dll files - Have already tried restoring the iPod, which was a big mistake because now all my songs are gone off it and I still can't sync!
Damaged disk structure - well it's a brand new computer and everything else is working OK, have performed diagnostics and all that, so I don't think this can be the problem.
Corrupt iPod photo cache - the Photos actually sync fine, it's just the music that I have trouble with.
Lost connection - definitely not the problem.
Conflict with third party hardware - nothing else attached to my computer.
Bad hardware - Everything else works perfectly in my USB ports, so I don't think this can possibly be the problem.
Thanks so much for trying to help though!
Dell Inspiron 1501 Windows Vista

Itunes does not sync with iphone in windows 7 64 bit

We iTunes is not syncing with my iphone 3g in 64-bit Windows 7, how can I fix this? observation (AMD Turion X2 Dual-Core 4GB Ram ATI Radeon). Thanks for the attention of everyone.
null

not just not sync it does not recognize the windows itunes recognizes not only the most work when he wants ¬ ¬

Itunes does not sync after upgrade to iPhone 5s from 4s, same user id

I have upgraded from iPhone 4s to 5s, but my Windows 8 laptop itunes keeps trying to sync with old iphone 4s (which I do not use anymore) and my new iphone 5s does not sync at all with itunes in Windows 8 laptop. I am using same apple id for iPhone 5s that I used for iPhone 4s. Please help me so that I can sync my iPhone 5s with the existing itunes in Windows 8 laptop.

Apparently something is not being saved somewhere and this technique forces the save. Below is a C&P from another poster describing the technique on a different thread. It's been working for him for some fifteen hours. I tried it and it's been working but it's been only ten minutes. My gut feel is that quitting and relaunching iTunes are critical steps.
With the device connected via cable, click on its icon
Uncheck WiFi syncing
Click Apply
Quit iTunes
Launch iTunes
Check WiFi syncing
Click Apply

ITunes does not sync - button greyed out

Similar Messages

Maybe you are looking for