ITunes doesn't recognise Outlook calendar or contacts

iTunes outlook add-in is present and active but iTunes tells me that no supporting contacts/calendar is available.
Anybody know why this is happening? Just upgraded this laptop to Vista so wondering if anybody has any tips/work around?

My variation on this is that I have 2 calendars and 2 contact lists. For my iPod, they're all visible and I can specify a "selected group" as the source for contacts. For my iPhone, no "selected groups" are visible.
This wasn't originally true for the iPod, but at some point in connecting it, a Vista pop-up appeared asking me if I wanted that "drive" to be scanned by Vista. I said yes and after the scan the iPod had access to all my Outlook options.
I'd scan the iPhone if I could, but it doesn't show up as a drive. Then there'd be the question of where the scanning process came from.

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