ITunes doesn't connect to iStore

I've made the test, if the internet is connecting and the tests were ok. But I still can't connect to iStore
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
MAXDATA ECO4510IW
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD-Treiber 2.0.7.5
CD-Treiber DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes-Seriennummer ECF084C2EA950828
Aktueller Benutzer ist ein Administrator.
Aktuelles Datum und Uhrzeit sind 2009-01-24 17:57:12.
iTunes befindet sich nicht im abgesicherten Modus.
Info zu Video-Anzeige
Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family
** Info für externe Plug-Ins **
Keine externen Plug-Ins installiert.
** Netzwerkverbindungstests **
Info über Netzwerkadapter
Adaptername: {7CBE4A50-6BE2-4444-9814-A89A933FF509}
Beschreibung: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
IP-Adresse: 0.0.0.0
Teilnetzmaske: 0.0.0.0
Standard-Gateway:
DHCP aktiviert: Ja
DHCP-Server:
Lease erhalten: Thu Jan 01 01:00:02 1970
Lease endet am: Thu Jan 01 01:00:02 1970
DNS-Server:
Adaptername: {CA7295B5-9E03-4303-948C-722325685912}
Beschreibung: Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
IP-Adresse: 192.168.1.2
Teilnetzmaske: 255.255.255.0
Standard-Gateway: 192.168.1.1
DHCP aktiviert: Nein
DHCP-Server: 255.255.255.255
Lease erhalten: Thu Jan 01 01:00:00 1970
Lease endet am: Thu Jan 01 01:00:00 1970
DNS-Server: 196.28.224.1
196.28.224.1
196.28.224.2
Aktive Verbindung: LAN Connection
Angeschlossen: Ja
Mit dem Internet verbunden: Ja
Modem in Benutzung: Nein
LAN in Benutzung: Ja
Proxy in Benutzung: Ja
HTTP-Proxy: 192.168.1.1:80
Unterstützung für SSL 3.0: Aktiviert
Unterstützung für TLS 1.0: Deaktiviert
Info über Firewall
Windows-Firewall ist aktiviert.
iTunes ist in Windows-Firewall aktiviert.
Verbindung zur Apple-Website war erfolgreich.
Verbindung zum iTunes Store war erfolgreich.
Sichere Verbindung zum iTunes Store war erfolgreich.
Der Aufbau einer sicheren Verbindung zum iPhone-Aktivierungsserver war erfolgreich.
iTunes hat noch nie erfolgreich eine Verbindung zum iTunes Store aufgebaut.
Datum und Uhrzeit sind auf diesem Computer nicht richtig eingestellt. Sichere Verbindungen mit dem iTunes Store können fehlschlagen.
** CD/DVD-Laufwerkstests**
LowerFilters: Afc (1.0.0.2), PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.5),
Z: TSSTcorp CD/DVDW SN-S082D, Rev SS03
Laufwerk ist leer
** Verbindungstests für iPod/iPhone **
iPodService 8.0.2.20 arbeitet zurzeit.
iTunesHelper 8.0.2.20 arbeitet zurzeit.
Apple Mobile Device service 2.12.33.0 arbeitet zurzeit.
Universal Serial Bus Controller:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Gerät funktioniert wie vorgesehen.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Gerät funktioniert wie vorgesehen.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Gerät funktioniert wie vorgesehen.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Gerät funktioniert wie vorgesehen.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Gerät funktioniert wie vorgesehen.
FireWire-Host-Controller (IEEE 1394):
OHCI Compliant IEEE 1394 Host Controller. Gerät funktioniert wie vorgesehen.
Infos zum verbundenen Gerät:
BILLIE UND (E:\), mit Firmwareversion 1.0.2
Seriennummer: 5U8416C03R0
Busgeschwindigkeit: 61440
** Sync-Tests für iPhone/iPod touch **
Kein iPhone oder iPod gefunden

I don't understand German, but I see you are using a proxy server.
That sometimes causes connection problems. Try turning it off.
Internet Options>>Connections>>LAN settings

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I've tried and tried several times to Connect my device to my PC and follow the onscreen instructions in iTunes to download the update from Apple. Problem is iTunes doesn't connect to my iPad so that I can update to iOS 5. I don't see the iPad icon when

I've tried and tried several times to Connect my device to my PC and follow the onscreen instructions in iTunes to download the update from Apple. Problem is iTunes doesn't connect to my iPad so that I can update to iOS 5. I don't see the iPad icon when iTunes loads. I have looked in my computer and see the iPad is recognized. Any one else having this problem? This is also happening with my iPod
Thank you, Ripley

I haven't updated yet. Apple's download servers have been too busy. Did you know you can update via wifi instead of connection to your computer?
Here's a description of the update. Not a lot of changes for iPad 1/2.
iOS 5.1 Software Update
http://support.apple.com/kb/DL1504
You can wait a while & update at your convenience.
 Cheers, Tom

ITunes doesn't connect to the store (no error message, just blank page)

Hi everyone! I'm having troubles with my iTunes for windows XP. It doesn't connect to the music store, it doesn't display any error message and the loading bar stops to a half and then iTunes remains with the blank page, going no further. When I run the diagnostics, it gives me all green dots. So I really don't know what the trouble is... I can only access my accout information and radio stations, nothing more. Can someone help me out please? Thank you very much!

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

ITunes 8 - Cannot connect to iStore - "network connection time out"

I've been running V7 with no problems. Updated to 8 (due wanting to use ipod Touch). Cannot connect to the iStore (everything else works fine). Receive the following message "iTunes could not connect to the iTunes Store. The network connection timed out."
I've read other posts and tried the various suggestions i.e. switching off Norton, flushing the DNS etc. but still have the problem. Just de-installed iTunes and re-installed but still the same problem.
Does anyone have any idea what may be wrong ?
Any help much appreciated.
Regards, ocy.
P.S. My internet connection is working fine.

Hi,
I've run through the suggestions. The internet setting were ok, deleted itunes.exe in the Norton Internet Security firewall settings and attempted to add it back BUT it will not for whatever reason. Below is the diagnostics as requested.
I don't understand why v7 worked from day 1 and I had no problems, installed v8 and all these problems arise, there is someting wrong somewhere.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
IBM 2373KG9
iTunes 8.1.0.52
QuickTime 7.6
FairPlay 1.2.12
iPod Updater Library 8.1d19
CD Driver 2.1.0.0
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.4.0.27
Apple Mobile Device Driver 1.29.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number E14CF09951C61804
Current user is an administrator.
The current local date and time is 2009-03-28 04:15:06.
iTunes is not running in safe mode.
Video Display Information
ATI MOBILITY RADEON 7500
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {84A845BD-1CFC-445B-97DE-B0D3A62FB177}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: No
DHCP Server: 192.168.1.1
Lease Obtained: Wed Dec 31 16:00:00 1969
Lease Expires: Wed Dec 31 16:00:00 1969
DNS Servers:
Adapter Name: {79474B55-BDC9-4C80-BF88-551B230CF120}
Description: 11a/b/g Wireless LAN Mini PCI Adapter - Packet Scheduler Miniport
IP Address: 192.168.1.121
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Mar 28 03:43:04 2009
Lease Expires: Tue Mar 31 03:43:04 2009
DNS Servers: 212.23.3.100
212.23.3.100
212.23.6.100
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server unsuccessful.
The network connection timed out.
Last successful store access was 2009-03-26 11:27:28.
Thanks for the help, hopefully we can find a solution.
Regards, ocy.

ITunes doesn't connect to any IOS device

Regrettably I've installed IOS 8.0.2 on my iPad2 and now it is super slow. I wanted to do a full backup to my computer and then setup as a new device hoping a clean install would make it a little bit better. Unfortunately, I cannot get iTunes to recognize the device. I've gone through everything I can find online, I've uninstalled all of the apple apps and reinstalled twice, followed all of the steps in iOS: Device not recognized in iTunes for Windows to no avail. The iPad shows up in Windows, I choose the "Trust this computer" when it connects on the iPad but iTunes doesn't see it at all. I've also tried my iPhone 5 that still has IOS 7 and my son's iPhone6 and none show up. I'm thinking there must be some registry corruption or temp file corruption or something. Anyone have any ideas to try at this point?
This is the info from the iTunes diagnostic connectivity tests:
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Precision M4500
iTunes 11.4.0.18
QuickTime not available
FairPlay 2.6.16
Apple Application Support 3.0.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.0.23
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
**** Device Connectivity Tests ****
iPodService 11.4.0.18 (x64) is currently running.
iTunesHelper 11.4.0.18 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPhone 5 (GSM) running firmware version 7.1.1
Serial Number: xxxxxxxxxxxx
iPad 2 running firmware version 6.1.3
Serial Number: xxxxxxxxxxxx

you can try to connect your iphone in a different usb port ,note you may need to rebooth your pc first . if this doesn t work you may want to see if you have the latest itunes update .

Diagniostics say everything is fine, but iTunes won't connect to iStore

Below is the diagnostics info.
I am having the same problem on a Win XP machine, neither can connect even though the diagnostics say I can.
Anyone had any success?
Microsoft Windows Vista Professional (Build 6000)
System manufacturer P5K-E
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
iTunes Serial Number xxxxxxxxxxxxxxxx
<Edited by Moderator>
Current user is an administrator.
The current local date and time is 2008-03-08 23:45:04.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8800 GTX
NVIDIA, NVIDIA GeForce 8800 GTX
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {A997540A-C3DD-4147-A7E1-7674825108BB}
Description: Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
IP Address: 192.168.1.103
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Mar 08 21:41:28 2008
Lease Expires: Sun Mar 09 22:41:28 2008
DNS Servers: 24.226.10.193
24.226.10.193
24.226.1.93
24.226.10.194
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2008-03-08 23:44:04.

I HEAR YA! Except mine never works anymore...SO FRUSTRATING!!!!
No one seems to be able to help, either.
My scenario:
I have been trying to connect to the iTunes store forever, and every time I do, I get the message: iTunes could not connect to the iTunes store. Make sure your internet connection is active and try again.
I moved several months ago and it seems like the store hasn't worked since.
I have tried to troubleshoot myself to avoid bothering anyone else: restarting comp, uninstalling and re-stalling, checking firewalls, diagnostic tests, etc. - nothing has worked.
When I run diagnostics, everything is A-OK as it pertains to the network and iTunes store connections. Here is the summary:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 2350
iTunes 7.6.1.9
QuickTime 7.4.1
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 2FD44F1F919BB636
Current user is an administrator.
The current local date and time is 2008-03-15 14:13:48.
iTunes is not running in safe mode.
Video Display Information
RADEON 9200 SERIES - Secondary
RADEON 9200 SERIES
NVIDIA GeForce FX 5200
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
o
+
# External Plug-ins Information **
No external plug-ins installed.
o
+
# Network Connectivity Tests **
Network Adapter Information
Adapter Name: {D0BCB334-2453-4CB1-9216-1C5334E0F164}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 71.237.45.233
Subnet Mask: 255.255.248.0
Default Gateway: 71.237.40.1
DHCP Enabled: Yes
DHCP Server: 68.87.66.13
Lease Obtained: Sat Mar 15 13:59:30 2008
Lease Expires: Sat Mar 15 15:13:23 2008
DNS Servers: 68.87.85.98
68.87.85.98
68.87.69.146
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: actsvr.comcastonline.com:8100
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
o
+
# CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0), Pfc (2.5.0.204), MxlW2k (1.0.1.104), Cdr4_xp (8.0.0.212),
UpperFilters: Cdralw2k (8.0.0.212), pwd_2k (5.2.0.91), GEARAspiWDM (2.0.6.1),
D: Lite-On LTN486S 48x Max, Rev YDS4
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 31:18 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
o
+
# iPod/iPhone Connectivity Tests **
iPodService 7.6.1.9 is currently running.
iTunesHelper 7.6.1.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2. Device is working properly.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4. Device is working properly.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7. Device is working properly.
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
MEGAN ROBIN (F:\), iPod nano (3rd Generation) running firmware version 1.0
Serial Number: YM7376SAYXT
Bus Speed: 61440
o
+
# iPhone/iPod Touch Sync Tests **
One or more sync tests failed.
I see that this is a relatively common problem among iTunes Windows users, and I am not seeing a lot of solutions...sigh...please help?

ITunes doesn't connect to directory

I moved my iTunes library off of my start-up drive and was able to direct my iTunes to the new location. However in my wife's profile and gues profile I receive the following message: The iTunes Library.itl file is locked, on a locked disk, or you do not have permission for this file.
Here is the drive:
Here is the iTunes folder
How do I get her profile connected to the new location? It keeps going back to the old location which I want to delete to free up space on my start-up drive.
Thanks!

you can try to connect your iphone in a different usb port ,note you may need to rebooth your pc first . if this doesn t work you may want to see if you have the latest itunes update .

Itunes doesn't connect

when i connect to itunes it doesn't display anything

Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?

ITunes won't connect to iStore

I have downloads to my apps waiting but when I try to connect to the store, get a message, 'can't connect to iTunes store'.
Tried to connect on my iPhone4 as there are updates there but the 'update' button doesn't work.
Any ideas?

Thank god there is a glimmer of hope for this. I have the exact same problem. I have vista and it will say "Accessing iTunes Store", and then the apple logo with NOTHING on the screen where the store should be! If i click my apple id up in the corner, after about 3 minutes it will take me to my account but the text will be completely distorted and messed up.
Please help!

Ipod touch 4 not seen as a device on Itunes, doesn't connect to each other

This is an ongoing problem, I have been in touch with Apple three times and they can't fix it. Problem, my computer and the Ipod 4 don't see each other. I can't down load music or connect. I have tried connecting with two another computers with success to see what the prob is, I downloaded the apps but when I reconnect to my computer the problem still remains... The ipod and computer don'd see each other, I have turned off firewalls and downloaded Itunes many times and rebooted without success.
Any help would be appreciated

Well I Had the ipod touch with the same problem but i think i fixed it for a while. i hope this will help with you guys is problems like it did to me!
1. Before i restared my coumperter
2. i went to itunes store click apps
3. went to music on itunes
4.plugged my ipod touch in
5. i had to wait a while i waited about 35-65 mins
6. i rebooted my coumperder
7.with my ipod connected
8stared itunes
9. my ipod touch pop up!
So Thats how i did it so just give it a few mintues
and if that dosent work use the new dock connecter that came with it if that didnt work still i dont know maybe buy a iphone or ipod nano
Well I hope this helps!

ITunes doesn't connect to remote speakers on my Airport Express?!?

Can you help me solve this technical issue? I have a Linksys wireless router with another device as a wireless repeater (to extend my wireless network). On the other end of this wireless network is my AirPort Express with the AirTunes enabled.
I can ping my AirPort Express from my iMac. But, my iTunes is not successful connecting to the speakers. Can you suggest some remedies for this? Thanks in advance.
James

Thank you for the quick suggestions. Here are the facts:
1) iTunes host are on the same network subnet as the AX. I can see both of them on my router. The iMac which the iTunes is running can ping the AX. In fact, the remote speaker is listed in the popup window that shows the built-in Speaker as "Computer" and the name of the AirTune on the AX.
2) No firewalls between the host and the AX...as far as I know or can tell, all ports are opened within the home network.
3) The AirPort Utility can see the AX and let's me update the configuration without any problem.
4) OS X Firewall on my iMac is set to Allow all incoming connections
Again, I'm stucked and confused because my iMac can find the AX thru the AirPort Utility as well as from the iTunes by listing the AX's speaker in the Remote Speakers list.
Why then it cannot connect to it to play music is very big mystery...help! I really like to play music in my backyard.
James

My itunes doesn't connect to the internet. it shows error -3212. please help

please help me. my itunes doesnt connect to the itunes store via internet. i tried all remedies incldng proxy setting, windows firewall etc.

iTunes: Advanced iTunes Store troubleshooting - http://support.apple.com/kb/TS3297 > Specific Conditions and Alert Messages: (Mac OS X / Windows) - includes list of iTunes error codes
I see you're running Windows 98. Are you using a version of iTunes that connects to the store? You need a relatively new version.

ITunes doesn't connect to speakers- no network, just speakers

I have an iMac G5 and bought an AE to play music wirelessly through iTunes. iTunes is v 6.0.1. It has the pull down menu to select "stereo" (my name for the AE network) and there is a full set of bars for signal strength.
When selecting "stereo" from the pull down menu in iTunes, a status window opens up showing it's trying to connect, but it never does. It times out after a minute or so with no error message.
While searching for an answer, it seems most people who have a similar issue are connected to a network. This is not connected to any network, I will only be using it for playing music. I have an AE at home and have had it both music only and connected to my base station for wireless internet and it works perfectly.
Thank you for any help.

Update: Fixed.
Thanks to Apple phone support a Hard Reset (i.e. paper clip- holding the button on the AE for about 5 seconds until the amber light flashed quickly) and subsequent network set up, fixed the problem.
Neither of us thought this would have been the fix since the laptop was sending music fine, but it's working perfectly now.

My iTunes doesn't have an iStore?

I have searched all over my iTunes and I can't find my iStore. Is there a way of finding or getting it? The rest of my families accounts on our computer have iStore on their iTunes so I am very confused.

iTunes prefs -> Parental.
Uncheck Disable iTunes store.

ITunes doesn't connect via time capsule

Cannot access iTunes store via the time capsule. Internet connectivity fine otherwise. Running OS X Lion.

Hello Frustrated61,
Welcome to the HP Forums.
I suggest that we restore the Network defaults from the printer menu.
I have also located a document on when the Printer Does Not Maintain Wireless Connection. This will give you instructions on how to set a static IP address.
I have also located an Apple document that gives instructions on how to Set up a printer connected to a Time Capsule or AirPort base station.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

ITunes doesn't connect to iStore

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