Itunes doesn't connect iphone

My itunes does not show me my phone when i connect it to itunes! and i want to put in more music to my phone but i cant because itunes doesnt show me my phone! what do i do? someone please help me!

http://support.apple.com/kb/ts1538

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I've tried and tried several times to Connect my device to my PC and follow the onscreen instructions in iTunes to download the update from Apple. Problem is iTunes doesn't connect to my iPad so that I can update to iOS 5. I don't see the iPad icon when

I've tried and tried several times to Connect my device to my PC and follow the onscreen instructions in iTunes to download the update from Apple. Problem is iTunes doesn't connect to my iPad so that I can update to iOS 5. I don't see the iPad icon when iTunes loads. I have looked in my computer and see the iPad is recognized. Any one else having this problem? This is also happening with my iPod
Thank you, Ripley

I haven't updated yet. Apple's download servers have been too busy. Did you know you can update via wifi instead of connection to your computer?
Here's a description of the update. Not a lot of changes for iPad 1/2.
iOS 5.1 Software Update
http://support.apple.com/kb/DL1504
You can wait a while & update at your convenience.
 Cheers, Tom

Updated iPhone - connect to iTunes icon frozen on screen- iTunes doesn't recognize iphone

Updated iPhone - connect to iTunes icon frozen on screen- iTunes doesn't recognize iphone

Try pressing the sleep/wake button and home button simultaneously until the Apple logo appears. If that doesn't work, then try this http://support.apple.com/kb/TS1538

Failure to backup while updating 3GS to iOS5 - now iTunes doesn't recognize iPhone!

Hi, I'm trying to update my 3GS to iOS5. Working on a brand-new Macbook Pro with Lion 10.7.2. Made sure I had the newest iTunes (10.5), synced my phone, transferre purchases to the computer, backed up manually for good measure. Downloaded the iOS5 update with no problem, and started the update process. Seemed to be going slowly but surely through the "backup" step of the update process. I left for five or ten minutes, and came back to a possible disaster:
- computer had gone to sleep (guess I could have changed preferences, but I assumed that the update-in-progress would keep the computer awake)
- iPhone screen shows the "plug USB into iTunes" graphic
- when I woke up the computer, it showed an error message - upgrade failed. I'm pasting the text from the iPhone Updater Log below... it ends with "Restore Error 2009."
- iPhone no longer shows up as a device in iTunes (or iPhoto). Tried closing and opening iTunes, disconnecting and reconnecting iPhone from USB port, and moving to second USB port. None of these worked. iPhone screen continues to display the "connect USB to iTunes" graphic. I found some relevant lines in the "all messages" log - pasting those below too.)
Anything I can do, short of bring both computer and phone to the Apple Store? (The phone is past warranty but I have AppleCare for the new computer)
Does the failure to back up mean that there is no previous backup I can get to? Any way to check if there's a working backup on the computer without it recognizing the iPhone?
All my apps, contacts, calendar items, music and photos are on my computer, so at least it seems that my data is not all lost. But the phone-to-computer connection doesn't seem to be coming back. Wonder if restarting computer could get it to recognize iPhone, but afraid of doing any more damage.
Any help appreciated! Thanks,
Adam
From "all messages" log:
10/16/11 6:54:58.000 PM kernel: USBF:          69557.492          [0xffffff8014034400] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of Hub at 0xfd100000)
10/16/11 6:55:03.000 PM kernel: USBF:          69563.461          AppleUSBEHCI[0xffffff8013f3d000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
10/16/11 6:55:09.000 PM kernel: USBF:          69569.465          AppleUSBEHCI[0xffffff8013f3d000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
10/16/11 6:55:10.000 PM kernel: USBF:          69569.498          [0xffffff8014034400] The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 2 of Hub at 0xfd100000)
10/16/11 6:55:10.000 PM kernel: USBF:          69569.498          [0xffffff8014034400] The IOUSBFamily was not able to enumerate a device.
iPhone Updater Log:
2011-10-16 18:42:14.000 iTunes[504:307]: restore library built Sep 2 2011 at 02:05:53
2011-10-16 18:42:14.000 iTunes[504:307]: iTunes: iTunes 10.5
2011-10-16 18:42:15.000 iTunes[504:307]: iTunes: Current software version: 8L1
2011-10-16 18:42:15.000 iTunes[504:307]: iTunes: Software payload version: 9A334
2011-10-16 18:42:47.000 iTunes[504:191bb]: iTunes: Specifying UOI boot image
2011-10-16 18:42:47.000 iTunes[504:191bb]: amai: AMAuthInstallSsoInitialize: can't find SSOClient.framework
2011-10-16 18:42:47.000 iTunes[504:191bb]: *** UUID F560FE18-6405-49CF-B4DD-6DA81E4D832C ***
2011-10-16 18:42:47.000 iTunes[504:191bb]: requested restore behavior: Erase
2011-10-16 18:42:47.000 iTunes[504:191bb]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.8R1bHYsrkB/amai/debug/tss-reques t.plist
2011-10-16 18:42:49.000 iTunes[504:191bb]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.0.0)
2011-10-16 18:42:49.000 iTunes[504:191bb]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.8R1bHYsrkB/amai/debug/tss-respon se.plist
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "KernelCache" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "AppleLogo" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "DeviceTree" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:1c977]: iTunes: Entering recovery mode, device 0x7f931049acb0
2011-10-16 18:43:20.000 iTunes[504:11803]: received kAMDeviceDetached action, device 0x7f931049acb0
2011-10-16 18:43:28.000 iTunes[504:307]: device connected (isDFU = 0)
2011-10-16 18:43:28.000 iTunes[504:307]: device software does not support nonce generation
2011-10-16 18:43:28.000 iTunes[504:307]: device software does not support nonce generation
2011-10-16 18:43:28.000 iTunes[504:307]: iTunes: SCEP 4
2011-10-16 18:43:28.000 iTunes[504:12bd7]: iBoot build-version = iBoot-1072.61
2011-10-16 18:43:28.000 iTunes[504:12bd7]: iBoot build-style = RELEASE
2011-10-16 18:43:28.000 iTunes[504:12bd7]: DeviceRequest failed: 0xe000404f
2011-10-16 18:43:28.000 iTunes[504:12bd7]: command device request for 'getenv radio-error' failed: 2008
2011-10-16 18:43:28.000 iTunes[504:12bd7]: radio-error not set
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: operation 44 progress -1
2011-10-16 18:43:28.000 iTunes[504:12bd7]: requested restore behavior: Erase
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreLogo" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreDeviceTree" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBEC" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "AppleLogo" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging1" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryFull" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryPlugin" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging0" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow0" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow1" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RecoveryMode" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "DeviceTree" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBoot" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2011-10-16 18:43:28.000 iTunes[504:12bd7]: unable to open device_map.txt: No such file or directory
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: production fused device
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: operation 4 progress -1
2011-10-16 18:43:34.000 iTunes[504:12bd7]: DeviceRequest failed: 0xe0004051
2011-10-16 18:43:34.000 iTunes[504:12bd7]: unhandled error 0xe0004051 returned as 2009
2011-10-16 18:43:34.000 iTunes[504:12bd7]: command device request for 'setenv auto-boot false' failed: 2009
2011-10-16 18:43:34.000 iTunes[504:12bd7]: AMRAuthInstallDeletePersonalizedBundle
2011-10-16 18:43:34.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: Recovery mode failed (result = 2009)
2011-10-16 18:43:34.000 iTunes[504:1c977]: iTunes: Restore error 2009

Here are Apple Steps:
http://www.apple.com/support/iphone/assistant/itunes/

Mac iTunes doesn't detect iPhone 5

No response at all when connect to MacBook Air
MacBook Air 2012 Yosemite 10.10 All updates installed iPhone 5 with iOS8.1.2 installed

I'm in a very embarrassing situation because I tried to restore my iPhone with no backup. The restoration failed and I thought maybe that was because iTunes was not up to date. I updated iTunes and now iTunes doesn't respond to the connection. Also my iPhone doesn't boot anymore. It tells me to connect it to iTunes and I can't.

ITunes doesn't connect to any IOS device

Regrettably I've installed IOS 8.0.2 on my iPad2 and now it is super slow. I wanted to do a full backup to my computer and then setup as a new device hoping a clean install would make it a little bit better. Unfortunately, I cannot get iTunes to recognize the device. I've gone through everything I can find online, I've uninstalled all of the apple apps and reinstalled twice, followed all of the steps in iOS: Device not recognized in iTunes for Windows to no avail. The iPad shows up in Windows, I choose the "Trust this computer" when it connects on the iPad but iTunes doesn't see it at all. I've also tried my iPhone 5 that still has IOS 7 and my son's iPhone6 and none show up. I'm thinking there must be some registry corruption or temp file corruption or something. Anyone have any ideas to try at this point?
This is the info from the iTunes diagnostic connectivity tests:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Precision M4500
iTunes 11.4.0.18
QuickTime not available
FairPlay 2.6.16
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.0.23
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
**** Device Connectivity Tests ****
iPodService 11.4.0.18 (x64) is currently running.
iTunesHelper 11.4.0.18 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPhone 5 (GSM) running firmware version 7.1.1
Serial Number: xxxxxxxxxxxx
iPad 2 running firmware version 6.1.3
Serial Number: xxxxxxxxxxxx

you can try to connect your iphone in a different usb port ,note you may need to rebooth your pc first . if this doesn t work you may want to see if you have the latest itunes update .

Itunes doesn't recognize iphone 4 after ios 5 update

I updated my iphone to iOS 5 last week realized that when I connect it to my computer itunes doesn't recognize the phone now. i've tried restarting both the phone and my macbook. I tried reinstalling itunes. I can't restore the iphone because I cannot get the phone connected to itunes. Any ideas?

Put unit in Recovery or DFU mode and restore.
http://support.apple.com/kb/ht1808
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

I cant sync songs from iTunes to my connected iphone.

Hello from Germany!!!!!!
I am using an iphone 5 (updated to the newest version) and a Windows-7-Notebook (Samsung Series 9) with iTunes (also updated to the newest version).
When I try to sync a song to my connected iphone, the bar ist stuck in the middle, it doesn't continue with the transfer and after a while, a window pops up saying that the time limit is exceeded, tha transfer is interrupted.
I tried deleting and reinstalling iTunes, I also tried using another USB-Port, I also deleted a maxdome Veri-Sign-App that is running at startup (many users in Germany suggest that this may be the problem), but nothing worked.
Any1 can help me with a reasonable solution?
Thanks in advance,
John

Hello there, LeeA_.
The following Knowledge Base article offers up some practical steps for troubleshooting your device not being recognized in iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

ITunes doesn't show iPhone

I'm using Windows 8.1 and iTunes 11.1.4.62. When I connect my iPhone 5s (iOS 7.0.5) with the PC, iTunes doesn't show it. And the iPhone asks me, if I want to trust the computer! When I click "trust", I've only access to my photos and videos in the explorer, but not on iTunes! How this problem can be solved?

It worked! I had to remove the whole apple things!!
Thanks at turingtest2!!

Itunes doesn't recognize iphone sim card after installing io5

I sent hours trying to upgrade my Iphone 3gs to io5 and now Itunes doesn't recognize the phone sim card, I only have a message saying 'There is no sim card in the Iphone you are trying to activate'. Iphone is no longer under warranty, so I don't know what to do if doesn't work any more.
Any advice very welcome Thank you!

Same problem with my 3GS :
Impossible to activate IOS 5 because itunes say "sorry there is no sim inside"...
I tried everything and the problem is found on many forum. many people can not activate their iPhone after installing the update.

ITunes doesn't connect to the store (no error message, just blank page)

Hi everyone! I'm having troubles with my iTunes for windows XP. It doesn't connect to the music store, it doesn't display any error message and the loading bar stops to a half and then iTunes remains with the blank page, going no further. When I run the diagnostics, it gives me all green dots. So I really don't know what the trouble is... I can only access my accout information and radio stations, nothing more. Can someone help me out please? Thank you very much!

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Itunes crashes when connecting iphone

Hi all, I have an iPhone 5 running ios 7.0.2 and iTunes lastest version installed on Windows 8. The problem is, every time I try to connect my iPhone to my computer, iTunes crashes. This started occuring recently (since I upgraded iTunes to the latest version). So is it possible to get some help to fix it ?

Hey Ares-Nkm,
Thanks for the question. I understand you are experiencing issues with iTunes when connecting your iPhone 5. The following article addresses the exact symptoms you described:
iTunes: May become unresponsive when connecting iPhone, iPad, or iPod touch
http://support.apple.com/kb/TS3219
Additionally, the following articles provide helpful information:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
Thanks,
Matt M.

Itunes doesn't recognize iphone after last update

HELP!!!!!!!!!!!
last week i updated last version of itunes, after that itunes won't recognize iphone, doesnt charge, i dont see iphone connected, cant transfer or delete music.....this is a pain in the a**.... i love this phone but this is my second one and i keep having problems....i have more problems with it but this is the urgent one one....can anybody help me please?????????????? oh, and i have windows (does it make any difference?)

Hello again, GiannisFromAthens.
At this point, considering that the primary issue is with getting the Windows update resolved, we need to get that taken care of first. To do so you may need to consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve it.
Once that is resolved, if you are still experiencing the issue, you may find better information by using another of Apple's Support resources at https://expresslane.apple.com/GetProductGroupList.action for a more hands on response.
Cheers,
Pedro D.

How do not launch iTunes when I connect iPhone

How not to start the iTunes when I connect the iPhone?

In iTunes Preferences-> Devices check "prevent iTunes from syncing....automatically".
In SystemPreferences->Users&Groups->LoginItems remove iTunes helper from the list with the minus sign underneath.

ITunes Freezes when connecting iPhone (AppleMobileDeviceHelper/SyncServer to blame?)

I'm having several issues with iTunes and connecting my phone. iTunes becomes unresponive for about 30 mins when either connecting my iPhone (via cable or seeing it over WiFi when WiFi-sync is enabled), pressing sync, or sometimes other tasks which relate to the device. While frozen, iTunes continues playing the current track until the end, then it won't start the next one until it becomes responsive again.
I think I've tracked down the error; I noticed that iTunes has a child process called "AppleMobileDeviceHelper", terminating this causes iTunes to resume (although it won't sync the device anymore until it restarts). Upon further investigation, I looked at which files AppleMobileDeviceHelper was using, and found the "syncservices.log" log in ~/Library/Logs/Sync/. Looking at the log, it was clear something wrong was going on since the following lines were being added to it every few seconds:
2012-01-25 22:51:21:640|SyncServer|40031|0x10b016e50|Logging|Info| Logging initialized, engine version 673.3 : log level 3
2012-01-25 22:51:21:645|SyncServer|40031|0x10b016e50|SQLite|Error| Detected out-of-space situation: 0 (Undefined error: 0). 786713006080 bytes free in Robert.
2012-01-25 22:51:22:339|AppleMobileDeviceHelper|36432|0x35de40|Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
2012-01-25 22:51:22:876|AppleMobileDeviceHelper|36662|0x388730|Mingler|Error| failed to connect to the server: NSInvalidReceivePortException connection went invalid while waiting for a reply because a mach port died
I couldn't find a process called "SyncServer", I'm guessing it failed to start due to being unable to start SQLite, which is why ApplyMobileDeviceHelper is presumably unable to connect to it, just after. The SQLite error complains of apparently not having enough space, although as you can see I have over 780GB free, and there's plenty of free space on my iPhone, too.
Does anyone have any idea why these errors might be happening? I've seen people report similar issues (and that iTunes normally resolves itself after a while), although it's not fixed it for me (as I have to do that everytime), and I've found nothing searching for the errors in that log.
Late 2008 15" MacBook Pro 2.8 Ghz, 10.7.2, iTunes 10.5.3, iPhone 4 running 5.0.1
Any help would be appreciated, thanks!

After some extensive digging around, I've been able to fix this problem by trashing the "SyncServices" folder in ~/Library/Application Support.
I tried running SyncDiagnostics.app, which I found in the same directory as SyncServer.app (which I found through spotlight). That froze, so I killed it, and then I found a support document pointing me to a perl script to run (on step 10). That also failed, but it revealed the SyncServices folder and its location, so after closing applications which appeared to be failing because of SyncServer (the perl script, SyncDiagnostics.app, Mail, iTunes), I trashed the folder and restarted. And then it all worked!

Itunes doesn't connect iphone

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