ITunes doesn't backup my iPhone 3Gs anymore? (randomly stopped)

Recently, i've had the problem of iTunes being unable to backup my iPhone 3Gs.
It's worked perfectly fine, up until the iOS5 update came out. I attempted to download the update, but it seemed to mess with my phone instead. The software wasn't downloaded at all, and instead it cause my phone to refuse to backup. I was still able to sync my phone then, but it came up with this error message:
"iTunes could not back up iPhone because the backup could not be saved on the computer"
I read the discussions online, and some troubleshooting forums on here about how to fix this issue, but nothing worked. Someone suggested that it meant the backup was corrupt, and that deleting that backup from iTunes ('Edit > Preferences > Devices'), as well as from my computer (C:/users/AppData/Roaming/Apple Computer/MobileSync/Backup), in order for it to make a completely new back up was the way to fix it, so I tried that... but now, my phone can't even sync, and it just made the problem worse -_-
I connect it to iTunes, and it identifies my phone and understands it's there, but when I click sync or backup (right clicking my phone in the 'Devices' side pannel and selecting 'backup') it says: "Syncing "iPhone" (Step 1 of 5) Backing up" and it doesn't move from there. I get a loading bar, and it stays in the same spot, the whole time it's plugged in - even when I unplug it, it still thinks my iPhone is connected, and still says it's trying to backup (Step 1 of 5).
iTunes has attempted to make another backup folder in 'C:/users/AppData/Roaming/Apple Computer/MobileSync/Backup' for me, and it's named the same, just like my last iPhone backup folder... but I don't understand why, if it's made a folder, why it can't backup my phone in iTunes?
In addition, I can't connect to the iTunes store anymore. It only loads half way when I select the 'iTunes Store' in the side bar. I'm not sure if it's connected to the 'backup' issue i'm also having, but I thought it was worth mentioning. I've uninstalled and reinstalled the program many times, yet nothing seems to fix either of my problems. Being unable to connect to the iTunes store had occured once before for me, but uninstalling and reinstalling it MANY times fixed the issue... however, spontaneously, connecting to the iTunes store became and issue again after some time. :/
PLEASE. HELP.

I had iTunes, AppleMobileDeviceHelper.exe, and APSDaemon or something (Apple Push) and they plugged up 100% of my resources. I could not access the store, either. Reinstalled in order per apple support many times. Nothing worked
I did this:
http://www.thebambers.me.uk/wordpress/?p=316
Just typed this in the command prompt, rebooted, and it worked!
netsh winsock reset
Abra Kadabra! Good luck all!
By the way, it took an extra moment for internet to reconnect, but once it did, I was back!!!!
Message was edited by: Dan the IT Man

Similar Messages

  • ITunes doesn't see my iPhone 3gs. The sim card was pulled out while the 6.1.3 was installing. How do I restore the phone?

    iTunes doesn't see my iPhone 3gs. The sim card was pulled out while the 6.1.3 was installing. How do I restore the phone?

    iOS: Unable to update or restore - Support - Apple

  • I just upgraded my computer, when I attempted to synch iTunes asked for m,y password, etc. I was off-line at the time. Messg returned that the device was unauthorized. iTunes doesn't show my iPhone 1 anymore- can anyone help? Thanks!

    iTunes doesn't display my iPhone 1 after a computer upgrade, cannot connect to iTunes Store or transfer purchases to my iPhone-. Help Please! Thanks!

    Try to connect in recovery mode, explained in this article:
    iOS: Unable to update or restore
    Before that, back up your device, explained here:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    How to back up your data and set up as a new device
    You can check your warranty status here:
    https://selfsolve.apple.com/agreementWarrantyDynamic.do

  • Itunes 10.5 backup freeze (iphone 3gs), where's the problem?

    can't make a backup and can't terminate... I have to make a reset on my win7 64-bit.
    I want ios 5!!!
    Please can anybody help me???
    julia

    Have the same issue.. Cant do anything. I have tried everything, like deleting backups, restarting, reinstalling, created a new user!. I still cant backup my iphones!
    I have Intel i7 processor, so i dont think the issue is behind this. The proces of the backup just stops, and sometimes error shows up and tells "iTunes could not save the backup on the computer etc.."
    Im really getting upset!

  • ITunes can't back up my 3Gs.  Says "iTunes could not backup the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone".

    iTunes can't back up my 3Gs.  Says "iTunes could not backup the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone."  What do I do?

    Hi, kgarrison3. 
    Thank you for visiting Apple Support Communities.  
    I understand that you are experiencing and issue backing up your device.  Here are the best steps to go through when running into issues such as this.  
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/ts2529
    Cheers, 
    Jason H.

  • ITunes doesn't see my iPhone anymore after upgrading

    After upgrading to 10.3.1.55, when I plug my iPhone into the PC, iTunes hangs up for a while and then fails with an error E8000065. After it iTunes doesn't see my iPhone. Previously all worked flawlessly. What am I doing wrong?

    Yes, Allan, that's what I meant I've read almost all FAQs about that problem and executed all instructions step by step. No luck... All drivers & services are running Ok, the System log is free of errors, everything is looking fine... but doesn't work

  • I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

    Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • Does anyone know how to fix 'itunes could not backup the iphone an error occurred'?

    Tried absolutely everything suggested to remedy this very annoying Iphone 4s backup problem, wish Apple would just get round to fixing the problem that a lot of people seem to have for some time now, 'iTunes could not backup the iPhone because an error occurred' refuse to part with £25.00 to be told they don't know how to fix or they are not aware of the problem being so talked about on their support communities. Please please help, its been 4 months now and I have tried absolutely everything out there.

    You really tried EVERYTHING in that article? I'm impressed, it's a long list.
    The most common cause is a currupt current backup. Deleting the current backup should fix it if that's the problem. You need to delete it in iTunes Preferences, Devices tab. But with Windows unfortunately that isn't always enough. You need to use Windows Explorer to make sure the backup is completely gone, as the system call that deletes a folder sometimes fails to delete it completely. So open Explorer and make sure it's gone, and if it isn't delete it using Windows. The location is:
    Windows Vista and Windows 7/8:  \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
    There have also been reports that some apps prevent the backup from completing, probably because they create files that the backup program doesn't recognize. The most common offender reported is iZip.

  • - itunes could not backup the iphone because the iphone disconnected -

    - Hi -
    - i'm Seeking Help for a Problem i am Encountering When Connecting my iPhone to iTunes... -
    - iTunes Will Not Backup my iPhone - & Gives me the Following Error Message:
    itunes could not backup the iphone because the iphone disconnected
    - i Get this Message Even though the iPhone Remains Physically Connected via USB -
    - i am Using:
    - iTunes Version - 9.0.2 -
    - iPhone 3GS - 32GB - O.S - 3.1.2 - (NOT JAILBROKEN) -
    - i am Able to Sync the Device... - It's Just the Backup Procedure that is Failing -
    - Any Advice Please - (?)
    - Thanks -
    D.

    Thanks for Your Continued Help... -
    - I Have Managed to Make a Backup for the 1st Time Since October 25 2009 This Afternoon... - but am Now Again Unable to Make a New Subsequent Backup - i am Confronted with the Persisting Error Message of a Disconnect -
    - i Don't Know How i Managed to Get the Device to Make a Back-Up this Afternoon - but it is Filed Under the Devices Menu in iTunes - Along With 2 Previous Backups -
    - All Backups Listed are Detailed Below:
    iPhone - Today 13:58
    iPhone - 25 Oct 2009 19:53 - 25/10/2009 19:53
    iPhone - 7 Aug 2009 15:32 - 07/08/2009 15:32
    - i Remember that on the Evening of 25 Oct 2009... - for Some Unknown Reason... - i Lost All of my SMS from iPhone - Just Disappeared - Everything Else Remained & Was Fine -
    - i Tried Various things to Remedy the Missing SMS Problem - & was Unsuccessful in Restoring the Lost Messages -
    - i Then Did a Factory Restore of the Device to Initialize the iPhone -
    - i was Annoyed by Not Being Able to Recover those SMS... -
    - i'm Guessing though that those SMS Could be Stored in the Older Backups i Have Listed... - (?)
    - & so i Do Not Wish to Lose those Backups... - so i'm Wondering if there Would be a Way to Make a Copy of the 3 Backups i Have Listed Under Devices Before i Delete Any - (?)
    - Thanks Again -
    D.

  • ITunes could not backup the iPhone because...

    When trying to back up my iPhone I get the message "iTunes could not backup the iPhone "Alex's iPhone" because the backup could not be saved on the computer"
    I am running Windows XP SP3, iTunes 9.0.2 and OS 3.1.2 on my 3GS. None of the solutions to this problem I have come across have worked. I have tried:
    - Deleting the back up through iTunes
    - Deleting the whole back up folder manually
    - Uninstalling and reinstalling iTunes and all related components
    - Adding the back up folder to the exception list of AVG's resident shield
    - Creating a back up on another machine to transfer to the PC I use (I could not move the back up file, would not let me copy it to a flash drive)
    As I could create the back up on another PC I suspect the problem is with the PC rather than the iPhone. I do not want to try restoring the iPhone as I don't have a back up so will lose all my info!
    Any suggestions would be greatly appreciated, I am getting very frustrated with this problem.
    Thanks,
    alx7000

    Is this 64 bit XP or 32 bit??
    Try these links
    http://support.apple.com/kb/TS2529
    http://www.guruguidedvds.com/iphoneblog/common-problems/iphone-backup-problem-ch ecklist/
    Is your backup set to encrypt?? Try turing that off and see what happens

  • ITunes doesn't see my iPhone but my computer does.

    iTunes doesn't see my iPhone when I plug it in my computer but, my Computer does.  What do I do?

    Mac: http://support.apple.com/kb/TS1591
    Windows: http://support.apple.com/kb/TS1538
    Your computer should recognize the Camera Roll only, as a digital camera. iTunes must recognize it for syncing and backup.

  • I already have an itunes account with my old iphone 3gs

    Hi
    i have an itunes account with my old iphone 3gs, i am waiting delivery of a new iphone 3gs. Can i still continue to use my itunes account with the new phone? Or do i have to have a seprate account for that? 

    You can continue to use the same account, and if you want to you can copy the same apps and other purchased content onto it, or you can have different content

  • The location function in Reminders doesn't work at iphone 3gs and ipad?

    Hello, how can I use the Location feature in the new Reminder app? If I add a new reminder there is no function to put in the location, just the day and the clocktime? Icloud is already installt and worked! It doesn't work at Iphone 3GS and also not at Ipad2? Who can held me?

    Im not of much help, i can just say, i have the same problem!

  • ITunes doesn't recognize my iPhone 4s

    iTunes doesn't recognize my iPhone 4s.
    Whenever I plug my iPhone into my computer it starts to charge like normal but iTunes does not recognize it. I've tried all of the troubleshooting steps provided by Apple (Downloading the latest iTunes version, reinstalling iTunes, updating the software on my phone, restarting my computer, etc). I've also looked at various tutorials on different websites that showed other methods. Among these methods were going into the control panel Device Manager or the Services program and taking certain steps within said programs. It seems I have tried everything under the sun to get iTunes to recognize my iPhone and so far nothing has worked. I have no idea what to do which is why I've resorted to this. Anybody know what might be going on? I'm running Windows 7 64 bit on my computer with the latest iTunes installed as previously stated. I've also just installed iOS 5.1.1 on my iPhone and this has not changed anything. If anyone has any idea what is going on and would like to tell me how to fix it, it would be much appreciated. Thanks.

    If you've gone through this article and made sure the Apple Mobile device service is installed and running, you should look at the security software on your computer.
    To make sure it isn't the security software, you can either follow the steps in the article below, or you could just uninstall it and test again. Then reinstall it again when you're done.
    iTunes: Troubleshooting security software issues

  • I've got a problems with my Iphone 4, I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022)

    I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
    Are you guys facing the same problem?
    Let me know your opinions, solutions and even problems.
    Thank You !

    http://support.apple.com/kb/HT4137
    How to restore as new.
    and this for itunes message
    http://support.apple.com/kb/HT1808

Maybe you are looking for

  • TS3626 Mac os x 10.4.11 unable to install snow leopard

    I couldn't install osx snow leopard family pack in to my Mac osx 10.4.11?? I've tried many times. It's start installing aswell but after 10 to 15 minutes it's stops with the error says couldn't install on your computer.. The installer could not copy

  • Aperture app not opening

    I'm not able to open aperture app on my macbook pro after upgrading to mountain lion.. When I try to open it, it askes for serial number, however, when it rejects it. Please advice. I have aperture 2.1.4. Please advice. I'm desperate..

  • Extreme WDS & Express Settings

    Trying (in vain, since Sunday) to set up an LG BluRay wireless into myAirport network. The only way it sees a network is if I use WDS. Believe me, I've tried every combination possible. I have an Extreme base station & am extending network downstairs

  • Satellite C660-23M - driver causing crash when program starts

    I have loaded a CAD program on my new 64bit laptop, the program will start then stops and windows closes it. In the crash reports the modules ntddll.dll and aticfx.dll both seem involved. Could there be some conflict, can I update a driver somehow? I

  • Why do I get these errors?

    C:\jakarta-tomcat-4.1.29\webapps\projecttest\WEB-INF\classes\com\stardeveloper\web\listener\SessionCounter.java:6: package javax.servlet.http does not exist import javax.servlet.http.HttpSessionListener; ^ C:\jakarta-tomcat-4.1.29\webapps\projecttest