ITunes doesn't detect my iPhone, iTunes doesn't detect my iPhone, iTunes doesn't detect my iPhone
I've been using iTunes with my iPhone 3G for over 3 years without a problem. This week, iTunes no longer recognizes my iPhone. It is recognized by Windows, is working properly in Device Manager, and the Apple Mobile Device service is Started and Automatic. I am running Windows 7 64bit. I followed the troubleshooting directions to retart the Apple Mobile Device, and then the directions to completely uninstall iTunes, reboot and reinstall the latest version.
Still no joy. My iPhone is immediately recognized on my husband's computer/iTunes. His iPod is recognized by my iTunes.
What next?
Try restarting the iPhone while it's connected to the PC. See if that makes a difference.
If not, try disabling anti virus software and turning off the Firewall.
Disable antivirus software
Turn Windows Firewall on or off
Then see if iTunes will recognize the iPhone.
Similar Messages
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My iPhone 5S won't show up in iTunes to sync. It charges still and it opens iPhoto, but doesn't even register in iTunes. I have no idea what to do and nothing is working!
And the other night while i was trying to sync my phone, it was working until "Error message (-50)" started coming up every time i tried to sync or update my phone's software through itunes on my computer. eventually, itunes quit and i unplugged my phone and updated it wirelessly. i have no idea why any of this is happenings. Itunes is still acting weird for me too.Error -50 is generally associated with firewalls or anti-virus software as described here:
http://support.apple.com/kb/TS1583
Separately, are you using iTunes 11.1.4? -
My iphone 5 doesn't sync with itunes on my pc. it says this computer has previously been synced to another io6 device or iphone? please help what to do?
The error message you're seeing is likely the other way around -- i.e. something like "This iPhone has previously been synced with a different computer". There's no problem syncing multiple iOS devices to the same computer.
However, the reverse is not true for the iPhone -- you cannot connect an iPhone to another computer without it being erased, even if you manually manage music and video. So, it sounds like you've been syncing your iPhone to a different computer?
Also, 5.1 (not 5.0.1) is the latest iOS. -
I have an iPhone 5s on a windows 8 platform. iTunes is 11.1.4.62, iTunes doesn't recognize my iPhone and I am unable to sync. After the last iTunes update my phone wasn't recongnized and the phone asks if I want to trust the computer everytime I connect it. Other programs can access the photos and recognize the iPhone 5 but not iTunes.
Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
Or try Cerbu's post here.
Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
tt2 -
I cannot connect my iPhone 5 32GB IOS 6.02 to iTunes 11.01 on a Mac Book Pro. The screen freezes and doesn't recognize the iPhone at all. Thank you for your help.
Read here.
http://support.apple.com/kb/TS1591 -
At my PC startup, I get an error message "AppleSyncNotifier.exe--Entry Point Not Found" My iPhone now doesn't show up as a Device in either iTunes or My Computer on my PC. I've uninstalled/ reinstalled iTunes & run diagnostics-no luck. Ideas?
I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will. -
My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise
Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
tt2 -
When I sync my itunes and iPhone... most of the library still doesn't show up on my iPhone... how can i sync my entire library to my iPhone
Have you copied your content over from your old computer and onto the new on ? If not, and you still have your old computer, then there a number of methods described on this page which you can use to copy your library over : http://support.apple.com/kb/HT4527 . If you no longer have your old computer then have you got a backup of your content that you can copy onto the new computer and add into iTunes ?
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I have synced my IPhone 3GS to the newest iTunes version to get IMessage, it worked for a while but now it doesn't work and I have tried resyncing my phone but it still doesn't work. what should I do?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
My comp with Windows7 doesn´t recognise iPhone 5c. I reinstalled USB drivers,iTunes,restarted both devices but without positive result. iPad is recognised on the same comp without problems. Could me somebody help?
Hi there tsubert,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
My iPhone 4S is picked up by both itunes and iphoto but doesn't show up in Finder
My iPhone 4S is picked up by both itunes and iphoto but doesn't show up in Finder and I can't get it to sync with iCal. Any ideas? I've had trouble in the past with cameras and other devices not showing up in Finder and I don't know what is wrong! I have a Mac OS X 10.5.8 which is quite old but this is its main problem...
Thanks!The sync is 2 way. If you created items in the calendar on the phone, however, BEFORE you set up the sync relationship, those items are stored in the calendar on the phone only.
Go into the calendar and tap the "Calendars" button in the upper left. You will see lists of all the calendars. On my iPhone are those that live exclusively on the phone. You will also see From My Mac (or something similar) as well as any that are synced with Exchange accounts, iCloud, etc.
Now go to Settings>Mail, Contacts, Calendars. Scroll down to Calendars and make sure the Default Calendar is set to the correct calendar. I don't believe there is any easy way to move all your entries from the local calendar to the one that syncs with iCal, but you can go into each entry and specify which calendar it belongs to. -
Updated my iPhone 4s to 6.0.1 and iTunes on my mac to 7.0 now itunes doesn't work
Updated my iPhone 4s to 6.0.1 and iTunes on my iMac to 7.0 now iTunes doesn't work. My iMac and iPhone will not sync. It just says waiting to start sync, step 1 of 6 for hours.
Any ideas?Do not take it to a third party repair shop - downgrading causes problems and voids your warranty.
I had to unlock it so that i could really use it as a phone.
And that is the root of the problem. Unless you had your carrier unlock it, it was hacked and cannot be legitimately activated. Even if you don't care about warranty or problems, downgrading simply will not help an activation issue. -
My iphone is not working. It syays that "iphone is disabled" then please connect to itunes. When I connect it It doesn't connect beacuase I should do enter first the code but I cant enter it cause my iphone is not working.
okej thank you, but when I restore it, it says that an unexpected error happened, what could this mean?
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Can anyone tell me how to transfer photos from iphone 5 to my computer? my computer doesn't recognise my iphone as camera or drive at all and there is no option for me to down photos from itune either
Try taking a new picture with your iPhone then reconnect it to your computer.
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My iphone will not respond to touch to slide to unlock- I have tried home/sleep button reset it works but doesn't fix problem. Also I can't sync to itunes due to having passcode and can't unlock ?? i also never have synced my phone to itunes acct.
First Try This...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If you try these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
When I try to connect my newly restored iPhone 4 with iOS 7 on it to iTunes, it doesn't work and tells me "We could not complete your iTunes Store request. The network connection was reset." My network connection is working perfectly fine.
Hello donnafromwakefield,
The article linked below details steps that can help restore your computer's ability to connect to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/en-us/TS1368
Cheers,
Allen
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