Itunes doesn't copy my CDs titles & Info!

Hello,
everytime i load a new cd on my iTunes I have to write all the titles and singer/album and other songs information! some cds are old some are brand new and everytime I have to write all this iformation while on some friends' itunes who also use a PC with Windows itunes seems to copy everything and they dont have to do anything! Help because this is driving crazy and has stopped me from using my ipod!
Many thanks in advance
Patrick

itunes menu > edit > preferences > advanced tab > importing tab
Make sure "Automatically retrieve CD track names from internet" is enabled.
Also, any firewalls or security software needs to allow access to CDDB.
http://docs.info.apple.com/article.html?path=iTunesWin/7.6/en/15317.html

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